Hotel Rex

Hotels
7.2 (185 reviews)
Calle Mariano Matamoros 101 No. 101 , Toluca , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality limitations

Categories

Cleanliness
6.2
Several reviews mentioned cleanliness issues, such as towels with holes, stains on sheets, and unpleasant odors.
Service
8.2
The staff was described as friendly and accommodating, providing good reception service.
Location
9.2
The hotel's location is consistently praised for its proximity to central attractions.
Room Quality
5.7
Multiple complaints were made regarding room conditions, such as noise and insufficient facilities.
Amenities
6.7
Some amenities are noted to be lacking, such as no elevator and insufficient outlets in rooms.
Value for Money
7.7
Value is perceived as adequate given the affordable pricing despite various drawbacks.
Food and Beverage
6.2
No food services were specifically mentioned in the reviews, limiting positive feedback.
Overall Experience
7.7
Overall experience was mixed due to location advantages overshadowing several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:18

Property Description

Convenient Location
Hotel Rex is strategically located in the heart of Toluca City-Centre, making it a perfect base for exploring nearby attractions such as Calixtlahuaca Archeological Site and Toluca Volcano.

Comfortable Accommodation
Each room at Hotel Rex is thoughtfully equipped with essential amenities including a desk, flat-screen TV, and a private bathroom. With cozy bed linens and fluffy towels provided, guests are ensured a comfortable stay.

Modern Facilities
Guests can enjoy the convenience of a 24-hour front desk and stay connected with complimentary WiFi throughout the property. Whether you're in town for business or leisure, Hotel Rex offers a convenient and comfortable stay for all travelers.

Ready to experience comfort and convenience in Toluca? Book your stay at Hotel Rex now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 5 years old to 12 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 185 reviews
Cleanliness: 6.2
Service: 8.2
Location: 9.2
Room Quality: 5.7
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 6.2
Overall Experience: 7.7
M
MorFeux23 • solo_traveller • gb
8
2026-03-28 • via Nuitee
F
FRANCISCO • extended_group • mx
10
Pros:

Ubicación

Cons:

Las cams hacen mucho ruido.

2026-03-26 • via Nuitee
M
Muñoz • couple • mx
10
Cómoda y céntrica
Pros:

La ubicación es muy céntrica, caminando muy poco llegas a los lugares importantes.

Cons:

Por lo mismo hay fuerte afluencia vehicular. Pero vale la pena la cercanía.

2026-03-26 • via Nuitee
D
diego joaquin luis • couple • mx
9
Muy buena
Pros:

Es muy confortable el hotel. Muy buen precio. Buenas ubicación. Y sobre todo. Había agua caliente. Me había quedado ahí y muchas veces no hubo agua caliente. Hace como 7 años

Cons:

Que estaba haciendo mucho frío en la ciudad. Le hace falta alguna silla, una mesita y dos buroes

2026-03-25 • via Nuitee
A
Angel • solo_traveller • mx
7
2026-03-23 • via Nuitee
A
Anais Brenda • solo_traveller • mx
8
2026-03-23 • via Nuitee
J
Jonatan • couple • mx
9
2026-03-21 • via Nuitee
R
Rodrigo • solo_traveller • mx
8
2026-03-19 • via Nuitee
L
Luis Miguel Márquez • extended_group • mx
9
2026-03-19 • via Nuitee
O
Oficial • couple • mx
1
Pros:

Nada

Cons:

Que nos cobraron más de lo que la aplicación estipulaba.

2026-03-17 • via Nuitee
V
vera • solo_traveller • mx
8
2026-03-14 • via Nuitee
C
Contreras • couple • mx
7
2026-03-14 • via Nuitee
A
Alberto • extended_group • mx
10
Estancia en Hotel Rex
Pros:

La ubicación

Cons:

El agua caliente se acabó muy pronto

2026-03-13 • via Nuitee
C
Carlos • couple • es
5
Alternativa barata en e Toluca
Pros:

Situación y precio. Tiene parking gratis

Cons:

Deteriorado.. enchufes que no funcionan

2026-03-09 • via Nuitee
R
rugerio • couple • mx
8
Buena
Pros:

Que estaba céntrico, cerca de muchos lugares

Cons:

El internet que se iba y el agua caliente que tardaba para salir

2026-03-07 • via Nuitee
J
JUAN CARLOS • extended_group • hn
10
2026-03-07 • via Nuitee
R
Richard Karl • solo_traveller • mx
6
2026-03-05 • via Nuitee
A
Adrián • couple • mx
7
Pros:

La ubicación es buena
El estacionamiento está a tres calles
Tiene goteras en el lavabo y sanitario
Requiere mantenimiento

Cons:

Definitivamente requiere mantenimiento

2026-03-01 • via Nuitee
D
D • extended_group • mx
9
Cons:

Una fuga de agua

2026-02-28 • via Nuitee
M
Maria Del Carmen • solo_traveller • ca
6
You get what you pay, people very nice and friendly
Pros:

I like the location, very close to the grocery store and the offices that I was visiting

Cons:

There’s is not ascensor, internet slow

2026-02-27 • via Nuitee