Family hotel The Castle

Hotels
9 (64 reviews)
Vasil Levski 21 , Shumen , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and cozy rooms
Great restaurant

Categories

Cleanliness
9.14
The hotel is described as clean and well-kept, indicating a positive sentiment towards cleanliness.
Service
9.11
Staff is described as very friendly, suggesting high service quality.
Location
9.15
The hotel is in a good location, close to the pedestrian zone and on a quiet street.
Room Quality
9.1
The review mentions the hotel is well-equipped and cozy, reflecting positive room quality.
Amenities
9.13
Amenities include a cozy restaurant with good cuisine, indicating satisfaction.
Value for Money
8.09
While the description doesn't explicitly state value for money, there is an implied quality that might justify a slightly lower rating.
Food and Beverage
9.14
The restaurant is highlighted for its good cuisine, indicating strong food and beverage options.
Overall Experience
9.11
The overall impression is very positive, suggesting a high overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:30

Property Description

Luxurious Accommodations
The Family hotel The Castle, nestled on a serene street in Shumen, offers elegantly designed air-conditioned rooms with private bathrooms and minibars. Room service ensures a comfortable stay for all guests.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of Bulgarian specialties and international dishes. The garden terrace provides a charming setting for a memorable dining experience.

Convenient Location
Explore the nearby attractions such as the Monument to 1300 Years of Bulgaria and easily access the central bus station within a short walk. With free parking and internet access, the hotel ensures a hassle-free stay for travelers.

Book your stay at Family hotel The Castle now for a perfect blend of comfort, convenience, and culinary delights.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for BGN 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 64 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
R
Rositsa • solo_traveller • bg
10
Уютно, спокойно и близо до центъра
Pros:

Персоналът е чудесен! Дамата, която ме посрещна, а после обслужи и в ресторанта, е страхотна! Вкусна и прясна храна. Приятна и удобна стая с просторна баня. Хареса ми, че е чисто, а обзавеждането е много романтично. Има страхотна градина, идеална за кафе, обяд или вечеря. Надявам се следващия път времето да позволява да седна там.

2026-05-09 • via Nuitee
K
Katina Lyutova • solo_traveller • bg
10
Pros:

Отношение,чистота

2026-05-01 • via Nuitee
N
Nadezhda • solo_traveller • bg
10
Перфектен престой! Очаквам отново скоро да се върна при вас!
Pros:

Прекрасен бутиков хотел, намиращ се на няколко минути пеша от центъра на Шумен. Изключително чист, отлично обслужване от страна на персонала, който беше мил и отзивчив, и с приятен ресторант за хранене.

Cons:

Нищо, всичко беше чудесно!

2026-04-25 • via Nuitee
O
Oscar • couple • es
9
Estancia muy cómoda. Descansamos muy bien.
Pros:

Habitación grande y espaciosa. Personal muy amable.

Cons:

Desayuno correcto. Me hubiera gustado tener opción de zumo o dulces.

2026-04-03 • via Nuitee
Ивелина • family_with_children • bg
7
2026-03-28 • via Nuitee
A
Alexander • solo_traveller • bg
10
Pros:

Great place to stay!!

2026-03-25 • via Nuitee
E
Emil Borislavov • family_with_children • tr
9
2026-03-23 • via Nuitee
Костева • family_with_children • bg
10
Pros:

Местоположението е много добро! Чисто и уютно! Персоналът е много дружелюбен.

2026-03-15 • via Nuitee
M
Maria • couple • bg
10
2026-03-05 • via Nuitee
S
sedat • family_with_children • tr
10
Pros:

Şehir merkezinde personel çok ilgili tavsiye ediyorum

2026-02-23 • via Nuitee
Галина • couple • bg
9
2026-01-26 • via Nuitee
R
Ratchev • couple • bg
9
Hotel ist empfehlenswert.
Pros:

Hotel mit guter Stadtlage - am Fußgängerzone, in ruhiger Straße. Kleines gemütliches Hotel, sauber und gut ausgestattet. Personal sehr freundlich. Hotel mit gemütlichem Restaurant mit guter Küche.

2025-11-18 • via Nuitee
N
Nikolay • solo_traveller • bg
10
2025-11-12 • via Nuitee
G
Gyukay burak • family_with_children • gb
10
2025-10-15 • via Nuitee
Елена • couple • bg
10
2025-10-12 • via Nuitee
B
Blagoy • solo_traveller • bg
8
2025-10-01 • via Nuitee
Мирямова • family_with_children • bg
8
2025-08-30 • via Nuitee
Огнян • family_with_children • bg
10
2025-08-19 • via Nuitee
H
Helga • couple • ro
10
2025-08-17 • via Nuitee
C
Comanescu • solo_traveller • ro
9
2025-07-20 • via Nuitee