The Z Hotel Tottenham Court Road

Hotels
•
Z Hotels
9 (9772 reviews)
52 Poland Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Issues with cleanliness

Categories

Cleanliness
8.71
Several reviews mention the cleanliness positively, but also note issues such as rooms not appearing very clean.
Service
9.68
Consistently praised for friendly and helpful staff.
Location
9.72
Location is frequently highlighted as a major advantage of the hotel.
Room Quality
8.17
Rooms are widely reported as small, with limited amenities.
Amenities
8.7
Limited comments on amenities, but the ones mentioned are generally acceptable.
Value for Money
8.66
Some reviews suggest the value may not be worth the cost due to room size.
Food and Beverage
8.71
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
9.68
Most guests report a positive overall experience despite the room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:16

Property Description

Prime Location in London
Situated just 200 metres from Carnaby Street, The Z Hotel Tottenham Court Road offers a central location for exploring the vibrant city of London.

Modern Amenities
Experience comfort and convenience with air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also provides a continental breakfast and 24-hour concierge services.

Near Top Attractions
With popular landmarks like Piccadilly Circus and Prince Edward Theatre within walking distance, you can easily immerse yourself in the bustling atmosphere of London.

Ready to experience the best of London? Book your stay at The Z Hotel Tottenham Court Road now!

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in.

The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Breakfast is not included in the rate and can be added separately for an additional rate.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 9772 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
R
Roberta • solo_traveller • it
10
Better than we expected
Pros:

We particularly loved the buttons to control the lights and the window shutters. It allowed the room to be as bright or as dark as we wanted to. The pillows were also very comfy, the complimentary room supplies were nice. The staff was also very kind and helpful.

Cons:

Room was a bit small, but we knew this when booking. The pictures are honest and you get what you see. We just wish we had a hook for the jackets on the door rather than above the table.

2026-05-16 • via Nuitee
P
P • solo_traveller • fi
8
Pros:

Sijainti oli täydellinen ja kaikki oli lähellä. Huone oli siisti ja moderni. Tiesin jo etukäteen huoneen olevan tosi pieni, joten se ei haitannut. Henkilökunta oli ystävällistä ja sisäänkirjautuminen onnistui etuajassa.

2026-05-16 • via Nuitee
D
Debra • couple • au
9
Pros:

Great location in Soho.

2026-05-15 • via Nuitee
M
Mike • solo_traveller • gb
9
2026-05-15 • via Nuitee
A
ahmad • solo_traveller • gb
8
2026-05-15 • via Nuitee
C
Cho ming • solo_traveller • tw
8
2026-05-15 • via Nuitee
J
Jill • couple • gb
10
Relaxing, enjoyable
Pros:

The location was central to our visit to London.
All staff were very helpful and friendly.
Breakfast was very nice, with staff being pleasant.

2026-05-14 • via Nuitee
V
vicki • couple • gb
8
Had a lovely holiday and would definately use again
Pros:

It was in the centre of soho and easy to get about from although the rooms are small they are well planned and have everything you need for a short stay

2026-05-14 • via Nuitee
S
Sybren • solo_traveller • nl
6
2026-05-14 • via Nuitee
V
Vanda • solo_traveller • pt
8
2026-05-14 • via Nuitee
A
Alexandre • solo_traveller • fr
7
Endroit très pratique. Le bruit de la rue quasi-inexistant. Le lit est très confortable. Très bon rapport qualité-prix v
Pros:

L’action rapide du personnel envers l’incident touchant à ma réservation.

Cons:

Comment c’est arrivé que ma réservation soit validée pour un autre client, j’ai failli perdre ma chambre. La responsable a heureusement rapidement géré l’incident.

2026-05-14 • via Nuitee
S
Stafford • couple • gb
10
2026-05-14 • via Nuitee
A
andy • family_with_children • gb
10
2026-05-14 • via Nuitee
I
Ivana • solo_traveller • hr
7
Very good for London center
Pros:

The hotel is in the city center, walking distance to all theatres, main attractions and good restaurants.
It's equipped with all the amenities you need.
The shower works perfectly and the provided toiletries are good.
Complimentary coffee is actually really nice an they have different varieties to meet all of the requirements.
The luggage storage and umbrellas to borrow are the highlight of the last day and made my last day in London so much easier.

Cons:

The room I stayed in is really small. The AC is noisy and you can hear the flush tank filling for a long time.
Bed is not comfortable, it is lumpy and extra firm, so if you are a light sleeper it might ruin the overall experience.

2026-05-13 • via Nuitee
T
Toni • solo_traveller • hr
10
Convenient and affordable say in the city centre.
Pros:

Great location, clean room, nice staff.

Cons:

Room size is pretty small (no closet to unpack the clothes) but it is expected for London.

2026-05-13 • via Nuitee
S
Soledad • couple • ar
10
Cozzy tiny bedroom
Pros:

Ubicacion excelente! La habitacion es pequeña pero esta mas que bien para 3 dias conociendo la ciudad

2026-05-13 • via Nuitee
J
jasmin • solo_traveller • ch
4
Komme nicht mehr
Cons:

Ich war 7 Nächte im Hotel, mein Zimmer wurde einmal gereinigt.

2026-05-12 • via Nuitee
P
Pall • family_with_children • is
7
Pros:

Great location, friendly staff and clean room.

Cons:

Very small room, toilet not very private.

2026-05-12 • via Nuitee
A
Alexandra • solo_traveller • us
7
2026-05-11 • via Nuitee
L
Louis • couple • nl
6
Great location and fine for one short stay as room are extremely small.
Pros:

Location.

Cons:

Rooms are really really small

2026-05-11 • via Nuitee