The Wookey Hole Inn

Hotels
8.5 (283 reviews)
The Wookey Hole Inn High Street , Wells , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Lovely property
Cons:
Food quality inconsistency
Issues with room amenities

Categories

Cleanliness
8.08
Generally clean, but some mentions of needs for renovations and issues with room design.
Service
9.05
Staff were repeatedly praised for their friendliness and helpfulness.
Location
8.59
Good location for exploring, though there were concerns about misleading address information.
Room Quality
8.04
Rooms described as large and quirky, but some mentioned issues like uncomfortable beds and design flaws.
Amenities
8.57
Available amenities were generally appreciated, although some guests noted missing essentials like a fridge.
Value for Money
9.03
Many guests indicated a good balance of cost versus quality.
Food and Beverage
7.58
While breakfast was praised, there were complaints about food choices and quality.
Overall Experience
9.05
Overall positive experiences reported, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:10

Property Description

Charming Accommodation in Wells

Convenient Location: Located just 2.5 km from Wells Cathedral, The Wookey Hole Inn offers a peaceful retreat with easy access to nearby attractions.

Modern Amenities: Enjoy the convenience of well-equipped rooms featuring free WiFi, flat-screen TVs, and a CD player for entertainment.

Explore Nearby Attractions: With Wookey Hole Caves only 300 meters away, and Bristol Airport a short 18 km drive, there's plenty to explore during your stay.

Ready to experience comfort and convenience at The Wookey Hole Inn? Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 283 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
S
Samantha couple gb
10
Pros:

The room was very large, clean and location was perfect. It was quiet in the evening (we stayed on a Saturday night).
All of the staff were super friendly and helpful but not overwhelming.
100 % would stay there again.

2026-03-23 via Nuitee
J
Jenny couple gb
10
Pros:

Lovely property, friendly helpful staff and fabulous breakfast 😍

2026-01-21 via Nuitee
M
Michelle couple gb
10
2026-01-19 via Nuitee
I
Imogen couple gb
9
Comfortable Short Stay in Wookey Hole
Pros:

-Very friendly welcome when we arrived.
- Room size was huge and plenty of space to put away our clothes and empty our luggage.
- Big spacious bath.
- Easy access to room during and after opening hours.
- Water/tea/coffee provided.
- Comfortable bed.
-The breakfast was homemade and all food was locally sourced, and most importantly was delicious. Possibly a little pricey for the portion size, but worth it as a treat as the quality was top notch.

Cons:

- A small thing we didn't like was the bed frame, very thick wooden frame around the mattress and found ourselves constantly knocking our shins into it but that's just personal preference.
- No shower, which could be an issue if you are time-restrained or have appointments to get to but not an issue during our stay.

2026-01-19 via Nuitee
T
Tracy couple gb
7
2026-01-19 via Nuitee
R
Robert family_with_children gb
8
2026-01-19 via Nuitee
G
Glenn C couple gb
6
Pros:

The property and staff are lovely

Cons:

The pillows were very thin and need replacing. The wooden edge around the bed is very difficult to climb in and out. Bedside lights or a bed switch for the main lights would be great.

2026-01-19 via Nuitee
I
Ian couple gb
8
Relaxing, enjoyable & quirky.
Pros:

Breakfast was very good. Nice quirkiness to the hotel.

Cons:

Nothing.

2026-01-19 via Nuitee
C
Connie family_with_children gb
10
It was easy to check in and out. Really friendly staff. Really nice food. Clean room. Comfy bed.
Pros:

Really friendly staff

Cons:

No bin or fridge in room but not a big issue at all!!

2026-01-19 via Nuitee
S
Sue couple gb
7
Overall good
Pros:

Beautiful location

Cons:

Expected breakfast in with price

2026-01-19 via Nuitee
J
Julie couple gb
10
2026-01-19 via Nuitee
R
Rebecca couple gb
10
2025-12-28 via Nuitee
S
Susan couple gb
9
2025-12-25 via Nuitee
J
John couple gb
9
Pros:

Very helpful and friendly staff

2025-12-14 via Nuitee
D
Donna couple gb
8
Would stay again.
Pros:

Nice and quiet location. Big room fresh and clean sheets and towels which smelt lovely.

Cons:

Temperature - too hot but I could have changed the temperature I was told after.

2025-12-14 via Nuitee
S
Stephen couple gb
8
Excellent value for money
Pros:

Nice rooms,excellent breakfast

Cons:

Nothing

2025-12-09 via Nuitee
J
Jackie couple gb
7
2025-12-07 via Nuitee
A
Andrew couple gb
9
2025-11-16 via Nuitee
N
Nat solo_traveller gb
6
2025-11-15 via Nuitee
E
Eddie couple gb
9
2025-10-30 via Nuitee