Hotel Graciosa Palace

Hotels
6.5 (701 reviews)
103 Norte, Rua No1, Conjunto 2, Lote 19 , Palmas , br
hotelgraciosapalace@gmail.com

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Ironing service
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Limited amenities
Breakfast options

Categories

Cleanliness
5.64
Several mentions of dirtiness and maintenance issues.
Service
7.61
Employees were mentioned as friendly and helpful.
Location
8.65
Multiple positive remarks about the hotel's convenient location.
Room Quality
6.1
Mixed sentiments; some guests complained about small, poorly maintained rooms.
Amenities
5.63
Amenities like breakfast were consistently noted as lacking and limited.
Value for Money
6.59
Value perception varies, with some finding it reasonable for the price.
Food and Beverage
5.14
Multiple guests reported breakfast options to be poor and lacking.
Overall Experience
6.61
Mixed feelings; some positives, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:44

Property Description

Convenient Location

The Hotel Graciosa Palace in the heart of Palmas is just a short distance from the airport and surrounded by various dining options, making it an ideal choice for travelers looking for convenience and accessibility.

Comfortable Accommodations

The rooms at Graciosa Palace Hotel provide guests with simple yet cozy air-conditioned spaces, each equipped with essential amenities including free WiFi, a TV, and a minibar, ensuring a comfortable stay for all visitors.

Delightful Dining and Services

Guests can start their day right with a delicious breakfast buffet featuring a variety of tropical fruits, freshly baked bread rolls, and natural juices. Additionally, the hotel offers free parking and a convenient car rental service, adding extra value to your stay.

Book your stay at the Hotel Graciosa Palace now for a convenient and comfortable experience during your visit to Palmas!

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please note, guests must inform the hotel about time of arrival for check-in as well as the flight number.

Please note that only small size dogs can be accommodated at the property. Please contact the property for further details.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 701 reviews
Cleanliness: 5.64
Service: 7.61
Location: 8.65
Room Quality: 6.1
Amenities: 5.63
Value for Money: 6.59
Food and Beverage: 5.14
Overall Experience: 6.61
S
Soares • family_with_children • br
3
Café da manhã fraco e quarto mal limpo
Pros:

Localização

Cons:

Quarto mal limpo, tinha muitos cabelos no chão. Café da manhã muito fraco, pelo preço achei que seria um café da manhã melhor

2026-02-13 • via Nuitee
M
Mateus • solo_traveller • br
10
2026-02-08 • via Nuitee
R
Rogério • family_with_children • br
10
2025-10-01 • via Nuitee
D
DEIVES DOS SANTOS • solo_traveller • br
8
Pros:

localização ideal, ambiente seguro acomodação excelente

Cons:

só o café que tinha poucas opções

2025-10-01 • via Nuitee
B
Beckman • couple • br
10
2025-09-19 • via Nuitee
Z
Zilda Ana • extended_group • br
9
Muito obrigada por proporcionar uma noite silenciosa e agradável
Pros:

Gostamos muito da recepção, foram muito educados e sem burocracia.
O café da manhã foi simples, porém muito bom.

Cons:

Nada a reclamar

2025-09-18 • via Nuitee
C
Claudiana • solo_traveller • br
7
2025-09-17 • via Nuitee
F
Fabio • family_with_children • br
9
2025-09-15 • via Nuitee
V
Viaana • solo_traveller • br
10
Ótimo hotel
Pros:

Da vista da cidade e o conforto!

Cons:

Gostei de tudo !!!!

2025-09-10 • via Nuitee
M
Mizael • family_with_children • br
10
Pros:

Quarto limpo, confortável e local silencioso

2025-09-08 • via Nuitee
E
ERLANO • solo_traveller • br
7
Pros:

Localização.

2025-09-06 • via Nuitee
T
Tamara • solo_traveller • br
10
2025-09-05 • via Nuitee
Q
Queiroz • solo_traveller • br
7
Pros:

As funcionárias são muito educadas e atenciosas

Cons:

Café da manhã muito limitado,desci pra tomar café faltando uma hora e meia para encerrar e já não tinha quase nada,e não há reposição, isso no primeiro dia,nos outros dias, precisei chegar pontualmente às 7:00hs

2025-09-02 • via Nuitee
• extended_group • br
5
2025-08-29 • via Nuitee
E
Ezequiel • solo_traveller • br
9
Pros:

A moça da recepçao foi bem gentil.
Me indicou mercado próximo...

2025-08-28 • via Nuitee
J
Josimeire Cristina • solo_traveller • br
1
Não recomendo
Pros:

A funcionária da noite foi gentil comigo mas a da manhã não.

Cons:

O hotel não é nada parecido com as fotos, a sujeira começa no hall, paredes encardidas, quarto mal fechava a porta, cheiro de mofo e aparência de sujo, ar condicionado velho e muito barulhento, pedi um ferro de passar me disseram que não empresta para hóspedes, café da manhã muito fraco. Não indico, só não troquei de hotel porque ia ficar apenas das 22 h às 7 horas.

2025-08-26 • via Nuitee
F
Fernanda • family_with_children • br
9
2025-08-24 • via Nuitee
F
Fernanda • family_with_children • br
9
2025-08-24 • via Nuitee
L
Lilian • extended_group • br
9
Vale o custo benefício
Pros:

A gentileza dos funcionários, cama boa, chuveiro elétrico

Cons:

Café da manhã fraco

2025-08-20 • via Nuitee
J
Jessica Sarah • couple • br
6
2025-08-19 • via Nuitee