The Taj Mahal Palace, Mumbai

Hotels
•
The Indian Hotels Co Ltd
9.2 (3593 reviews)
Apollo Bunder Road The Taj Mahal Palace , Mumbai , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional staff and personalised service
Iconic building and prime location
Excellent food and breakfast
Outstanding amenities (pool, gym, bars, restaurants)
Luxurious atmosphere and decor
Cons:
Check-in/check-out staff poorly trained
Rooms dated and need upgrading
Poor or forgetful restaurant service in places
Crowds, traffic noise and limited pool privacy
Cash handling policy caused inconvenience

Categories

Cleanliness
9.5
Hardly mentioned directly; overall references to 'luxurious' rooms, exceptional pool and dining imply very high cleanliness standards throughout the property.
Service
9.6
Overwhelmingly praised — numerous comments about staff going above and beyond, personalized butler service and friendly helpful teams; isolated negatives include poorly trained check-in/check-out staff and some forgetful restaurant/breakfast attendants.
Location
9
Frequently lauded for grandeur and prime position in the city; tempered by mentions of heavy crowds, traffic noise and that the immediate area is not the quietest part of town.
Room Quality
8
Multiple guests note rooms are dated, decoration needs updating and some rooms require upgrades, though upgraded suites can be beautiful.
Amenities
9.4
Strong praise for pool, gym, bars, restaurants and shops; pool described as exceptional and large, though some guests noted limited privacy around the pool area.
Value for Money
8.8
Perceived as a premium, high-value experience overall, but isolated incidents (cash policy refusal, occasional service lapses) slightly reduce perceived value.
Food and Beverage
9.4
Food repeatedly described as excellent — best meals, delicious breakfast and standout restaurants; however, service in some restaurants can be poor or inattentive.
Overall Experience
9.9
Many reviewers call the stay phenomenal, a childhood dream or iconic experience; small operational negatives do not substantially detract from an outstanding overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 14:42

Property Description

Luxurious 5-Star Deluxe Hotel
The Taj Mahal Palace, a historic landmark since 1903, offers a majestic stay opposite the Gateway of India.

Dining Extravaganza
Indulge in a culinary journey with 9 restaurants, featuring Wasabi by Morimoto and the Golden Dragon Chinese Restaurant, offering a range of exquisite cuisines for every palate.

Unmatched Luxury and Services
Enjoy stunning views from elegantly designed rooms, equipped with modern amenities. Pamper yourself with butler service, rejuvenating spa treatments, and exclusive shopping options.

To experience opulence and impeccable hospitality at The Taj Mahal Palace, Mumbai, book your stay now.

Important information:

For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Early Departure Fees: Please note that the guests have to confirm the check-out date at the time of check-in.

The guest can modify the check-out date and will be charged a 100% retention for the change.

If the same is not done at check-in, early departure fees will be applicable. Not applicable for nonrefundable rates.

Please note that outside food is not allowed in the hotel premises.

The health and safety of our guests and associates is our utmost priority and we look forward to welcoming you at the hotel.

The Taj Salon is available with prior appointment from 09:00 to 20:30 hrs daily.

The J Wellness Circle is available with prior appointment from 08:00 to 23:00 hrs daily.

The Gymnasium (lockers and changing facility) is operational from 07:00 to 22:00 hrs daily. The steam and shower facilities are available;

The Swimming pool is operational from 06:00 to 22:00 hrs dailyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for Rs. 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3593 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9
Room Quality: 8
Amenities: 9.4
Value for Money: 8.8
Food and Beverage: 9.4
Overall Experience: 9.9
M
Maythaa • couple • ae
10
2026-06-27 • via Nuitee
S
Sawsan • solo_traveller • ae
10
I love taj
Pros:

I love the palace rooms

Cons:

Check in time even if I came late I had to wait and the room still not ready

2026-06-27 • via Nuitee
S
SADEQ • couple • ae
10
A perfect experience, staying at the Taj hotel equal all my trip to Mumbai it was fantastic
Pros:

Perfect everything was wonderful and worthy of every penny

Cons:

Cleanness, services and location and everything food also served perfectly and they offered us a free drop to the airport with nice car and service

2026-06-27 • via Nuitee
H
Halima • extended_group • ae
10
2026-06-26 • via Nuitee
V
Vrushali • solo_traveller • in
10
Pros:

Ambience

2026-06-26 • via Nuitee
S
Sanika • couple • us
10
2026-06-25 • via Nuitee
I
Inge • solo_traveller • de
9
2026-06-23 • via Nuitee
A
Alya • extended_group • ae
10
Pros:

فندق راقي وفخم جدا، و الضيافه ممتازه

2026-06-23 • via Nuitee
Y
Yves • solo_traveller • ch
9
2026-06-23 • via Nuitee
V
Vinícius • couple • br
10
Excellent. Would return for sure.
Pros:

Amazing staff and comfort

2026-06-22 • via Nuitee
U
Uttkarsh • extended_group • om
10
2026-06-21 • via Nuitee
A
Anna • solo_traveller • es
8
Super cool location
Pros:

The property itself is vibrant and holds years of history. The food was good and reception stuff very helpful and friendly. Very clean room and all needed amenities inside.

Cons:

The breakfast buffet was super busy (it looked they were sold out on that weekend) and you don’t get attention from waiters

2026-06-21 • via Nuitee
M
Mishra • solo_traveller • in
10
Pros:

Excellent hospitality

2026-06-20 • via Nuitee
N
Nakul • couple • in
10
2026-06-20 • via Nuitee
E
Erik • solo_traveller • ch
8
2026-06-18 • via Nuitee
P
PRAKASH CHANDRA • family_with_children • in
1
Pros:

Very bad experience

Cons:

Service

2026-06-18 • via Nuitee
S
Shaikha • extended_group • ae
10
افضل فندق على مستوى العالم
Pros:

حسن الاستقبال سلاسه الدخول والخروج للفندق. النظافة الترتيب الديكورات المتميزة سرعة الخدمة جودة الاكل في المطاعم الخاصة بالفندق

Cons:

عدم وجود شطافات ماء في حمامات اللوبي
ازدحام اللوبي في كل الاوقات

2026-06-18 • via Nuitee
D
DEEPAK • solo_traveller • in
9
Pros:

Staff

Cons:

Not oberserved

2026-06-17 • via Nuitee
M
Mustafa Cumhur • extended_group • tr
9
2026-06-16 • via Nuitee
S
Sanjana • couple • in
8
2026-06-16 • via Nuitee