Copthorne Makkah Al Naseem

Hotels
•
Copthorne Hotels
8.1 (1053 reviews)
Al Taif Road, Al Naseem District , Makkah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness of the hotel
Friendly staff
Convenient location
Spacious areas
Cons:
Cleanliness issues with carpets
Small room sizes
Limited food heating options
Maintained issues in amenities

Categories

Cleanliness
7.24
Some guests noted cleanliness issues, particularly with the carpets and strong odors in some rooms.
Service
9.21
Positive remarks regarding friendly staff, although some issues with check-out service were mentioned.
Location
9.25
Guests appreciated the convenient location near the mosque and shopping areas.
Room Quality
7.2
Some reviews mentioned small room sizes and maintenance issues in facilities.
Amenities
8.23
Guests enjoyed the amenities but noted the lack of sufficient heating options for food.
Value for Money
8.19
Mixed feedback on value, with some feeling prices were justified while others disagreed.
Food and Beverage
6.74
Lack of food heating options led to dissatisfaction with service.
Overall Experience
8.71
General positive experiences but noted specific issues that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:37

Property Description

Luxurious Accommodation
Experience 5-star comfort at Copthorne Makkah Al Naseem. Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, fridge, and private bathroom. Enjoy a restful night on plush bed linen after a long day of exploration.

Convenient Services
Let us take care of your needs with our concierge services, 24-hour front desk, and shuttle arrangements. Stay connected with free WiFi throughout the property and savor delicious meals at our on-site restaurant.

Prime Location
Located just 15 km from Masjid Al Haram, our hotel provides easy access to religious sites like Hira Cave and Assalamu Alaika Ayyuha Annabi. With King Abdulaziz International Airport nearby, your journey to Copthorne Makkah Al Naseem is convenient and hassle-free.

Ready to elevate your stay? Book now at Copthorne Makkah Al Naseem for an unforgettable experience.

Important information:

Copthorne Makkah Al Naseem is ideally located in Makkah within the Al Rajhi Complex, just 328 feet from Al Rajhi Mosque. The hotel is surrounded by Tilal Shopping Mall, family entertainment facilities, kids’ activities, and gathering areas, making it an excellent choice for families and leisure travelers.

The hotel is only 3.1 mi from Makkah Mall and offers comfortable accommodations with a restaurant, free private parking, and a fitness center. This 4-star hotel features concierge services and provides a 24-hour front desk, shuttle service, room service, and complimentary WiFi throughout the property.

All guest rooms are well equipped with a TV and complimentary toiletries to ensure a pleasant and relaxing stay.

Guests can enjoy a daily buffet breakfast at Millennium Makkah Al Naseem.

The hotel is conveniently located 3.7 mi from both Abraj Al Bait and Masjid Al Haram. Ta’if Regional Airport is 66 mi away, while King Abdulaziz International Airport (Jeddah) is approximately 66 mi from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for SAR 50 per person per night when using an existing bed.
    People 12 years old and over stay for SAR 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1053 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.71
H
Hezam • couple • sa
3
2026-03-14 • via Nuitee
A
aziz • couple • sa
1
فاشله جدا جدا
Pros:

لم يعجبني شي

Cons:

مرمطه انا حاجز غرفه كبيره وحطوني بغرفه ثانيه ومع المطالبات بدلو غرفه ثانيه ونفس الشي بعد مطالبا اكثر من ساعه لين حصلو لي غرفه الفندق سي وغير نظيف ولازم تكلم الاستقبال علشان التنظيف ولافي مواقف سيارات للمعاقين وعند الخروج تواجد سيارات الاجره بكثير مقفلين الشارع ولا في تنظيم

2026-03-14 • via Nuitee
L
Loubna • solo_traveller • sa
1
سيئة للغاية خصوصا المواصلات وسواقين الباصات الفروض يكونون بشوشين لكن تعاملهم مع النزلاء كاننا نشحت منهم
Pros:

تعامل المظفين

Cons:

النظافة للاسف غير جيدة لدرجة لقيت غلاية الماء فيها اكياس ليبتون من النزلاء اللي قبلي

2026-03-14 • via Nuitee
E
Eisa • couple • sa
10
2026-03-14 • via Nuitee
A
abdulrhman • couple • sa
7
Pros:

موقعه مميز ونظيف

Cons:

مواقف السيارات + حجم الغرف صغير جدا

2026-03-14 • via Nuitee
الشهراني • family_with_children • sa
10
Pros:

كل شي يهبل

Cons:

لاشي

2026-03-14 • via Nuitee
G
GERYVILLE • solo_traveller • dz
8
2026-03-14 • via Nuitee
H
Hanan • couple • sa
10
2026-03-14 • via Nuitee
S
sami • couple • sa
8
2026-03-14 • via Nuitee
M
Mohammad • couple • sa
10
جميل
Pros:

الهدوء

Cons:

حجم الغرفة

2026-03-13 • via Nuitee
S
Shifa balbid • family_with_children • sa
5
Pros:

الفندق نظيف

Cons:

عدم الراحة في النوم اذا لم تقم بالتجديد يقوم العامل بالضرب على الباب واذا لم ترد يدخل عليك الغرفة حصل معاي الموقف يومين ورا بعض رغم اني نبهتهم على هذا الامر عكس الفنادق الثانية يعطونك محال الى العصر
طلبت اطلالة ولم يتم توفيرها
التنسيق في تبديل الغرف سئ

2026-03-13 • via Nuitee
سفيان • family_with_children • sa
10
2026-03-13 • via Nuitee
N
Norah • family_with_children • sa
1
2026-03-12 • via Nuitee
منى • couple • sa
7
جيدة ولن اكرر الزيارة
Pros:

حسن تعامل الموظفين وخصوصا موظف الاستقبال عبدالعزيز البجالي في تعامله الراقي

Cons:

نطافة الغرفة سيئة
ولم نجد علية الفاين حتى تم طلبها ولم نجد ادوات تفريش الاسنان المفترض ان تكون جاهزة ف الحمام
رائحة الحمام سيية

2026-03-12 • via Nuitee
مداوي • couple • sa
1
الحمدلله على دوام النعم الله لايغير علينا
Pros:

الجيد في المكان وجود مجمع متكامل مسجد وخدمات ممتاز جدا

Cons:

لايوجد مواقف للسياره وزحمه جدا عند مدخل الفندق
حجزنا الغرفه من الصباح ووصلنا الفندق باقي ماجهزوها ولا نظفوها افطرنا في السياره وحنا صايمين واصلين بدري نبغى ندخل نرتاح ونفطر باقي ماجهزت الغرفه

2026-03-12 • via Nuitee
H
Hailah • extended_group • sa
7
اكرر التجربة
Pros:

نظيف و مرتب

Cons:

الخدمة شوي بطيئة

2026-03-12 • via Nuitee
M
Mohammed • couple • sa
4
2026-03-12 • via Nuitee
Z
Zainab Mohammad • family_with_children • sa
10
Pros:

نظافه وخدمات التوصيل للحرم واحترام الاستقبال

2026-03-12 • via Nuitee
B
Belal • couple • jo
10
Pros:

❤️‍🔥

Cons:

🌺

2026-03-12 • via Nuitee
H
Hailah • couple • sa
7
اكرر التجربة
Pros:

نظيف و مرتب

Cons:

بطء الخدمة

2026-03-12 • via Nuitee