The Z Hotel Tottenham Court Road

Hotels
Z Hotels
9 (9943 reviews)
52 Poland Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Issues with cleanliness

Categories

Cleanliness
8.71
Several reviews mention the cleanliness positively, but also note issues such as rooms not appearing very clean.
Service
9.68
Consistently praised for friendly and helpful staff.
Location
9.72
Location is frequently highlighted as a major advantage of the hotel.
Room Quality
8.17
Rooms are widely reported as small, with limited amenities.
Amenities
8.7
Limited comments on amenities, but the ones mentioned are generally acceptable.
Value for Money
8.66
Some reviews suggest the value may not be worth the cost due to room size.
Food and Beverage
8.71
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
9.68
Most guests report a positive overall experience despite the room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:16

Property Description

Prime Location in London
Situated just 200 metres from Carnaby Street, The Z Hotel Tottenham Court Road offers a central location for exploring the vibrant city of London.

Modern Amenities
Experience comfort and convenience with air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also provides a continental breakfast and 24-hour concierge services.

Near Top Attractions
With popular landmarks like Piccadilly Circus and Prince Edward Theatre within walking distance, you can easily immerse yourself in the bustling atmosphere of London.

Ready to experience the best of London? Book your stay at The Z Hotel Tottenham Court Road now!

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in.

The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Breakfast is not included in the rate and can be added separately for an additional rate.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 9943 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.68
C
Carol couple gb
9
Good value hotel with friendly staff and good facilities.
Pros:

Perfectly placed for theatres, shopping and sightseeing. Room was snug, but had everything you could require for a couple of nights.

Cons:

Nothing

2026-07-03 via Nuitee
V
Victor solo_traveller ch
8
2026-07-03 via Nuitee
E
Ester couple is
8
2026-07-03 via Nuitee
G
Graham Cheadle solo_traveller gb
10
Excellent London location
Pros:

Location is great and hotel is super clean. And we got a room upgrade which was great.

Cons:

Rooms are small but we'll equipped and very clean.

2026-07-02 via Nuitee
F
FIRAT solo_traveller tr
3
bad
Pros:

Location

Cons:

Rooms are so small, windows could not be opened, bed is uncomfortable etc

2026-07-02 via Nuitee
P
Penelope solo_traveller gb
9
would definitely use Z Hotels again. Very good
Pros:

Very clean, helpful staff, great location, good breakfast.

Cons:

room quite small

2026-06-30 via Nuitee
M
Maryann couple au
10
Great spot
Pros:

Cosy room so my partner and I were very close but the location of this hotel is perfect to just walk outside to restaurants and trams/trains. Soho has lots of nightlife and food spots.

Cons:

Slightly small room but we were only there to shower and sleep.

2026-06-30 via Nuitee
K
Kieran solo_traveller gb
10
2026-06-30 via Nuitee
E
English Mon solo_traveller gb
9
Pros:

Very good location in central London, comfy bed, good aircon for hot days, complimentary water ,tea and coffee in the room.

Cons:

Na

2026-06-30 via Nuitee
J
Joshua solo_traveller gb
8
Nice location
Pros:

In the unbearable heatwave, the air conditioning in this hotel was a godsend. The room was small, but had everything you needed such as a nice bathroom, buttons near the bed that control the lights and the blinds. The TV was even high quality.

Cons:

The bed wasn't the comfiest and the cost of the room was a bit much, but considering the location, it's much cheaper than other hotels.

2026-06-29 via Nuitee
J
James solo_traveller gb
6
2026-06-29 via Nuitee
I
Igal couple il
9
Pros:

The room was clean and the location is great

Cons:

The room was very small

2026-06-29 via Nuitee
N
NAB couple gb
9
A Fantastic hotel for a short stay right in the heart of Soho,
Pros:

Rooms are compact but perfectly formed for a short stay,
The Joy of aircon :)
We booked for breakfast which was buffet style with some hot options was excellent
Staff at reception and breakfast fabulous and helpful

2026-06-28 via Nuitee
J
Jacqueline couple gb
3
Lovely place is don’t mind being stuck in a cupboard
Pros:

It was nice & clean & complimentary wine & cheese nice but the room was so small, couldn’t swing a cat, very claustrophobic & for the price WOULDNT recommend.

Cons:

To small

2026-06-28 via Nuitee
אלון solo_traveller il
10
2026-06-28 via Nuitee
P
Pachitanu solo_traveller ro
10
2026-06-28 via Nuitee
R
Raphael Nicolas solo_traveller ch
6
Pros:

Die Lage

Cons:

Fenster konnten nicht geöffnet werden. Frische Luft kam nur über AC

2026-06-27 via Nuitee
S
Sergio Ariel solo_traveller ar
9
Excelente ubicación
Pros:

La ubicación

Cons:

Habitación muy pequeña

2026-06-27 via Nuitee
B
Bak Kuon solo_traveller ca
8
Comfortable and efficient
Pros:

Location

Cons:

Lobby character

2026-06-27 via Nuitee
C
Costanza solo_traveller it
8
Ottima posizione e staff cortese e attento alle esigenze. Soddisfatta
Pros:

Molto centrale, staff cortese. Camera piuttosto piccola ma ben equipaggiata di tutto.

Cons:

Purtroppo gli asciugamani anche se sembravano puliti avevano un odore sgradevole. Lo staff è stato molto gentile e me li hanno cambiati subito ma purtroppo anche gli altri avevano odore poco gradevole

2026-06-27 via Nuitee