Richemont Hotel

Hotels
7.9 (1033 reviews)
Seeburgstrasse 51 , Luzern , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Laundry
Luggage storage
Meeting/banquet facilities
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Limited breakfast options
Some amenities missing

Categories

Cleanliness
7.55
The rooms were clean but some mentioned that the overall atmosphere could be warmer.
Service
8.05
Staff were friendly and helpful, but one review noted rudeness from the management.
Location
8.55
Great location close to public transport and attractions.
Room Quality
7.55
Rooms were comfortable but some lacked amenities like kettles.
Amenities
7.55
Basic amenities were available, but a lack of breakfast options was noted.
Value for Money
7.55
Concerns raised about prices regarding breakfast and some room amenities.
Food and Beverage
8.05
Breakfast options were varied but missed some hot items.
Overall Experience
8.35
Overall, positive feedback with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:35

Property Description

Luxurious Lakefront Location
Experience breathtaking views of Lake Lucerne at the Richemont Hotel, just a stone's throw away from the Verkehrshaus Museum and the Lido. Enjoy complimentary WiFi throughout the property, making it convenient for both leisure and business travelers.

Comfortable Accommodation
Relax in our well-appointed rooms featuring en-suite bathrooms with a hairdryer and flat-screen TVs, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Indulge in culinary delights at our on-site restaurant, open daily until 17:00, with a charming garden terrace. Treat yourself to daily changing set menus and linger over an extended breakfast on weekends and public holidays until 13:00.

Book now to immerse yourself in the beauty and hospitality of Richemont Hotel.

Important information:

Please note that with your hotel reservation confirmation (printed or online on your smartphone), you can travel free of charge by bus from Lucerne train station to Hotel Richemont (line 24 to the Hotel Seeburg stop).

Please note that the reception and the restaurant are only open until 17:00. If you intend to arrive after 17:00, please inform the hotel in advance. You can use the Special Requests box when booking or contact the property. The hotel will send you an e-mail with the access code for the key box at the hotel entrance.

Please note that the elevator is out of service from 5 p.m. until 7 a.m. the following morning. Please use the side entrance on the right-hand side of the building. You can reach the second floor, where your room is located, via the stairs.

Please note that hotel's car park is only accessible between 06:00 and 23:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1033 reviews
Cleanliness: 7.55
Service: 8.05
Location: 8.55
Room Quality: 7.55
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.35
E
Erika • solo_traveller • fr
10
excellent séjour
Pros:

La situation près du lac. Bon accueil, chambres agréables, petit déjeuner copieux et excellent Lucernoise vivant à Paris j'ai trouvé la qualité hôtelière Suisse. Bravo

Cons:

rien à dire

2026-10-30 • via Nuitee
P
Pat25300 • family_with_children • fr
8
Bon emplacement avec parking mais un rapport qualité prix trop élevé
Pros:

Très bon emplacement, parking à disposition un vrai plus, la taille de la chambre bien

Cons:

le check in autonome fut compliqué. Pas d'indication qu'il faut contourner l'établissement pour accéder aux étages après une certaine heure. La taille de la salle de bain trop petite. l'ensemble un peu trop spartiate pour le prix.

2026-10-29 • via Nuitee
O
Olaf • couple • ch
7
Pros:

Ausgesprochen freundliches Personal, Zimmer ohne Schnickschnack, gute Lage.

2026-10-28 • via Nuitee
T
Tor • family_with_children • no
8
2026-10-27 • via Nuitee
J
Joel • family_with_children • lu
6
Oreillers à remplacer, pas adapté avec familles avec poussette. Bel emplacement sinon et propre.
Pros:

Propre, parking avec borne disponible sur place.
Bel emplacement et accès facile au bus gratuit (moins de 10min jusqu’au centre ville).

Cons:

Il s’agit plus d’une chambre étudiant que d’un hotel.
Oreillers horribles, impossible de dormir correctement avec.
L’ascenseur n’est pas fonctionnel à partir de 19:00… avec 2 bébés et pousettes, monter 2 étages via les escaliers est un calvaire.

2026-10-27 • via Nuitee
S
Sebastian • family_with_children • ch
9
2026-10-19 • via Nuitee
Y
yihuan • couple • cn
10
2026-10-10 • via Nuitee
C
Christina • solo_traveller • ch
8
Pros:

Sehr gute Lage schöne Gegend direkt am See Bushaltestelle direkt vor dem hotel, schöne Aussicht aus dem Zimmer. Gratis Fahrkarte für öv, Tiefgaragen Parkplatz gegen Gebühr. Ruhig gelegen und doch sehr nah an Zentrum preis Leistung gut

Cons:

WC sitz war schmutzig, in 2 Handtüchern waren mehrere lange Haare und schwarze Flecken auf einem Handtuch. Lift funktioniert ab 18 Uhr nicht mehr man kommt nur über die Treppen hoch, mit Gepäck etwas mühsam

2026-10-09 • via Nuitee
N
Nadja • family_with_children • ch
7
2026-10-08 • via Nuitee
W
Walter • couple • ca
4
Could have done better elsewhere.
Pros:

Location was accessible and quiet but a ways out of the city center

Cons:

Its really not a hotel, but simply a repurposed student dormitory accomodation. After 7 pm there are no services available on site and you can only access your room through a night entrance and stairwell. The rooms were extremely basic and a bit shabby.

2026-09-19 • via Nuitee
T
Thomas • solo_traveller • de
6
2026-09-19 • via Nuitee
T
Thomas • couple • de
6
2026-09-19 • via Nuitee
S
Sabine • extended_group • de
9
2026-09-18 • via Nuitee
R
Roland • solo_traveller • ch
7
Pros:

Das Personal bei der Reception und beim Frühstück waren sehr freundlich.

Cons:

Der Preis des Frühstücks war zu den angebotenen Speisen zu hoch.

2026-09-18 • via Nuitee
J
Jasmine • solo_traveller • ch
8
2026-09-17 • via Nuitee
J
Jeannie • solo_traveller • ch
7
2026-09-17 • via Nuitee
J
Jörg • couple • de
7
Die Freundlichkeit der Mitarbeiter war herausragend.
Pros:

Das Zimmer war einfach, sehr sauber, die Betten komfortabel.

Cons:

Ein stolzer Preis, aber leider ohne Frühstück. Das mussten wir dazu buchen.

2026-09-16 • via Nuitee
C
Clement • solo_traveller • fr
8
2026-09-16 • via Nuitee
D
Deucalion • solo_traveller • gr
8
2026-09-15 • via Nuitee
H
Himansu Samal • family_with_children • in
7
2026-09-14 • via Nuitee