Sea Residences at Jireh

Separat payments for pool use

Only the fridge. There is no divider between the fridge and freezer so either thd frozen goods are too soft of the fridge items freeze. Other than this, no issues.

The room/apartment.

No amenities. No toilet paper, no soap, no shampoo, no hair dryer. No coffee, tea, water. What passed for blankets had holes and smelled like cat urine. Odds and ends of kitchen ware. Poorly furnished. NOT RECOMMENDED FOR TRAVELERS.

I don’t usually leave reviews, but I feel it’s necessary to share our terrible experience. My family and I had a very unpleasant stay at this property and will absolutely not be returning.

First, the room, while somewhat clean, had cockroaches, and the air conditioner was leaking, creating a hazardous and uncomfortable environment. To make matters worse, we booked two rooms through Booking.com, and it was never mentioned that we would be required to pay in cash. This was a surprise and highly unprofessional—especially since I expected the payment to be processed through my card as usual.

The worst part of our stay was a slip and fall incident involving both my husband and me due to unsafe conditions on the property. My husband is still suffering from elbow pain, and despite bringing this to the staff’s attention, nothing was done. No medical assistance, no report filed, and not even an apology.

We politely asked for a discount or some form of compensation, considering the many issues we faced, but were completely ignored. It’s incredibly disappointing and shows a total lack of responsibility or customer care.

Given everything—from the health hazards to the lack of transparency and unsafe conditions—I strongly believe this property should be reviewed for removal from booking platforms. I’m also considering taking further action if no resolution is offered.

Avoid this place at all costs.

No bathroom condiments - peeling tile cover in shower. Bathroom lighting was poor. I've stayed all over the world and never found a room as lacking in basics such as bathroom toiletries, coffee/tea and sugar in the kitchen. It was a very basic room at a higher price.

I don't like about the price I paid because it's really different from the price I booked.

The staff has no consideration, we checked in almost 10pm which is half already of the stay yet they were rushing for checkout at 12, we know it’s a rule but at least a little consideration. They took over time charge right away for behind 1hr over time without a little warning. Too greedy actions.

° Security guard and staff who checked us in appeared unpleasant - no smiles, greetings, or welcome when we arrived at the building. After enquiring at the counter, security just told us to call the number on the booking which we couldn't considering we didn't have WiFi, or a local number as we had come straight from the international airport at early hours of the morning. We then asked them if they could help us call the number which they reluctantly did. The staff who came out to take us up to the condo was also unpleasant. Looked like he just woke up from sleep although I had communicated to him our arrival time which he acknowledged and confirmed that we could check in early for 100 pesos per hour.
° We ended up paying 1,200 pesos for early check-in although we checked in only 7 hours early which should be only 700 pesos but we were tired and just wanted to have our rest before our next journey. Also we checked out early, not even stayed the night. So 1,200 pesos (although we didn't mind paying) in addition to the price we paid, was a rip off and showed dishonest dealing and communication.
° Communication was quite poor. Although I had asked several times if we could check-in early, the staff kept saying Subject to availability until I asked them to confirm so we can cancel and decide whether to look for another place to stay. That's when they replied saying 100 pesos per hour for early check-in but ended up charging us 500 pesos more.