Richemont Hotel

Hotels
7.9 (1004 reviews)
Seeburgstrasse 51 , Luzern , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Laundry
Luggage storage
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Limited breakfast options
Some amenities missing

Categories

Cleanliness
7.55
The rooms were clean but some mentioned that the overall atmosphere could be warmer.
Service
8.05
Staff were friendly and helpful, but one review noted rudeness from the management.
Location
8.55
Great location close to public transport and attractions.
Room Quality
7.55
Rooms were comfortable but some lacked amenities like kettles.
Amenities
7.55
Basic amenities were available, but a lack of breakfast options was noted.
Value for Money
7.55
Concerns raised about prices regarding breakfast and some room amenities.
Food and Beverage
8.05
Breakfast options were varied but missed some hot items.
Overall Experience
8.35
Overall, positive feedback with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:35

Property Description

Luxurious Lakefront Location
Experience breathtaking views of Lake Lucerne at the Richemont Hotel, just a stone's throw away from the Verkehrshaus Museum and the Lido. Enjoy complimentary WiFi throughout the property, making it convenient for both leisure and business travelers.

Comfortable Accommodation
Relax in our well-appointed rooms featuring en-suite bathrooms with a hairdryer and flat-screen TVs, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Indulge in culinary delights at our on-site restaurant, open daily until 17:00, with a charming garden terrace. Treat yourself to daily changing set menus and linger over an extended breakfast on weekends and public holidays until 13:00.

Book now to immerse yourself in the beauty and hospitality of Richemont Hotel.

Important information:

Please note that with your hotel reservation confirmation (printed or online on your smartphone), you can travel free of charge by bus from Lucerne train station to Hotel Richemont (line 24 to the Hotel Seeburg stop).

Please note that the reception and the restaurant are only open until 17:00. If you intend to arrive after 17:00, please inform the hotel in advance. You can use the Special Requests box when booking or contact the property. The hotel will send you an e-mail with the access code for the key box at the hotel entrance.

Please note that the elevator is out of service from 5 p.m. until 7 a.m. the following morning. Please use the side entrance on the right-hand side of the building. You can reach the second floor, where your room is located, via the stairs.

Please note that hotel's car park is only accessible between 06:00 and 23:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1004 reviews
Cleanliness: 7.55
Service: 8.05
Location: 8.55
Room Quality: 7.55
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.35
D
Dario • solo_traveller • ch
10
2026-07-17 • via Nuitee
A
Allan • couple • cr
9
2026-07-16 • via Nuitee
J
Jean • solo_traveller • us
9
Pros:

Near the lake and family

Cons:

No ac

2026-07-16 • via Nuitee
C
Cordula • extended_group • ch
9
2026-07-14 • via Nuitee
C
charles • family_with_children • nl
9
Gastvrij comfortabel hotel, uitstekend voor op doorreis
Pros:

Goed bereikbaar met auto, goed kunnen parkeren.gratis bus naar centrum. Vriendelijk en behulpzaam personeel.mooi aan meer gelegen.

Cons:

Geen airco in kamer (maar toen wij er zaten was er een hittegolf)

2026-07-10 • via Nuitee
N
Natasa • couple • ch
8
2026-07-08 • via Nuitee
M
Marlen • couple • ch
7
2026-07-06 • via Nuitee
J
JoseLuis • extended_group • pa
7
Cons:

This is more of a school of gastronomy than a hotel. The main door is closed at night, and elevators don't work at night. We ran out of bath soap on a single-night reservation.

2026-07-06 • via Nuitee
C
Chantal • solo_traveller • be
6
Bel hôtel bien situé mais sans confort après 17h!
Cons:

Hôtel restaurant annoncé mais le resto est fermé à 17h. De même, l’ascenseur ne fonctionne plus à partir de 17h. Nous avons vraiment l’impression d’être seuls. Pas de garde de nuit.

2026-07-06 • via Nuitee
M
MingXuan • extended_group • cn
9
住宿舒适
Pros:

房间宽敞整洁舒适、交通便利。

Cons:

房间没电视

2026-07-06 • via Nuitee
O
Odette • extended_group • ch
10
Tt parfait!
Pros:

Accueil, Propreté, confort et qualité du matelas, situation de l’hôtel.

Cons:

——

2026-07-05 • via Nuitee
M
Monika • couple • ch
8
Mit dem Bus fast vor der Hoteltür, schnell in der Stadt
Pros:

Unser Zimmer war gut, das Frühstück ein absolutes Highlight.

2026-07-05 • via Nuitee
B
Brigitte • solo_traveller • ch
8
2026-07-04 • via Nuitee
T
Tommy • family_with_children • no
8
2026-07-03 • via Nuitee
R
Roswitha • solo_traveller • at
8
Pros:

Einfach aber gut , tolle Lage und Sauber für den Preis in Luzern ist es eine Top Adresse.. Wûrde sofort wieder kommen.
Restaurant Frühstück schaut sehr lecker aus. Bushaltestelle vor der Tür!

2026-07-03 • via Nuitee
G
Gabriela • extended_group • uy
9
Estadía increíble!
Pros:

Muy lindo hotel!
Ubicación muy linda, frente al lago, a 15 minutos en transporte público al centro histórico. El hotel te brinda el pase libre tara el transporte público durante los días de estadía. Habitación cómoda y limpia. La chica de recepción habla español muy bien.

Cons:

Nada

2026-07-02 • via Nuitee
M
Mark • solo_traveller • se
7
Ok location, ok hotel
Pros:

Great location, 5 minutes from town, right across the road from a good bar where you can swim and a few minutes away from the lido
The room was very clean, and they even came in and cleaned the room sheet 1 day (even though had not asked for it)

Cons:

Very strange concept of a hotel, it operates mainly as a restaurant and a catering school. The hotel part just seems to be a after thought.
It closes at night, front door gets locked then you have to go around the side and come in through a fire escape and climb the stairs to your room.

The room was incredibly hot at night (was 28 degrees outside) and there was only a small fan.
A c would have been very welcome.

2026-07-02 • via Nuitee
M
Matthias • couple • ch
8
Schöner Kurzurlaub mit Gehnähe zum See
Pros:

Parkplatz, schöne Lage am See, grosszügiges Zimmer

Cons:

Kein TV auf dem Zimmer, Frühstück etwas einseitig

2026-07-01 • via Nuitee
H
HeiM • solo_traveller • de
8
Pros:

Die Lage des Hotels, direkt am See, ist wirklich fantastisch.
Das Zimmer war ohne A.C., allerdings gab es einen recht leistungsfähigen Ventilator. Jedoch wäre eine Klimatisierung ein tolles Upgrade. So Ei Ventilator ist doch recht laut. Obwohl das Hotel an einer Straße liegt, war es nicht sehr laut. So konnten in der Nacht die Fenster geöffnet werden. Die vom nähen See gekühlte Luft ermöglichte einen recht ordentlichen Schlaf in/auf den guten Betten.
Das Frühstück aber ist der "Knaller"! Nach vielen Hotels in Europa und Asien, kann ich sagen: Ganz klar, hier das beste Frühstück ever! Superfreundliches Personal, extrem guter Service, hervorragendes Angebot, höchste Qualität bei all den angebotenen Speisen und Getränke!

Cons:

Zimmer leider ohne A.C.
Bei Temperaturen >35° ist ein Ventilator eventuell nicht die beste Lösung

2026-07-01 • via Nuitee
U
Urs • solo_traveller • ch
9
Super nettes Personal
Pros:

Frühstück mit Spiegelei 🤪

2026-07-01 • via Nuitee