Hotel La Orquidea

Hotels
8.8 (112 reviews)
Calle Antonio Borrero 9-31 y Calle Simón Bolívar , Cuenca , ec

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Comfortable rooms
Cons:
Noise at night
Limited English at reception

Categories

Cleanliness
8.78
The room was clean and well-maintained based on several reviews.
Service
9.25
Guests mentioned helpful and friendly staff, enhancing the experience.
Location
9.29
The hotel's central location was praised across multiple reviews.
Room Quality
8.24
Rooms were comfortable, but some reviews noted noise issues.
Amenities
8.27
Basic amenities were available, but some guests mentioned room noise.
Value for Money
8.73
Overall value was considered good, despite some minor complaints.
Food and Beverage
8.78
Breakfast options were varied and well-received by guests.
Overall Experience
9.05
Overall stay was enjoyable with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:31

Property Description

Colonial-Style Architecture and Central Location
Hostal La Orquidea boasts a charming colonial-style architecture and a prime location in the heart of the city, just steps away from the main square and cathedral.

Comfortable Rooms with Modern Amenities
The spacious rooms at Hostal La Orquidea are equipped with all the modern conveniences you need for a relaxing stay, including cable TV, refrigerator or microwave, and a private bathroom with complimentary toiletries.

Convenient Facilities and Services
Enjoy a hassle-free stay with amenities such as free WiFi, a 24-hour front desk, tour desk, and luggage storage. Need airport transportation? The property offers shuttle services for your convenience.

Book your stay at Hostal La Orquidea now and experience the perfect blend of comfort and convenience in Cuenca.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 112 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
K
Kathleen • family_with_children • us
10
Pros:

Staff was fantastic, room was clean and nice. Perfect location. Breakfast was good too.

2026-02-14 • via Nuitee
A
Alejandro • family_with_children • ec
10
2026-02-08 • via Nuitee
J
Juan Manuel • solo_traveller • ec
10
2026-01-24 • via Nuitee
A
Angelo • solo_traveller • us
10
Pros:

Todo muy bien, su personal muy lindo. Oportunidad de mejora la presion del agua de la ducha del baño. No me senti incomodo ni nada. Soy profesional en turismo y hotelero y los felicito.

2026-01-19 • via Nuitee
J
julio • family_with_children • ec
10
Pros:

El desayuno

2026-01-19 • via Nuitee
A
Alejandro • extended_group • ec
9
Exelente , muy acogedora
Pros:

La ubicación Exelente

Cons:

s/n

2026-01-12 • via Nuitee
A
Adriana • solo_traveller • nl
10
2026-01-08 • via Nuitee
L
Lóránt • extended_group • hu
7
2026-01-02 • via Nuitee
M
Medina Sarmiento • family_with_children • ec
10
Pros:

La ubicación cerca del centro, el personal agradable y nos ayudó en información

2025-12-27 • via Nuitee
Y
yoshiki • solo_traveller • jp
8
2025-12-23 • via Nuitee
K
Kathrin • extended_group • de
8
Sehr zentrale Lage, etwas laut.
Pros:

Sehr zentrale Lage.

Cons:

Rezeption spricht z.T. gar kein Englisch. Abends ist es laut.

2025-12-10 • via Nuitee
J
Jasmina • solo_traveller • ec
8
2025-12-06 • via Nuitee
D
diegomoralesr88 • extended_group • ec
8
buena estadía
Pros:

Ubicación excelente, instalaciones algo antiguas pero buenas.

Cons:

piso de madera suena mucho

2025-11-27 • via Nuitee
W
willihad • couple • ec
10
Pros:

La ubicación

2025-11-18 • via Nuitee
W
William • extended_group • us
9
2025-11-09 • via Nuitee
R
Romina • couple • ec
10
Me encanta, la recomiendo
Pros:

Amooo este lugar, esta bien ubicado y el personal es muy atento. Lo recomiendo 10/10, solo hay que tener en cuenta que si es feriado o algo, puede que en las habias cerca del pasillo se escuche bastante.

Cons:

Mmm la refrigeradora no servia, pero no es que la necesitaramos asique todo bien igual.

2025-11-08 • via Nuitee
P
Paulina • couple • ec
6
Buena nada más
Pros:

El lugar donde está ubicado

Cons:

No tiene ascensor

2025-11-02 • via Nuitee
M
Miguel • couple • pe
10
Felicidad y comodidad
Pros:

Viviana una linda persona, amable, atenta y muy eficiente

Cons:

Todo lindo

2025-11-01 • via Nuitee
X
Ximena • solo_traveller • mx
10
2025-10-30 • via Nuitee
D
Daniel Hjorth • couple • dk
9
Pros:

The rooms and hotel were very beautiful and located perfectly in the city center. The beds was also extremely comfortable and big.

Cons:

They charged extra for an early check in (10usd) which was a first for Ecuador, they did notify about it before payment to be fair.
Breakfast was also acceptable, but no more.

2025-10-11 • via Nuitee