HOTEL CRISARI

Hotels
5.4 (1313 reviews)
Via Firenze 61 piano 2 , Naples , it

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Front desk (limited hours)
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Covered parking
Accessible train station shuttle
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Review Highlights

Pros:
Convenient location
Condition of the bathroom
Cons:
Poor cleanliness
Unresponsive service
Inadequate room quality
Lack of heating

Categories

Cleanliness
2.98
Numerous complaints regarding dirty bedding, unclean rooms, and overall poor hygiene.
Service
7.95
Mixed experiences with service, with a significant issue regarding lack of assistance during check-in.
Location
9.49
Conveniently located next to Centrale.
Room Quality
3.94
Rooms were small and lacked heating, leading to discomfort.
Amenities
3.47
Limited amenities, with heating issues and insufficient bedding reported.
Value for Money
4.93
Overall experience does not justify the price given the quality issues.
Food and Beverage
5.98
No food or beverage services mentioned in reviews.
Overall Experience
4.45
Many negative experiences overshadowed the positives, leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:39

Property Description

Prime Location in Naples
HOTEL CRISARI is conveniently situated near major attractions such as Naples Central Train Station and the National Archeological Museum, making it an ideal choice for travelers wanting to explore the city.

Multilingual Staff and Excellent Service
With fluency in German, English, Spanish, and French, our dedicated staff are available 24/7 at the reception to ensure all guests have a comfortable and enjoyable stay.

Convenient Amenities and Services
Offering private parking (extra charge) and a paid airport shuttle service, HOTEL CRISARI goes above and beyond to provide convenience and ease for guests during their visit to Naples.

Ready to experience the best of Naples? Book your stay at HOTEL CRISARI now!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.4
Based on 1313 reviews
Cleanliness: 2.98
Service: 7.95
Location: 9.49
Room Quality: 3.94
Amenities: 3.47
Value for Money: 4.93
Food and Beverage: 5.98
Overall Experience: 4.45
M
Meryem • couple • it
3
2026-02-14 • via Nuitee
P
Patrizia • couple • it
10
Pros:

Posizione perfetta pulita ed accogliente prezzo al top

2026-02-13 • via Nuitee
M
matteo • family_with_children • it
1
Pros:

Niente ...struttura da chiudere

Cons:

Niente che vada ben

2026-02-13 • via Nuitee
I
Ieraci • family_with_children • it
10
Pros:

Questa è la seconda volta che torno all' hotel crisari e devo dire che stavolta c'erano tutti i servizi necessari

2026-02-12 • via Nuitee
M
Monteleone • couple • it
1
Esperienza Pessima
Pros:

Niente, è stata una fregatura.

Cons:

Prendi un Hotel arrivi lì è ti rendi conto che non è un hotel, ma che hai appena buttato i soldi nel cesso

2026-02-11 • via Nuitee
D
De musso • couple • it
6
2026-02-10 • via Nuitee
D
Donayo • couple • it
10
2026-01-28 • via Nuitee
A
Alessandro • couple • it
9
2026-01-27 • via Nuitee
F
FRANCESCO • family_with_children • it
8
Pros:

Posizione

Cons:

Palazzo

2026-01-24 • via Nuitee
A
Alba • family_with_children • it
1
Un’esperienza a dir poco orribile !
Pros:

Niente

Cons:

La struttura non aveva acqua calda . Ci hanno spostato in un altra struttura in cui la stanza era al Quarto piano senza ascensore funzionante. Inoltre le persiane del balcone non aveva le maniglie quindi abbiamo dormito con la persiana aperta durante tutta la notte . Poi il letto era rotto ! Ci piegavamo nel mezzo . Infine pulizia non al top. Un’esperienza a dir poco orribile ! Sia quelli della struttura che Booking inoltre non hanno dato il supporto sperato . Molto molto deludente considerando che sono una cliente molto assidua.

2026-01-21 • via Nuitee
V
Veronica • solo_traveller • it
3
Cons:

Riscaldamento e acqua calda non funzionanti. Il gestore troppo lento a risolvere.

2026-01-21 • via Nuitee
S
Silvana • extended_group • it
5
2026-01-20 • via Nuitee
D
Dalila • extended_group • it
7
2026-01-20 • via Nuitee
D
Darius • extended_group • ro
1
Cons:

Very dirty, the bed was small, they don t have the facilities added on the website

2026-01-20 • via Nuitee
M
Monica • extended_group • it
5
Tranquillo
Cons:

Qualità non paritario al prezzo

2026-01-20 • via Nuitee
R
Romina • couple • it
10
Struttura nuova
Pros:

zona centrale e struttura nuova

2026-01-19 • via Nuitee
M
marco • couple • it
2
Non vedevo l'ora che finisse
Pros:

Niente

Cons:

Camera e bagno lordi si costa 30 euro, ma il servizio me lo devi dare

2026-01-19 • via Nuitee
F
Filomena • couple • it
1
2026-01-19 • via Nuitee
M
Maria • couple • it
3
Da non ripetere
Cons:

C’era puzza di fogna, nel lavandino del bagno stagnava l’acqua e usciva tutto lo sporco dal dai tubi. L’asse del water era rotta. Per il resto la stanza andava bene

2026-01-19 • via Nuitee
V
Vincenzo • solo_traveller • it
6
Pros:

Posizione centrale, relativa economicità, aria condizionata, abbastanza silenzioso.

Cons:

Aggiungerei alla stanza non dico un tavolo/scrivania, ma almeno una o due mensole come posa oggetti.

2026-01-19 • via Nuitee