Copthorne Makkah Al Naseem

Hotels
•
Copthorne Hotels
8.1 (1408 reviews)
Al Taif Road, Al Naseem District , Makkah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness of the hotel
Friendly staff
Convenient location
Spacious areas
Cons:
Cleanliness issues with carpets
Small room sizes
Limited food heating options
Maintained issues in amenities

Categories

Cleanliness
7.24
Some guests noted cleanliness issues, particularly with the carpets and strong odors in some rooms.
Service
9.21
Positive remarks regarding friendly staff, although some issues with check-out service were mentioned.
Location
9.25
Guests appreciated the convenient location near the mosque and shopping areas.
Room Quality
7.2
Some reviews mentioned small room sizes and maintenance issues in facilities.
Amenities
8.23
Guests enjoyed the amenities but noted the lack of sufficient heating options for food.
Value for Money
8.19
Mixed feedback on value, with some feeling prices were justified while others disagreed.
Food and Beverage
6.74
Lack of food heating options led to dissatisfaction with service.
Overall Experience
8.71
General positive experiences but noted specific issues that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:37

Property Description

Luxurious Accommodation
Experience 5-star comfort at Copthorne Makkah Al Naseem. Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, fridge, and private bathroom. Enjoy a restful night on plush bed linen after a long day of exploration.

Convenient Services
Let us take care of your needs with our concierge services, 24-hour front desk, and shuttle arrangements. Stay connected with free WiFi throughout the property and savor delicious meals at our on-site restaurant.

Prime Location
Located just 15 km from Masjid Al Haram, our hotel provides easy access to religious sites like Hira Cave and Assalamu Alaika Ayyuha Annabi. With King Abdulaziz International Airport nearby, your journey to Copthorne Makkah Al Naseem is convenient and hassle-free.

Ready to elevate your stay? Book now at Copthorne Makkah Al Naseem for an unforgettable experience.

Important information:

Copthorne Makkah Al Naseem is ideally located in Makkah within the Al Rajhi Complex, just 100 meters from Al Rajhi Mosque. The hotel is surrounded by Tilal Shopping Mall, family entertainment facilities, kids’ activities, and gathering areas, making it an excellent choice for families and leisure travelers.

The hotel is only 5 km from Makkah Mall and offers comfortable accommodation with a restaurant, free private parking, and a fitness center. This 4-star hotel features concierge services and provides a 24-hour front desk, shuttle service, room service, and complimentary WiFi throughout the property.

All guest rooms are well equipped with a TV and complimentary toiletries to ensure a pleasant and relaxing stay.

Guests can enjoy a daily buffet breakfast at Millennium Makkah Al Naseem.

The hotel is conveniently located 6 km from both Abraj Al Bait and Masjid Al Haram. Ta’if Regional Airport is 107 km away, while King Abdulaziz International Airport (Jeddah) is approximately 107 km from the property.

In accordance with directives issued by the relevant authorities for the Hajj Season 1447 AH (From 1 Dhul-Qi'dah 1446 AH (April 18, 2026)
Until 14 Dhul-Hijjah 1446 AH (May 31, 2026)), guest check-in at all hospitality facilities in Makkah is restricted during the Hajj period.

Check-in is permitted only for:
• Individuals holding a valid Hajj permit, or
• Individuals with an official permit to enter Makkah issued by the authorized authorities

Saudi citizens are exempt from this restriction. However, they are reminded that performing Umrah during this period is not permitted. All government regulations will be strictly followed and extended as and when any official updates are received and published.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for SAR 50 per person per night when using an existing bed.
    People 12 years old and over stay for SAR 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1408 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.71
هدى • couple • sa
1
2026-05-16 • via Nuitee
A
Ayman • family_with_children • sa
10
2026-05-15 • via Nuitee
الاسمري • couple • sa
1
Cons:

تم إلغاء الحجز وانا متجه ل الفندق وصلتني رساله إلغاء الحجز

2026-05-15 • via Nuitee
أحمد • couple • sa
8
2026-05-15 • via Nuitee
M
Majed • couple • sa
10
2026-05-14 • via Nuitee
R
Rawabi • couple • sa
7
Pros:

استقبال الموظفات وادبهم ونظافه المكان

2026-05-14 • via Nuitee
A
Alghamdi • solo_traveller • sa
10
Pros:

ممتاز

2026-05-13 • via Nuitee
A
Aliah • couple • sa
10
Cons:

يحتاج النظافه واعادة ترتيب

2026-05-13 • via Nuitee
A
Alghamdi • solo_traveller • sa
1
Pros:

كل شي ممتاز

2026-05-13 • via Nuitee
S
Somia • couple • sa
9
2026-05-13 • via Nuitee
عبدالعزيز • couple • sa
1
تم الغاءحجزي دون سبب مبرر
Cons:

تم الغاء حجزي في نفس اليوم
لاسباب مجهوله
وتمت محاولة الاتصال ولا توجد استجابه
وسيتم إبلاغ وزارة السياحة بذلك

2026-05-13 • via Nuitee
S
safia • solo_traveller • sa
10
2026-05-13 • via Nuitee
علي • extended_group • sa
10
Pros:

الفندق جميل جداً

Cons:

لا شي

2026-05-13 • via Nuitee
فهد • couple • sa
10
2026-05-12 • via Nuitee
E
Ekramul • couple • sa
6
2026-05-12 • via Nuitee
A
Azah • couple • sa
10
Pros:

كل شي

2026-05-12 • via Nuitee
A
Alaa • couple • sa
1
وصلت والغو حجزي
Pros:

وصلت والغو حجزي

Cons:

وصلت والغو حجزي

2026-05-12 • via Nuitee
R
Rabab • solo_traveller • sa
10
Pros:

جميل

Cons:

لاشي

2026-05-12 • via Nuitee
الغامدي • solo_traveller • sa
1
Cons:

قمت بالحجز في الفندق وأكدت الحجز ووردني رسالة تأكيد وافهمت بأن الدفع عند الوصول وعندي حضوري للفندق افادوني بالغاء الحجز

2026-05-12 • via Nuitee
R
Rehab • couple • sa
8
2026-05-11 • via Nuitee