Hotel Graciosa Palace

Hotels
6.5 (767 reviews)
103 Norte, Rua No1, Conjunto 2, Lote 19 , Palmas , br

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Limited amenities
Breakfast options

Categories

Cleanliness
5.64
Several mentions of dirtiness and maintenance issues.
Service
7.61
Employees were mentioned as friendly and helpful.
Location
8.65
Multiple positive remarks about the hotel's convenient location.
Room Quality
6.1
Mixed sentiments; some guests complained about small, poorly maintained rooms.
Amenities
5.63
Amenities like breakfast were consistently noted as lacking and limited.
Value for Money
6.59
Value perception varies, with some finding it reasonable for the price.
Food and Beverage
5.14
Multiple guests reported breakfast options to be poor and lacking.
Overall Experience
6.61
Mixed feelings; some positives, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:44

Property Description

Convenient Location

The Hotel Graciosa Palace in the heart of Palmas is just a short distance from the airport and surrounded by various dining options, making it an ideal choice for travelers looking for convenience and accessibility.

Comfortable Accommodations

The rooms at Graciosa Palace Hotel provide guests with simple yet cozy air-conditioned spaces, each equipped with essential amenities including free WiFi, a TV, and a minibar, ensuring a comfortable stay for all visitors.

Delightful Dining and Services

Guests can start their day right with a delicious breakfast buffet featuring a variety of tropical fruits, freshly baked bread rolls, and natural juices. Additionally, the hotel offers free parking and a convenient car rental service, adding extra value to your stay.

Book your stay at the Hotel Graciosa Palace now for a convenient and comfortable experience during your visit to Palmas!

Important information:

Please note, guests must inform the hotel about time of arrival for check-in as well as the flight number.

Please note that only small size dogs can be accommodated at the property. Please contact the property for further details.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 767 reviews
Cleanliness: 5.64
Service: 7.61
Location: 8.65
Room Quality: 6.1
Amenities: 5.63
Value for Money: 6.59
Food and Beverage: 5.14
Overall Experience: 6.61
N
nelson couple br
8
2026-06-25 via Nuitee
V
Valoir solo_traveller br
6
2026-06-23 via Nuitee
S
SERGIO solo_traveller br
1
Indignação
Pros:

Nada.

Cons:

Hospedagem sem limpeza, fronhas e lençóis sujos,usados. Muito barulho ar condicionado, café da manhã fraco, mas muito fraco. NAO RECOMENDO

2026-06-20 via Nuitee
J
Jamerson solo_traveller br
4
Pros:

Ótima localização. Equipe atenciosa e educada.

Cons:

O quarto é muito pequeno, a cama é ruim, o banheiro é muito apertado, o café é mal servido e com poucas opções. Pelo preço cobrado, deveria entregar muito mais. Trabalho viajando e tenho rotina em hotéis por todo norte e nordeste. por este preço é a pior estrutura e café que já pude experimentar.

2026-06-19 via Nuitee
M
Mascarenhas Neves do Nascimento solo_traveller br
8
2026-06-18 via Nuitee
D
Dutra couple br
10
2026-06-17 via Nuitee
F
FRANCISCO JOSÉ DE ASSIS solo_traveller br
2
Pros:

So dos atendentes, todos ótimos! Destaque para uma mocinha morena de cabelo grande.

Cons:

Tudo, exceto os atendentes, localização e o café da manha que é razoável.

2026-06-16 via Nuitee
E
Edinaldo solo_traveller br
10
2026-06-16 via Nuitee
A
Andreia couple br
7
Pros:

Os quartos são bem limpo e arrumado e o ar condicionado novo.

Cons:

O café da manhã deixa muito a desejar.

2026-06-15 via Nuitee
I
IRAPUÃ solo_traveller br
8
Pros:

Café da manhã e localização

Cons:

Quarto individual é muito apertado

2026-06-12 via Nuitee
J
JULIO solo_traveller br
10
2026-06-11 via Nuitee
M
MARCOS EDUARDO CALIARI solo_traveller br
10
Ótimo
Pros:

Localização. Ótimo lugar para uma noite de descanso antes de ir ao Jalapão. Funcionários amáveis e acolhedores. Café da manhã gostoso.

2026-06-11 via Nuitee
J
JULIO solo_traveller br
10
2026-06-11 via Nuitee
M
Monalisa solo_traveller br
10
2026-06-08 via Nuitee
V
VIDALIO couple br
1
Pros:

No site informa que aceita pets, porém ao chegar fomos dispensados, triste

Cons:

das informações

2026-06-07 via Nuitee
J
Julio family_with_children br
7
2026-06-05 via Nuitee
V
valéria solo_traveller br
6
Pros:

A localização

2026-06-04 via Nuitee
F
Fernandes da Silva Santos solo_traveller br
8
2026-06-03 via Nuitee
C
Cristiane solo_traveller br
6
2026-06-02 via Nuitee
J
Joventino solo_traveller br
6
2026-06-02 via Nuitee