HOTEL CRISARI

Hotels
5.4 (1523 reviews)
Via Firenze 61 piano 2 , Naples , it
+39 334 394 5291

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Airport shuttle
Private parking
Airport shuttle (additional charge)
Airport drop off
See all facilities

Review Highlights

Pros:
Convenient location
Condition of the bathroom
Cons:
Poor cleanliness
Unresponsive service
Inadequate room quality
Lack of heating

Categories

Cleanliness
2.98
Numerous complaints regarding dirty bedding, unclean rooms, and overall poor hygiene.
Service
7.95
Mixed experiences with service, with a significant issue regarding lack of assistance during check-in.
Location
9.49
Conveniently located next to Centrale.
Room Quality
3.94
Rooms were small and lacked heating, leading to discomfort.
Amenities
3.47
Limited amenities, with heating issues and insufficient bedding reported.
Value for Money
4.93
Overall experience does not justify the price given the quality issues.
Food and Beverage
5.98
No food or beverage services mentioned in reviews.
Overall Experience
4.45
Many negative experiences overshadowed the positives, leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:39

Property Description

Prime Location in Naples
HOTEL CRISARI is conveniently situated near major attractions such as Naples Central Train Station and the National Archeological Museum, making it an ideal choice for travelers wanting to explore the city.

Multilingual Staff and Excellent Service
With fluency in German, English, Spanish, and French, our dedicated staff are available 24/7 at the reception to ensure all guests have a comfortable and enjoyable stay.

Convenient Amenities and Services
Offering private parking (extra charge) and a paid airport shuttle service, HOTEL CRISARI goes above and beyond to provide convenience and ease for guests during their visit to Naples.

Ready to experience the best of Naples? Book your stay at HOTEL CRISARI now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.4
Based on 1523 reviews
Cleanliness: 2.98
Service: 7.95
Location: 9.49
Room Quality: 3.94
Amenities: 3.47
Value for Money: 4.93
Food and Beverage: 5.98
Overall Experience: 4.45
A
Annakiara • couple • it
1
• Check-in in ritardo di 30 minuti, giusto per iniziare bene. • Il codice per entrare nel portone? Ce l’hanno dato solo
2026-08-08 • via Nuitee
E
Evangelina • couple • ar
3
Malo
Pros:

Buena ubicación

Cons:

El personal malo
Ya sea el de limpieza y quien nos tenía que recibir

2026-08-07 • via Nuitee
L
Lorena • couple • es
4
Pros:

Bed

Cons:

Mal barrio, se iba la luz todo el rato y la limpiadora todos los dias tocaba la puerta a las 7 am si no abres ella abre y entra no se porque

2026-08-07 • via Nuitee
P
Petar • couple • hr
2
Užas
Cons:

Žena nas je zapricala bila ujutro ( dali su nam jako losu sobu koja uopce nije funckionalna, wc je bio zapisan cak.. Pa su nam rekli da ce nas iduce jutro prebacit u bolju sobu a iznajmili posto je tada bila nedostupna makar sto smo iznajmili 3 mjeseca prije) Zbog nepotrebnog zadrzavanja nismo stigli na svoje aktivnosti, U toj prvoj sobi klima nije radila uopce dok u drugoj sobi nisu nam dali daljinski pa smo se smrzavali u kasne sate. Sve u svemu razocarajuce..

2026-08-05 • via Nuitee
W
Wanessa Malgorzata • solo_traveller • it
1
2026-08-04 • via Nuitee
S
Stefano • solo_traveller • it
1
Pros:

Nulla

Cons:

TROLL. Water senza tavoletta. Chiami il servizio clienti ma non rispondono. Luce che entra in camera. Doccia mal tenuta. 1/10
TROLL. Toilet seat missing. You call customer service but they don't answer. Light floods the room. Shower poorly maintained. 1/10

2026-08-04 • via Nuitee
M
Michele • extended_group • it
1
Merdoso siamo fuggiti
Pros:

Niente tutto schifoso è surreale niente dí veritiero…..osceno

Cons:

Tutto orribile

2026-08-04 • via Nuitee
N
Nigar • family_with_children • az
3
2026-08-03 • via Nuitee
M
Mohamed Nadhir • couple • it
6
2026-08-03 • via Nuitee
C
Carla • solo_traveller • it
8
2026-08-03 • via Nuitee
A
Aliaksandr • solo_traveller • sk
2
2026-08-02 • via Nuitee
M
Martin • couple • hu
1
Minden mértekben kiábrándító, nem együttműködőek
Pros:

Mikor elhagytuk

Cons:

Semmi sem tetszett

2026-07-24 • via Nuitee
M
Marek • family_with_children • pl
1
Cons:

Niebezpieczna okolica

2026-07-23 • via Nuitee
H
Hugo • solo_traveller • fr
3
2026-07-22 • via Nuitee
N
Noukti • solo_traveller • es
1
Pros:

La ubicación

Cons:

El baño sin espejo sin mampara el sale fuera del baño hacia al habitación y no hay fregona para secar,al barrio muy mal hay gente en las calles te miran mal, y la mujer de la limpieza pegando la puerta fuerte a las 7:45 para avisar te hay que salir a las días , y te pide dinero como ayuda sin vergüenza

2026-07-22 • via Nuitee
F
Fly_dream • solo_traveller • lv
1
Pros:

Кондер

Cons:

Ужасное место расположение.
Мало места в комнате
Ждал пока приедет и даст ключ пол часа.
Ванная вся была в волосне

2026-07-22 • via Nuitee
F
Franchi • solo_traveller • it
3
Pros:

Letto comodo, buona posizione, aria condizionata

Cons:

Abbiamo dovuto attendere più di un ora in strada l'arrivo del personale per accedere alla struttura e quando lo chiamavamo o non rispondevano o dicevano 5 minuti e arriviamo; la doccia era rotta e il bagno si allagava; gli asciugamani erano sporchi; le pareti erano sottili e si sentiva la gente parlare e sbattere le porte. Le prese elettriche si staccavano dal muro e lo scuretto non si chiudeva perciò entrava il sole. Il checkout era alle 10 e la signora delle pulizie alle 8 ha iniziato a bussare a tutti.

2026-07-21 • via Nuitee
C
Cesar • couple • es
2
2026-07-20 • via Nuitee
C
Cesar • couple • es
2
No esperaba ningún lujo y aún así por el precio es una estafa.
Pros:

El aire acondicionado y la ubicación sencilla para llegar a los transportes

Cons:

El barrio está fatal, el portal por donde accedes a la habitación parece que se va a caer, el agua de la ducha se salía por arriba, sino quería que se saliera y empapar todo tenía que dejar un hilo de presión. La habitación tenía deficiencias de carpintería y electricidad. Muchos ruidos a todas horas. La señora de la limpieza te increpa con recibir una propina por sus servicios que ya están incluidos tanto en el pago de la habitación como en el impuesto en metálico, de dudosa legalidad, que te imponen al llegar.

2026-07-20 • via Nuitee
S
Silvana • solo_traveller • it
1
L’unica cosa positiva,il ragazzo che mi ha accolto
Pros:

Nulla

Cons:

Sporca.avevo paura,gente strana intorno

2026-07-20 • via Nuitee