Centric Hotel

Hotels
7.7 (64 reviews)
KG 213 Street , Kigali , rw

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Great breakfast
Cons:
Generator noise nearby
Double charging issue
Delayed meals

Categories

Cleanliness
6.78
Nearby generator noise mentioned, affecting the overall experience.
Service
8.25
The staff were helpful and attentive to client needs.
Location
8.29
Good location in the CBD, convenient for getting around.
Room Quality
7.24
Rooms were okay but a bit old, suitable for short stays.
Amenities
7.77
Pool was good but not used; breakfast options were appreciated.
Value for Money
7.73
The value aligns with short stay requirements, but there were issues with double charging.
Food and Beverage
8.28
Breakfast was amazing, and dinner was worth the wait despite the delays.
Overall Experience
7.25
A reasonably good experience but with some notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:44

Property Description

Convenient Location
Centric Hotel, located just 3.6 km from Kigali Convention Centre, offers a range of amenities for a comfortable stay in Kigali. Guests can enjoy a shared lounge, free private parking, and a restaurant on-site.

Modern Comforts
Each room at Centric Hotel is thoughtfully equipped with a desk, flat-screen TV, and free WiFi. Some rooms even feature a kitchen with a fridge for added convenience. The hotel also provides room service, ensuring a pleasant stay for all guests.

Business and Leisure
Whether you're visiting for business or leisure, Centric Hotel has you covered. Take advantage of the 24-hour front desk, airport transfers, and business facilities such as fax and photocopying. Don't forget to start your day right with a delicious continental or Full English/Irish breakfast.

Book your stay at Centric Hotel now and experience comfort and convenience in Kigali.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 64 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.29
Room Quality: 7.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 7.25
A
Anna couple ug
7
My stay was great. I’d recommend this hotel for a short stay in Kigali
Pros:

My stay here was okay. The hotel served the purpose it was booked for, staying for a short while and leaving. The place is in the middle of the city so that’s a big win, the staff are also nice though English isn’t the first language in Rwanda, but they really tried their best. The room was okay, it’s a bit old but okay for a short stay. We didn’t get to use the pool but it was also good. The breakfast served was amazing too. Our dinner order took a while but it was worth the wait, the food was delicious. The airport pickup was also prompt and so convenient.

Cons:

On leaving, the shuttle driver was late but the receptionist got us a free cab to compensate

2026-01-21 via Nuitee
A
Anderson couple ec
10
2026-01-19 via Nuitee
S
Sankara solo_traveller be
6
Pros:

Son emplacement, la piscine, la vue sur la ville

Cons:

-problème de ventilation des douches

2026-01-15 via Nuitee
E
Edith solo_traveller gb
9
Pros:

The staff were really helpful.

Cons:

Nothing

2026-01-09 via Nuitee
M
Masra Tamadoum couple td
9
2026-01-09 via Nuitee
D
Dennis solo_traveller ke
5
2025-11-16 via Nuitee
M
Masra couple td
9
Pros:

Attention to clients needs, security and cleanliness

Cons:

Nearby generator noise

2025-11-13 via Nuitee
C
Cheneba Akonwie couple cm
8
2025-11-02 via Nuitee
T
Tayo solo_traveller ng
8
2025-10-19 via Nuitee
C
Charles solo_traveller gb
2
HORRIBLE
Pros:

I WAS CHARGED TWICE BY THIS HOTEL. I BOOKED AN ACCOMODATION AND PAID THROUGH MY BANK ACCOUNT. WHEN MY GUEST ARRIVED SHE ALSO PAID. I AM REQUESTING FOR A REFUND BUT THEY ARE NOT SAYINHG ANY THING

Cons:

NOT BEING HONEST WITH THEIR CUSTOMERS

2025-10-18 via Nuitee
E
ekundayo couple us
8
2025-10-15 via Nuitee
M
McComish extended_group zw
6
Will come back again.
Pros:

Breakfast could be better and please let the residents know that there is an outside terrace to sit and have your breakfast.

Cons:

The meals took long.And construction was going on.

2025-10-13 via Nuitee
S
Smith extended_group zw
8
2025-10-08 via Nuitee
O
O. solo_traveller ro
8
2025-08-13 via Nuitee
C
Cyril couple us
9
2025-08-09 via Nuitee
M
Mohammed Sani Tahir solo_traveller ng
7
Pros:

Friendly staff and good services

Cons:

Their transportation system

2025-08-08 via Nuitee
A
Ashabahebwa solo_traveller ug
7
My stay and experience at the hotel was good enough, for the purpose of my visit to Rwanda.
Pros:

Location was good, in CBD. Breakfast was also quite okay. My room had a beautiful view of the neighborhood.

Cons:

Dinner options seemed limited.
Multiple wifi passwords required at different parts of the hotel.

2025-08-06 via Nuitee
M
Mohammed Sani Tahir solo_traveller ng
7
Pros:

Good location to the city and business areas

Cons:

Their transport system

2025-08-04 via Nuitee
K
Kola review category business travellers ng
9
Nice
Pros:

Nice breakfast and courteous staff.

Cons:

The hotel pictures weren't good enough online. I had reservations until I saw the rooms. Looks better than the pictures

2025-05-15 via Nuitee
D
Daniel review category business travellers ug
8
I absolutely enjoyed my stay there
Pros:

The staff were very hospitable and the location was so convenient in accessing the city center

Cons:

All was okay

2025-03-24 via Nuitee