Hotel Laagna

Hotels
7.8 (36 reviews)
Laagna, Ida-Virumaa , Laagna , ee

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location for relaxation
Friendly host and good breakfast
Cons:
Service issues and poor cleanliness
Rooms in need of renovation

Categories

Cleanliness
5.91
The hotel had water supply issues and an unpleasant smell, indicating poor cleanliness.
Service
7.38
Service was unprofessional as the hotel representative insulted a guest, which is unacceptable.
Location
8.92
The location is praised for being serene, peaceful, and conducive to relaxation.
Room Quality
6.37
Rooms were noted as old and in need of renovation, though the establishment used to be top-rated.
Amenities
8.4
Amenities were not mentioned but standard for a hotel of this rating.
Value for Money
7.86
Value may be questioned given the reported issues, but some guests still found it decent.
Food and Beverage
8.91
Breakfast received positive mentions, contributing to a favorable sentiment.
Overall Experience
8.68
Despite significant issues, some guests appreciated the stay due to specific positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 08:57

Property Description

Beachfront Accommodation:
Enjoy the convenience of beachfront accommodation at Hotel Laagna, perfect for a relaxing getaway by the sea.

Facilities for Relaxation:
Indulge in the sauna, hot tub, and private beach area for a truly rejuvenating experience during your stay.

Recreational Activities:
From table tennis to hiking and skiing, there are plenty of activities to keep you entertained throughout your visit.

Book now to experience a perfect blend of relaxation and adventure at Hotel Laagna!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for € 18 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 36 reviews
Cleanliness: 5.91
Service: 7.38
Location: 8.92
Room Quality: 6.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.68
G
Guido • solo_traveller • ee
1
Cons:

Ma ei saanud bookingust tellitud ööbimist, sest hotell on suletud

2026-02-26 • via Nuitee
V
Van Hove • solo_traveller • se
10
2025-10-23 • via Nuitee
A
AVE • couple • ee
4
Ei jäänud ööbima
2025-10-21 • via Nuitee
M
Marina • couple • ee
7
2025-10-18 • via Nuitee
A
Aldin • couple • ee
1
2025-10-13 • via Nuitee
P
Petra • extended_group • ch
8
Sehr schön gelege, sehr freundliches engagiertes Personal
Pros:

Da Grenze geschlossen ist, keine russischen Kunde seit Corona mehr. Der Chef hat sich sehr grosse Mühe gegeben.

Cons:

Etwas kühl.

2025-10-09 • via Nuitee
A
Aleksei • family_with_children • ee
10
Pros:

Приехали с сыном порыбачить в Нарве. Хотели найти спокойное и уединённое место. И нашли. Гостеприимный и отзывчивый, а главное позитивный хозяин. Дружелюбная кошка, вкусный завтрак. А главное - тишина и покой. Всё что нужно, чтобы отдохнуть от городской суеты.

2025-09-28 • via Nuitee
A
avel • solo_traveller • ee
1
Kunagi võis see hotell olla tipp aga nüüd see on maha käinud.
Pros:

Kuigi lahter on meeldimise kohta, siis kirjutan siis ka eestikeelse hinnangu, asutus ikkagi asub Eestis.

Kohale jõudes avastasin, kohapeal öeldu kohaselt, et hotellis on olnud veeprobleeme ja see on sisuliselt suletud. Mulle öeldi, et olen ainus külaline. Sees ili ka väga ebameeldiv lõhn. Olukorda arvestades küsisin viisakalt oma peatumise tühistamise kohta. Abi pakkumise asemel hakkas hotelli esindaja (mees) mind vene keeles solvama ja karjuma, nimetades mind idioodiks. Tundsin end ohustatuna ja hakkasin olukorda videole salvestama. Salvestis näitab selgelt, kuidas ta mind vene keeles solvas ja kuidas ta järsku oma käitumist muutis ning viisakaks muutus, kui märkas, et ma filmin. See olukord oli äärmiselt ebaprofessionaalne ja vastuvõetamatu. Külalist tuleks tõsiste probleemide korral eelnevalt teavitada ja mingil juhul ei tohiks võõrustaja klienti solvata ega ähvardada. Palun mõelge ka sellele, kui palju hirmutavam ja ohtlikum see olukord oleks võinud olla, kui külaline oleks naine või laps. Ma saan aru, et võõrustaja väidab nüüd, et ma ei ööbinud hotellis. Tehnilises mõttes on see tõsi – aga ma jõudsin siiski majutusasutusse. Tingimuste ja võõrustaja käitumise tõttu ei tundnud ma end seal turvaliselt ja otsustasin seetõttu lahkuda. Võtsin tugiteenusega ühendust juba samal päeval, kui intsident juhtus, kuid pean vajalikuks esitada see videotõend.

https://drive.google.com/file/d/1DvZtz-bEB5-hpMFwUm9x-kgrlmjkXJaE/view?usp=sharing

Cons:

When I arrived at the property, I discovered, been told on site, that it had suffered some water supply issues and was essentially closed. I was told that I was the only guest, and there was also a very unpleasant smell inside. Given the situation, I politely asked about canceling my stay. Instead of offering help, the hotel representative (a man) began insulting me and shouting in Russian, calling me an idiot. I felt threatened and therefore started recording the situation on video. The recording shows clearly how he insulted me in Russian, and how he suddenly changed his behavior and became polite once he noticed I was filming, as mentioned for my protection..
This situation was extremely unprofessional and unacceptable. A guest should be informed in advance if there are serious issues, and under no circumstances should a host insult or threaten a customer. Please also consider how much more frightening and dangerous this situation could have been if the guest had been a woman or a child instead of me.
I understand that the host now claims I did not stay at the hotel. Technically, this is true — however, I did arrive at the property. Because of the conditions and the host’s behavior, I did not feel safe there and therefore decided to leave.
I contacted support already on the same day the incident happened, but I feel it is necessary to provide this video evidence.
https://drive.google.com/file/d/1DvZtz-bEB5-hpMFwUm9x-kgrlmjkXJaE/view?usp=sharing

2025-09-17 • via Nuitee
L
Luciano • couple • us
10
2025-09-13 • via Nuitee
M
Maja • couple • si
7
2025-09-13 • via Nuitee
T
tapani • solo_traveller • fi
8
Pros:

Luonto.

Cons:

Julkinen liikenne.

2025-09-12 • via Nuitee
R
R • solo_traveller • il
10
2025-09-10 • via Nuitee
N
Natalya • solo_traveller • cy
10
2025-09-10 • via Nuitee
D
Dana • extended_group • de
9
Pros:

Tolle Lage, schöner alter Stil.
Sehr lieber Gastgeber :)

2025-09-07 • via Nuitee
A
Anni • solo_traveller • ee
6
Pros:

Heas asukohas hotell.

Cons:

Hotell vajaks väga mingitki remonti, kõik on vana ja väsinud, nagu oleks aeg 30 aastat seisnud.

2025-08-25 • via Nuitee
I
Igor • solo_traveller • ru
10
2025-08-18 • via Nuitee
I
Ivan • couple • ee
10
2025-08-17 • via Nuitee
D
Daniel • couple • ee
8
Pros:

Чисто. Хороший завтрак. Хорошее обслуживание/отношение. Недооценненое место, есть и бани/бассейн которые входят в цену номера.

2025-08-17 • via Nuitee
T
Tuomo • solo_traveller • fi
8
2025-08-17 • via Nuitee
M
Marek • couple • ee
8
2025-08-14 • via Nuitee