Hotel El Haya

Hotels
7.6 (1190 reviews)
Nacional 634 KM 137 , Ontón , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comodidad
Amabilidad del personal
Buena comida
Cons:
Olor a tabaco
Ruidos molestos
Atención lenta

Categories

Cleanliness
7.24
La habitación estaba limpia pero había un olor a tabaco en toda la habitación.
Service
7.71
El personal muy amable.
Location
6.75
La ubicación fue negativa, da a la carretera.
Room Quality
7.7
La habitación es amplia y muy cómoda.
Amenities
7.73
Las instalaciones están muy bien y hay un bar-restaurante.
Value for Money
7.69
Buena relación precio-calidad.
Food and Beverage
8.24
La comida fue excelente.
Overall Experience
7.71
Una buena experiencia en general, aunque hay aspectos a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:00

Property Description

Charming Countryside Retreat

Set in the picturesque countryside on the border between Cantabria and the Basque Country, Hotel El Haya offers a perfect blend of tranquility and convenience.

Comfortable Accommodation

The hotel features cozy heated rooms with TVs and fully equipped bathrooms, ensuring a comfortable stay for every guest.

Delicious Dining Options

Indulge in a culinary journey at the on-site restaurant, serving a delightful array of traditional local dishes, pintxos, and sandwiches.

Experience the best of both worlds at Hotel El Haya - a serene escape just minutes away from the vibrant city of Castro Urdiales. Book now to enjoy a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1190 reviews
Cleanliness: 7.24
Service: 7.71
Location: 6.75
Room Quality: 7.7
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 7.71
A
adrian • extended_group • us
7
2026-07-11 • via Nuitee
A
Amanda • solo_traveller • es
7
Pros:

Las camas y almohadas. Comodísimas. Han hecho una buena inversión en el descanso del cliente.

Cons:

Que no haya aunque fuera algún ventilador.

2026-07-11 • via Nuitee
P
Piotr • couple • pl
10
2026-07-10 • via Nuitee
P
Patricia • solo_traveller • us
3
Don’t stay here if you are walking the Camino or if you don’t want to be inundated with cigarette smoke because you have
Pros:

Nothing

Cons:

It was so hot and no fans provided which meant that you had to leave the window open. That would’ve been fine except it was on the highway and people were sitting below the window smoking and talking loud loudly until two in the morning. The smoking began in the morning and I could hardly breathe.
Furthermore, because I was walking the Camino and this was more than 2 km off the trail and on a major highway. It was very dangerous to walk to get back to the trail. This needs to be noted so that people understand that it is very dangerous to walk on that highway.

2026-07-08 • via Nuitee
B
Bonivento • solo_traveller • it
10
Pros:

Molto pulito e il personale davvero gentile e accogliente! Anche il cibo era buono e per la colazione c'è molta scelta!

Cons:

La colazione era inclusa ma non era chiaro quanto si potesse consumare.

2026-07-08 • via Nuitee
M
Maria • family_with_children • ch
9
Buen comer- buen dormir y gente agradable
Pros:

Si

Cons:

Limpueza

2026-07-08 • via Nuitee
V
Valdecir Pires Ribeiro • solo_traveller • es
10
2026-07-05 • via Nuitee
M
MARYSE • couple • fr
10
Séjour parfait dans une grande chambre
Pros:

La chambre était très spacieuse ce qui n'est pas habituel.

2026-07-04 • via Nuitee
G
Gerard.aza • solo_traveller • es
5
Pros:

En el hotel tenían un bar excelente la tortilla y bocadillos.

Cons:

No tenía aire acondicionado y las ventanas viejas.

2026-06-30 • via Nuitee
V
Valérie • couple • fr
9
2026-06-29 • via Nuitee
J
Jessica • couple • es
10
Perfecta estancia al lado de Castrourdiales
Pros:

La relación calidad - precio

Cons:

Por poner algo, no tenía aire acondicionado

2026-06-28 • via Nuitee
A
amaia • solo_traveller • es
7
2026-06-28 • via Nuitee
J
José • solo_traveller • pt
5
2026-06-27 • via Nuitee
M
Mónica • extended_group • es
8
Molt bé
Pros:

Personal molt atent

Cons:

No te aire acondicionat

2026-06-25 • via Nuitee
C
Charrito2 • solo_traveller • es
3
Para no repetir nunca más
Cons:

Hotel muy trallado.
Baño muy anticuado.
Temperatura de agua de ducha cambia sola.
Ruidos del interior y exterior.
Podrás dormir si tienes suerte y no hay una borracha en la terraza de abajo.
Ventanas viejas y no ajustan bien.
Sin aire acondicionado.

2026-06-22 • via Nuitee
A
ALEJANDRA • couple • es
7
2026-06-21 • via Nuitee
B
Baldo • solo_traveller • ch
9
2026-06-19 • via Nuitee
V
VICTORIO • solo_traveller • es
8
Pros:

La ubicación y limpieza

Cons:

Se sentía un poco de calor en la habitación.

2026-06-18 • via Nuitee
E
Elijana • solo_traveller • hr
7
2026-06-16 • via Nuitee
J
JESUS • family_with_children • es
8
2026-06-15 • via Nuitee