InterContinental Sydney by IHG

Hotels
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InterContinental Hotels & Resorts
8.9 (3529 reviews)
Corner of Phillip and Bridge Streets , Sydney , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Service failures related to lifts

Categories

Cleanliness
7.79
Issues with cleanliness mentioned (cockroaches in bathroom), lower score.
Service
9.76
Overall service was highlighted positively, especially for breakfast and staff attentiveness.
Location
9.3
Multiple reviews praised the hotel location as excellent and convenient.
Room Quality
8.75
Spacious room mentioned; no negative feedback on quality.
Amenities
8.78
Gym and breakfast were appreciated.
Value for Money
8.74
No specific sentiment found; considered standard quality for this hotel tier.
Food and Beverage
9.29
Breakfast received high praise for variety and quality.
Overall Experience
8.76
General sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious 5-Star Experience
Situated in a historic 19th-Century building, the InterContinental Hotel offers a premium stay near Sydney's iconic landmarks. The rooms boast breathtaking views of the city or harbour, equipped with modern amenities for a comfortable stay.

Prime Location
Conveniently located near Circular Quay and The Rocks, guests have easy access to Sydney's top attractions. The nearby Botanic Gardens and Circular Quay Ferries provide opportunities for exploration and adventure.

Elevated Luxury
Following a $120 million refurbishment in 2022, the InterContinental Sydney promises a new era of luxury. With upgraded guest rooms and public spaces, indulge in sophistication and style during your stay.

Experience unparalleled luxury and convenience at InterContinental Sydney. Book now for an unforgettable stay!

Important information:

InterContinental Sydney is a 5-star luxury hotel refurbished in 2022 and located near Circular Quay.

Please note only registered guests are allowed in the guestrooms and extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges.

There is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Parking can be accessed via 16 Philip Street, Sydney NSW 2000. Please note Rates are subject to change by Enacon parking and parking height restrictions apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 89 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 3529 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 8.76
T
TONI • couple • au
8
2026-04-11 • via Nuitee
L
Lorraine • couple • au
10
2026-04-11 • via Nuitee
S
Shannon • family_with_children • au
9
Pros:

Perfect location and the beds & block out curtains made for an amazing sleep.

2026-04-10 • via Nuitee
A
Anusha • family_with_children • au
10
Pros:

We had a fabulous time and are already looking forward to our next stay at IHG. Wonderful staff and beautiful hotel

2026-04-10 • via Nuitee
J
Janelle • couple • au
10
Love the overall vibe of the hotel especially Aster…magnificent views!
Pros:

More than a comfortable, convenient base for all that we wanted to do whilst in Sydney.

Cons:

It was a shame about the weather but that can’t be helped.

2026-04-10 • via Nuitee
C
Chris • couple • au
9
2026-04-10 • via Nuitee
V
Vanessa • family_with_children • au
10
Lovely hotel
Pros:

Everything was lovely. The staff, service, facilities, location and breakfast were all great.

Cons:

There was nothing about the hotel or service that I didn't like.

2026-04-10 • via Nuitee
R
Randall • couple • us
10
2026-04-09 • via Nuitee
C
Caruso Costa • family_with_children • au
10
Excellent service, will definitely return
Pros:

Stayed here on a number of occasions and it is the best position if you want to be near circular Quay.

Cons:

I booked city views, and I should have booked Harbour views, but the price increase was just too much.

2026-04-09 • via Nuitee
E
Ernest • solo_traveller • us
10
2026-04-09 • via Nuitee
A
Amanda • family_with_children • au
9
Pros:

The room service was great

Cons:

The location up hill

2026-04-09 • via Nuitee
S
Steffen • family_with_children • de
10
2026-04-09 • via Nuitee
P
Pamela • family_with_children • au
9
2026-04-09 • via Nuitee
A
Antje • family_with_children • de
10
2026-04-08 • via Nuitee
D
Deborah • extended_group • au
10
2026-04-08 • via Nuitee
S
Sioux • couple • au
9
2026-04-07 • via Nuitee
D
Domenico • couple • au
8
Pros:

Location

Cons:

Had to ask twice on Saturday to have room cleaned. Wasn’t actioned until 5pm. Very poor for a 5 star.

2026-04-07 • via Nuitee
S
Steven • couple • au
10
excellent
Pros:

location was excellent

Cons:

bathroom was small
service at aster bar was poor

2026-04-07 • via Nuitee
D
Deborah • family_with_children • au
10
2026-04-07 • via Nuitee
N
Nathan • family_with_children • au
7
Great location and beautiful views, though breakfast was a bit disappointing.
Pros:

Loved the views from the rooftop bar, and the location was excellent.

Cons:

I didn’t like having to wait in line for breakfast on both mornings. The indoor pool was a little small, and the room felt somewhat stuffy.

2026-04-07 • via Nuitee