HOTEL CRISARI

Hotels
5.4 (1366 reviews)
Via Firenze 61 piano 2 , Naples , it

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Front desk (limited hours)
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Covered parking
Accessible train station shuttle
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Review Highlights

Pros:
Convenient location
Condition of the bathroom
Cons:
Poor cleanliness
Unresponsive service
Inadequate room quality
Lack of heating

Categories

Cleanliness
2.98
Numerous complaints regarding dirty bedding, unclean rooms, and overall poor hygiene.
Service
7.95
Mixed experiences with service, with a significant issue regarding lack of assistance during check-in.
Location
9.49
Conveniently located next to Centrale.
Room Quality
3.94
Rooms were small and lacked heating, leading to discomfort.
Amenities
3.47
Limited amenities, with heating issues and insufficient bedding reported.
Value for Money
4.93
Overall experience does not justify the price given the quality issues.
Food and Beverage
5.98
No food or beverage services mentioned in reviews.
Overall Experience
4.45
Many negative experiences overshadowed the positives, leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:39

Property Description

Prime Location in Naples
HOTEL CRISARI is conveniently situated near major attractions such as Naples Central Train Station and the National Archeological Museum, making it an ideal choice for travelers wanting to explore the city.

Multilingual Staff and Excellent Service
With fluency in German, English, Spanish, and French, our dedicated staff are available 24/7 at the reception to ensure all guests have a comfortable and enjoyable stay.

Convenient Amenities and Services
Offering private parking (extra charge) and a paid airport shuttle service, HOTEL CRISARI goes above and beyond to provide convenience and ease for guests during their visit to Naples.

Ready to experience the best of Naples? Book your stay at HOTEL CRISARI now!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.4
Based on 1366 reviews
Cleanliness: 2.98
Service: 7.95
Location: 9.49
Room Quality: 3.94
Amenities: 3.47
Value for Money: 4.93
Food and Beverage: 5.98
Overall Experience: 4.45
J
JEROME • solo_traveller • fr
1
Pros:

Impossible à dire

Cons:

Je n'ai jamais pu joindre la réception située au 2eme étage d'un bâtiment à accès sécurisé. L'interphone ne fonctionnait pas, la réception ne répondait pas au téléphone, ni au messages ou appels whatsapp.
Conclusion j'ai dû trouver un autre hôtel en dernière minute

2026-04-11 • via Nuitee
M
Medina • couple • it
1
Pros:

Niente

2026-04-08 • via Nuitee
M
Monika • couple • pl
2
2026-04-08 • via Nuitee
O
Orefice • couple • it
1
Pros:

Che non sono stati chiari sul cekin a me serviva per le ore 9:00 attimo di dire che il servizio serviva prima non hanno avuto nemmeno la coerenza di rispondermi più al Cell .2 parole..si sono tenuti i soldi e non ho beneficiato del servizio

2026-04-07 • via Nuitee
K
Krystal • couple • it
1
2026-04-07 • via Nuitee
P
Pagliei • solo_traveller • it
6
2026-04-05 • via Nuitee
C
Costa • family_with_children • it
1
Pros:

Niente, disgustoso

Cons:

Terribile,sporco e struttura degradata,neanche l acqua calda in una zona oltretutto pericolosa

2026-04-04 • via Nuitee
M
Mariam • family_with_children • it
10
2026-04-03 • via Nuitee
S
Sofía • couple • ar
4
2026-04-02 • via Nuitee
S
serhat • solo_traveller • nl
3
2026-04-01 • via Nuitee
S
Silvia • couple • it
4
Cons:

la stanza era arroccata. Per una notte ci si accontenta però sarebbe da rivedere

2026-03-30 • via Nuitee
D
Daniel • solo_traveller • fr
8
Naples
Pros:

Le prix, l'emplacement

Cons:

Rien

2026-03-30 • via Nuitee
C
CristianElisa • couple • it
5
Rumore dell’acqua troppo fastidioso ,e schiamazzi notturni con chiusura delle porte continue…Sbattendole di continuo.
Pros:

Niente

Cons:

Tutto

2026-03-29 • via Nuitee
S
Sorina • couple • ro
8
2026-03-28 • via Nuitee
B
barbara • solo_traveller • it
10
Pros:

Tutto

Cons:

Nulla di negativo

2026-03-28 • via Nuitee
E
Emanuele • solo_traveller • it
1
Una notte basta e avanza
Pros:

La disponibilità del gestore a sistemarci in un'altra struttura

Cons:

Doccia non funzionante, arredi inesistenti, impianto elettrico approssimativo, spazi piccolissimi e ingresso fatiscente

2026-03-28 • via Nuitee
K
Karan • couple • de
5
2026-03-28 • via Nuitee
R
Ramsses • couple • it
10
Pas mal
Pros:

Le lit

Cons:

La douche

2026-03-27 • via Nuitee
D
Danilo • solo_traveller • it
8
2026-03-27 • via Nuitee
D
Domenico • solo_traveller • it
2
Uno schifo
Pros:

Nulla

Cons:

Camera sporca,bagno sporco,muri sporchi,intonaco dal muro che cadeva a pezzi ,polvere dappertutto,lavandino otturato,soffione doccia pieno di calcare,carta igienica usata per metà,senza televisione,fili elettrici scoperti,luce non funzionante in bagno.CAMERA PESSIMA PESSIMA PESSIMA

2026-03-24 • via Nuitee