Family hotel The Castle

Hotels
9 (56 reviews)
Vasil Levski 21 , Shumen , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and cozy rooms
Great restaurant

Categories

Cleanliness
9.14
The hotel is described as clean and well-kept, indicating a positive sentiment towards cleanliness.
Service
9.11
Staff is described as very friendly, suggesting high service quality.
Location
9.15
The hotel is in a good location, close to the pedestrian zone and on a quiet street.
Room Quality
9.1
The review mentions the hotel is well-equipped and cozy, reflecting positive room quality.
Amenities
9.13
Amenities include a cozy restaurant with good cuisine, indicating satisfaction.
Value for Money
8.09
While the description doesn't explicitly state value for money, there is an implied quality that might justify a slightly lower rating.
Food and Beverage
9.14
The restaurant is highlighted for its good cuisine, indicating strong food and beverage options.
Overall Experience
9.11
The overall impression is very positive, suggesting a high overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:30

Property Description

Luxurious Accommodations
The Family hotel The Castle, nestled on a serene street in Shumen, offers elegantly designed air-conditioned rooms with private bathrooms and minibars. Room service ensures a comfortable stay for all guests.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of Bulgarian specialties and international dishes. The garden terrace provides a charming setting for a memorable dining experience.

Convenient Location
Explore the nearby attractions such as the Monument to 1300 Years of Bulgaria and easily access the central bus station within a short walk. With free parking and internet access, the hotel ensures a hassle-free stay for travelers.

Book your stay at Family hotel The Castle now for a perfect blend of comfort, convenience, and culinary delights.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 56 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
Maria • couple • bg
10
2026-03-05 • via Nuitee
S
sedat • family_with_children • tr
10
Pros:

Şehir merkezinde personel çok ilgili tavsiye ediyorum

2026-02-23 • via Nuitee
Галина • couple • bg
9
2026-01-26 • via Nuitee
R
Ratchev • couple • bg
9
Hotel ist empfehlenswert.
Pros:

Hotel mit guter Stadtlage - am Fußgängerzone, in ruhiger Straße. Kleines gemütliches Hotel, sauber und gut ausgestattet. Personal sehr freundlich. Hotel mit gemütlichem Restaurant mit guter Küche.

2025-11-18 • via Nuitee
N
Nikolay • solo_traveller • bg
10
2025-11-12 • via Nuitee
G
Gyukay burak • family_with_children • gb
10
2025-10-15 • via Nuitee
Елена • couple • bg
10
2025-10-12 • via Nuitee
B
Blagoy • solo_traveller • bg
8
2025-10-01 • via Nuitee
Мирямова • family_with_children • bg
8
2025-08-30 • via Nuitee
Огнян • family_with_children • bg
10
2025-08-19 • via Nuitee
H
Helga • couple • ro
10
2025-08-17 • via Nuitee
C
Comanescu • solo_traveller • ro
9
2025-07-20 • via Nuitee
M
Marinela • family_with_children • bg
9
Pros:

Изключително любезен персонал!Чисто и приятно!Ресторанта е супер,храната вкусна!С удоволствие ще го посетя ,ако съм пак в Шумен!Благодаря!

2025-07-01 • via Nuitee
C
Cihat • solo traveller • tr
7
Good
2025-05-21 • via Nuitee
E
Emre • review category business travellers • tr
5
Passable
2025-04-07 • via Nuitee
A
Antoaneta • family with young children • bg
10
Exceptional
2025-02-24 • via Nuitee
S
Simona • family with young children • bg
10
Exceptional
2024-10-14 • via Nuitee
R
Roaming • family with young children • cy
9
Superb
2024-08-31 • via Nuitee
A
Antoniya • family with young children • bg
7
Good
Pros:

It is a decent family hotel with good restaurant. It was obvious the facilities have seen a lot and are (over)due for some renovation but for its money it was ok. We spent only 1night so did not need much. Staff was kind and helpful, food at restaurant was good although the establishment was full and had to wait a little too much. Overall no bad surprises, so we can consider it good choice for the price.

Cons:

There was outlet only on one wall of the room so we had to had turns to charge our phones or disconnect the mini bar. Mini bar was empty by the way, no water even which would have been appreciated even if for an additional price after a long journey.

2024-08-25 • via Nuitee
B
Boris • solo traveller • bg
10
Exceptional
2024-08-21 • via Nuitee