Hotel El Haya

Hotels
7.6 (1086 reviews)
Nacional 634 KM 137 , Ontón , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comodidad
Amabilidad del personal
Buena comida
Cons:
Olor a tabaco
Ruidos molestos
Atención lenta

Categories

Cleanliness
7.24
La habitación estaba limpia pero había un olor a tabaco en toda la habitación.
Service
7.71
El personal muy amable.
Location
6.75
La ubicación fue negativa, da a la carretera.
Room Quality
7.7
La habitación es amplia y muy cómoda.
Amenities
7.73
Las instalaciones están muy bien y hay un bar-restaurante.
Value for Money
7.69
Buena relación precio-calidad.
Food and Beverage
8.24
La comida fue excelente.
Overall Experience
7.71
Una buena experiencia en general, aunque hay aspectos a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:00

Property Description

Charming Countryside Retreat

Set in the picturesque countryside on the border between Cantabria and the Basque Country, Hotel El Haya offers a perfect blend of tranquility and convenience.

Comfortable Accommodation

The hotel features cozy heated rooms with TVs and fully equipped bathrooms, ensuring a comfortable stay for every guest.

Delicious Dining Options

Indulge in a culinary journey at the on-site restaurant, serving a delightful array of traditional local dishes, pintxos, and sandwiches.

Experience the best of both worlds at Hotel El Haya - a serene escape just minutes away from the vibrant city of Castro Urdiales. Book now to enjoy a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1086 reviews
Cleanliness: 7.24
Service: 7.71
Location: 6.75
Room Quality: 7.7
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 7.71
V
Vincent • solo_traveller • fr
7
2026-03-28 • via Nuitee
M
Macarena • family_with_children • es
6
2026-03-25 • via Nuitee
J
Jarsaillon • family_with_children • fr
7
2026-03-23 • via Nuitee
O
Otero Sanmiguel • family_with_children • es
5
Pros:

Zona tranquila y bien ubicada.

Cons:

La entrada al hotel.

2026-03-22 • via Nuitee
C
Carlos • couple • es
9
2026-03-22 • via Nuitee
S
Silvia • family_with_children • es
7
2026-03-21 • via Nuitee
B
Batista • family_with_children • pt
8
2026-03-12 • via Nuitee
F
Felipe Carlos • family_with_children • fr
10
2026-03-09 • via Nuitee
C
Carmen • family_with_children • es
6
Pros:

La cama, la ubicación cerca de la autovía

Cons:

Los bichitos muertos en el bajo de la ventana cuando abrí las cortinas. La comida mala en el restaurante .

2026-03-08 • via Nuitee
G
George Cosmin • solo_traveller • es
10
Pros:

todo muy bien,muy profesionales.

2026-03-07 • via Nuitee
H
Hassell • solo_traveller • es
3
Dismal
Cons:

The individual I met on arrival was probably the rudest person I have met.
I got no sleep during the night as my next door roomer spent the night loudly talking.
My previous experience at this hotel was excellent but these two factors put a damper on things.

2026-03-02 • via Nuitee
J
julie • couple • gb
8
Covieniant for food ferry and fuel . Clean and good price
Pros:

Free parking outside especially as we were in a large van . Price was excellent. TV with lots of Chanel’s not just Spanish . Great staff Food in restaurant was really good . Back room had no noise. A typical Spanish hotel restaurant.

Cons:

No kettle to make a cuppa tea .

2026-03-02 • via Nuitee
L
Luis • family_with_children • es
8
2026-02-28 • via Nuitee
D
David • solo_traveller • es
10
2026-02-27 • via Nuitee
J
Jens • solo_traveller • de
7
Pros:

Schönes Motel.
Abfahren, noch n Schluck in der Bar nehmen und übernachten zu einem fairen Preis.
Passt.

2026-02-24 • via Nuitee
J
Jose Cesar • solo_traveller • es
10
Muy buena
Pros:

El trato del
Personal

2026-01-20 • via Nuitee
L
LUIS • solo_traveller • es
10
2026-01-19 • via Nuitee
C
Cristina • couple • es
8
Ubicación en una gasolinera pero recomendable.
Pros:

Las habitaciones están reformadas y las camas y las almohadas son muy cómodas.

Cons:

Aunque las habitaciones están reformadas, necesitan un poco más de remodelación porque en la habitación había humedades.
No tiene aire acondicionado ni calefacción.

2026-01-19 • via Nuitee
C
Cuenca • family_with_children • es
7
2026-01-19 • via Nuitee
L
Linda • family_with_children • fr
4
Mauvais
Pros:

Personnel a l écoute et compétent pour service restauration et entretien.

Cons:

Nuit cher a 120€ ce qui restait exceptionnel pour notre budget, nous avons eu une chambre qui ne mérite pas d être louée, chaleur insupportable car la fenêtre petite donnait sur la hotte de la cuisine. Très bruyant ! Très mauvaise expérience, nous ne renouvellerons pas.

2026-01-19 • via Nuitee