Hotel Soyokaze

Hotels
9.7 (153 reviews)
Hokujo 3020-627 , Hakuba , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Soundproof rooms
Ski storage
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location

Categories

Cleanliness
9.8
Standard quality for this hotel tier.
Service
10
Taka was an extremely polite, generous and hard-working host, enhancing the overall experience.
Location
9.8
The location to the main bus stop is less than 1min to walk, convenient for accessing all slopes.
Room Quality
9.8
I loved the room facilities and the private onsen made my stay fabulous.
Amenities
9.8
The onsen to come home to is a game changer.
Value for Money
9.3
The stay was worth every penny, given the excellent service and amenities.
Food and Beverage
9.3
Standard quality for this hotel tier.
Overall Experience
9.8
A fabulous stay that made me want to return next year.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:53

Property Description

Luxurious Accommodations
Hotel Soyokaze offers elegantly designed guest rooms with modern amenities such as air conditioning, heating, and flat-screen TVs. The en suite bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay for all guests.

Relaxing Facilities
Guests can unwind in the hotel's public bath or reserve it for a private session. The option for laundry services and bicycle rentals adds convenience to your stay, while the on-site restaurant serving French and Italian cuisine caters to your dining needs.

Convenient Location
Located just a short ride from Hakuba Valley and JR Hakuba Station, Hotel Soyokaze provides easy access to nearby attractions like Kurashitano-Yu Public Hot Spring and the Kurobe Dam. Book your stay now to experience a perfect blend of luxury and convenience.

Important information:

To use the hotel's free shuttle, please make a reservation at time of booking.
Transportation service is not available from 17:00 to 20:00.

Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for ¥3,000 per person per night when using an existing bed.
    Children from 6 years old to 8 years old stay for ¥4,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 153 reviews
Cleanliness: 9.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.8
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.8
M
Mary extended_group au
10
Pros:

We had the absolute best time staying at Hotel Soyokaze! The hospitality shown by Takao and his wife was incredible and we felt very welcomed and right at home from day one. The room was comfortable, cosy and clean and the communal areas were gorgeous. We loved the private onsen after a hard day’s work of snowboarding. The breakfast was delicious with coffee/tea, yoghurt, yakult, cereal, fruit, eggs, sausage, salad and divine bread. We looked forward to the breakfast each day and truly enjoyed the whole experience. Takao kindly picked us up from and dropped us back to the bus station. He also arranged the ski passes for us. Nothing was too hard and he was so helpful. Such a beautiful spot in the wonderful Hakuba. We would definitely stay here again - it made our time in Hakuba extra special! Thank you so much! 🥹🏂🙏

2026-03-19 via Nuitee
A
Anoniem couple nl
10
Pros:

Everything was perfect

Cons:

Nothing

2026-03-14 via Nuitee
A
Alex couple au
10
Pros:

The room sizes were generous for longer stays and the hosts are second to none. Couldn't ask for anything more.

2026-03-08 via Nuitee
A
annabelle couple au
10
Best stay we’ve experienced in hakuba, will be coming back again.
Pros:

The couple who run the place are lovely and very helpful, they picked us up and dropped us off at the train station, as well as helping us throughout our stay with directions, etc. The room was spacious with a large bed and it was serviced daily replacing the towels, water, etc. The private onsen was easy to book and was beautiful, very relaxing after snowboarding.

Cons:

nothing to dislike

2026-03-07 via Nuitee
R
Riley family_with_children us
10
2026-03-06 via Nuitee
A
Alice couple gb
10
Pros:

The owner Takao was so helpful and kind.

2026-03-06 via Nuitee
B
Benjamin couple au
10
2026-03-01 via Nuitee
K
Kaitlyn couple us
10
2026-03-01 via Nuitee
G
greg couple au
10
Pros:

This place is a little gem! The owners are so nice and helpful. A very homely feel. Comfortable rooms. A great little private onsen to soak in every day after a day in the mountain. Great location in the heart of echoland. It's the 2nd time we've stayed there and will definitely stay again!

Cons:

Nothing

2026-02-27 via Nuitee
S
Stewart couple ca
10
Wonderful , quiet, great location , great staff.
Pros:

Private Onsen was wonderful, no need to worry about traveling to the busy public ones in the area. The owner Takao was very friendly and extremely helpful. Will come back every time I visit Hakuba. Gear room was great, gear would be toasty warm every morning.

Cons:

don't have one negative thing to say. Maybe not the best place for anyone looking for a party spot. It was nice to come back to a quiet building and rest up for the next day of deeeep deep pow. Takao will also suggest which mountain will be riding the best if you ask him.

2026-02-25 via Nuitee
J
Jacquie extended_group au
10
2026-02-13 via Nuitee
T
Tim extended_group au
10
2026-02-11 via Nuitee
A
Annette couple au
10
2026-02-09 via Nuitee
S
Sam couple ca
10
Perfect stay in Hakuba with the best hosts
Pros:

Takao and his wife were amazing. They made our stay very comfortable and provided all the info we needed on the area. They went out of their way to help us.

Cons:

Nothing

2026-02-09 via Nuitee
P
Pernilla couple au
10
Pros:

My partner and I had a great stay here. Excellent location, the friendliest hosts, spacious rooms and the onsen was a lovely touch. Would highly recommend!

2026-02-09 via Nuitee
W
Wei Jie couple sg
10
Pros:

The hotel location is very conveniently situated in Echoland which is near Ski Rental shops and many restaurants. The bus stop for the free resort shuttle is also just a 1 minute walk right outside the hotel. Hotel was clean, cosy and the free daily private onsen was perfect after a day on the slopes. There is a storage area in the basement with lockers for your equipment and coin laundry/dryer with detergent provided.

Lastly, Takao-San and his wife are incredibly warm and friendly people that made this one of our best stays in Japan. Takao-San drove us to and from the JR station and helped us with our bulky baggage and skis. You can tell from his energy that he is really passionate about providing good service for his guests. We were especially heartened on the last day when his wife even came out of the property to bid us farewell and send us off! True hospitality like this really made this establishment stand out.

Highly recommended!

Cons:

It was perfect! Except the price was a bit on the high side probably due to weekend booking during ski season and we booked at the last minute. I'm sure there are better deals if you book earlier.

2026-02-08 via Nuitee
J
Janine family_with_children au
10
Excellent customer service from the hosts, central location, nice and walm.
Pros:

The hosts of Hotel Soyokaze are so friendly and caring about the guests. I would stay again for them alone! The hotel is right in the centre of Echoland in Hakuba Valley, a minute from the free shuttle bus to various skiing options, the ski hire places, and restaurants. We did not have a car so this place being so central was great for us. We were in a triple room which was an excellent size for our family. We chose to pay for breakfast most days, and it was very good. Would definitely recommend this place.

2026-01-31 via Nuitee
P
Peter extended_group au
10
First rate. I highly recommend Hotel Soyokaze.
Pros:

The proprietors of the establishment went out of their way to make us feel special, from the first moment to the last. Their breakfast was varied, well priced and delicious. The onsen was beautiful. The room was spacious enough for 3 people. And above all of that was the location. You couldn't get a more convenient location for ski rental, shuttle buses, restaurants and bars.

2026-01-28 via Nuitee
G
grace family_with_children au
10
Everything was just great, so friendly and helpful highly recommend
Pros:

Such beautiful family owned hotel, excellent service and so kind and helpful

Cons:

Breakfast was awesome, and so friendly always wanting to help, definitely stay here again

2026-01-25 via Nuitee
L
Lieke couple ch
10
Pros:

Séjour absolument parfait à l’hôtel Soyokaze ! L’accueil est chaleureux et le personnel toujours prêt à aider, avec le sourire. Les chambres sont propres, confortables et très bien entretenues. L’ambiance est calme et reposante, idéale après une journée de ski!

2026-01-21 via Nuitee