RedDoorz @ Good 101 Quiricada Manila

i dont like the service too verybad

Everything. From staff to the room. The facility didn’t even have a lift and we were on the 4th flr. The room is dirty most esp the CR. They said that room is good for two but the room is only limited to one. U can’t even open a hand carry luggage.

I'll never forget my disastrous 17-night stay at this hotel. From the moment I arrived, things went downhill fast.

The room was tiny, with a bed that creaked and groaned all night. The phone was practically useless, with a connection that was barely audible. After a long day of traveling, I called the front desk to request clean bedding. But they ignored me, forcing me to trek downstairs to ask them in person.

What happened next was astonishing. When I complained about the dirty bedding, the receptionist asked the cleaning staff to change it. But then I overheard the cleaning staff complaining, claiming the hair on the bedding was mine! I was stunned. I had just arrived, and the hair was so short and clearly didn't belong to me.

I tried to upgrade to a bigger room, but they refused, citing a strict policy. It felt like they were looking for ways to say no.

The TV was dead, and the WiFi was slower than slow. But the worst part was the noise coming from the next room.

But the final blow was finding a rat scurrying across my floor. I was horrified. And when I asked to switch rooms, the new room had dirty bedding too - with disgusting stains (semen) on the sheets.

The bathroom leaked, the toilet didn't flush properly, and the staff seemed completely unbothered. Also, the room is so dim, it's hard to read. My husband was appalled when he arrived on the 13th day and we both felt like we were being ignored.

I paid for my stay upfront, so I was stuck in this nightmare for 17 long nights. I hope the hotel takes a hard look at its cleaning, maintenance, and staff training.

No one deserves to go through what I went through. I hope this hotel takes my complaints seriously and makes things right.

The room was too small there was no elevator to the fifth floor

A lot of mosquitos and nor repellant, dark and gloomy room,sticky floor, phone is not working, no elevator

No elevator
AC was not working properly
With cockroaches
No toiletries (out of stock,as per the staff.)
With stained bath towels

Very dirty. Saw a big cockroach in the room. Trash bin was full after previous guests. Linen was stained. Smelly. Loud. Housekeeper cleaned the next room to mine at 3 am.
Unbelievably small shower.

Quite noisy at night. We couldn't sleep. Charge our phones and computer was a problem as there was only one plug working.

They offered me a miniature room with no windows and fungus smell...
Even the idea that they might pull off a "scam" to offset me a different room then I booked...
That's not OK.
They should not need this kind of trickery.
(Picture of small room included in this review)