InterContinental Sydney by IHG

Hotels
InterContinental Hotels & Resorts
8.9 (3756 reviews)
Corner of Phillip and Bridge Streets , Sydney , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Cleanliness issues
Service failures related to lifts

Categories

Cleanliness
7.79
Issues with cleanliness mentioned (cockroaches in bathroom), lower score.
Service
9.76
Overall service was highlighted positively, especially for breakfast and staff attentiveness.
Location
9.3
Multiple reviews praised the hotel location as excellent and convenient.
Room Quality
8.75
Spacious room mentioned; no negative feedback on quality.
Amenities
8.78
Gym and breakfast were appreciated.
Value for Money
8.74
No specific sentiment found; considered standard quality for this hotel tier.
Food and Beverage
9.29
Breakfast received high praise for variety and quality.
Overall Experience
8.76
General sentiment is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious 5-Star Experience
Situated in a historic 19th-Century building, the InterContinental Hotel offers a premium stay near Sydney's iconic landmarks. The rooms boast breathtaking views of the city or harbour, equipped with modern amenities for a comfortable stay.

Prime Location
Conveniently located near Circular Quay and The Rocks, guests have easy access to Sydney's top attractions. The nearby Botanic Gardens and Circular Quay Ferries provide opportunities for exploration and adventure.

Elevated Luxury
Following a $120 million refurbishment in 2022, the InterContinental Sydney promises a new era of luxury. With upgraded guest rooms and public spaces, indulge in sophistication and style during your stay.

Experience unparalleled luxury and convenience at InterContinental Sydney. Book now for an unforgettable stay!

Important information:

InterContinental Sydney is a 5-star luxury hotel refurbished in 2022 and located near Circular Quay.

Please note only registered guests are allowed in the guestrooms and extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges.

There is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Parking can be accessed via 16 Philip Street, Sydney NSW 2000. Please note Rates are subject to change by Enacon parking and parking height restrictions apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 89 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 3756 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 8.76
T
Tracy couple au
9
2026-06-13 via Nuitee
B
Bohuslav couple au
10
2026-06-13 via Nuitee
T
Toni couple au
10
2026-06-13 via Nuitee
H
Hannora family_with_children au
10
The smiles never left our faces from the valet park to the check out.
Pros:

Could not fault our experience - from the check in to the kids gifts to the general vibe it was awesome and easy.

Cons:

Nothing.

2026-06-12 via Nuitee
A
Amrital Chaudhuri family_with_children in
9
2026-06-12 via Nuitee
E
Emma couple au
8
Pros:

We loved our visit to this hotel however I think the prices were higher than normal due to the vivid light shows

2026-06-12 via Nuitee
J
Julie family_with_children au
10
Amazing room, facilities and view
Pros:

Centrally located seamless valet and check in amazing views. We were there for a 50th and the birthday boy was gifted a bottle of Prosecco

2026-06-12 via Nuitee
M
Morgan family_with_children au
9
2026-06-11 via Nuitee
E
Erin family_with_children au
10
2026-06-11 via Nuitee
K
Kira couple au
8
A great experience in downtown Sydney
Pros:

Incredible location within walking distance to some of Sydney's best attractions. Rooms are spacious and well appointed with lots of room for luggage. Beds are very comfortable and you can request additional pillows if required. Strong Wifi and friendly staff.

Cons:

Management should have been better prepared for an increased capacity over a long weekend and with Vivid. Staff gave their best efforts but the breakfast dining experience was slow with long wait times. The pool is somewhat small for a hotel of this size and was always busy.

2026-06-10 via Nuitee
C
Crawford family_with_children au
8
Brilliant location, lovely hotel
Pros:

Brilliant location, lovely hotel

2026-06-10 via Nuitee
J
Jacquelin solo_traveller au
10
2026-06-10 via Nuitee
B
Ben couple au
10
Was great
Pros:

Was great location and room

2026-06-09 via Nuitee
M
Michelle solo_traveller au
9
Beautiful hotel, great views, great location and modern facilities.
Pros:

Location and modern luxury.

Cons:

Ordered a drink at an almost empty foyer bar. After about half an hour and chasing it up, the young man bought over the beer can and empty glass. Don’t mind that he didn’t poor the beer, just wondered why he didn’t just plop it in front of us half an hour earlier?

2026-06-09 via Nuitee
B
Boyoung family_with_children au
8
2026-06-09 via Nuitee
L
Liliana couple au
10
2026-06-09 via Nuitee
R
Russell couple au
10
2026-06-09 via Nuitee
E
Elisabeth family_with_children nl
10
Fantastische locatie!
Pros:

Locatie, personeel, kamer en ontbijt

Cons:

Niets

2026-06-08 via Nuitee
I
Ida couple dk
10
2026-06-08 via Nuitee
T
Thalia family_with_children au
10
Beautiful stay, very cozy room and wonderful service. Will definitely come back
Pros:

Love everything about it
Location, room & service

2026-06-08 via Nuitee