Albergo Viola

Hotels
7.3 (93 reviews)
Via Palermo 23 , Naples , it

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Welcoming staff
Good location near train station
Cons:
Poor cleanliness
Maintenance issues in rooms
Safety concerns at night

Categories

Cleanliness
5.85
Multiple reviews mentioned poor cleanliness standards.
Service
8.81
The staff is described as welcoming and attentive.
Location
8.85
The hotel is conveniently located near the train station.
Room Quality
7.31
Rooms are modern but poorly maintained.
Amenities
7.34
Basic amenities provided, but some issues noted.
Value for Money
6.3
Higher prices compared to the quality and safety of the area.
Food and Beverage
6.35
Breakfast not included and deemed too expensive.
Overall Experience
7.62
A mediocre overall experience with significant pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:35

Property Description

Prime Location in Naples
Located just 400 meters from Naples Central Train Station, Albergo Viola offers a convenient stay in the heart of the city. Explore nearby attractions like Naples National Archeological Museum and Catacombs of Saint Gaudioso within a short distance.

Comfortable Accommodation
Relax in air-conditioned rooms with a balcony, providing a cozy retreat after a day of sightseeing. Enjoy the convenience of room service and a 24-hour front desk for all your needs during your stay.

Close to Key Landmarks
With Chiesa dei Santi Filippo e Giacomo, San Gregorio Armeno, and MUSA in proximity, immerse yourself in the rich culture and history of Naples. Book your stay at Albergo Viola for a memorable experience in this vibrant city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 93 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 7.31
Amenities: 7.34
Value for Money: 6.3
Food and Beverage: 6.35
Overall Experience: 7.62
A
Alessio • couple • de
1
2026-08-12 • via Nuitee
N
Nicole • solo_traveller • gb
1
2026-08-11 • via Nuitee
A
Ari • solo_traveller • us
8
Don't judge a book by it's cover
Pros:

First I accidentally booked the wrong dates but they were nice enough to let me switch. I had originally planned to only stay for one night so I checked out and went to Pompeii and Herculaneum, which are only a short drive away. At the end of the day I decided to stay in Naples one more night and I booked another room at the same place.

The first night I arrived much later then I expected but it was no problem as they have a 24 hour front desk.

My first impression was not great because the rooms are in a different building then the front desk. We exited the lobby and went down the street just a few doors. I was given a key ring with a physical key and I swipe card. I used the physical key to unlock the main door. The lobby I walked into felt a little sketchy. The building itself has an elevator but it doesn't stop on the 2nd floor which is where the rooms are. Luckily it's only the 2nd floor. As I went up the stairs I wasn't very hopeful but when I got to the 2nd floor there was a sliding glass door which I used the swipe card to open and which led to a clean and modern lobby which had a number of rooms off of it. The rooms were well appointed, comfortable, and the AC worked really well.

On both nights I was easily able to find free street parking right out front of the hotel.

On the first night I asked the man at the front desk if he had any hot water, which he did not. He did offer to make some in his microwave but I turned him down. On the 2nd night, after I went to my room he brought over an electric kettle that he found even though I hadn't asked about it again. He simply remembered. I had also lost my phone charger and he gave me one from the front desk. I think he meant for me to keep it but I returned it anyway.

There was also a supermarket right across the street and next door to that was a store that kind of sold everything. I was able to buy a new charger, a kettle, a bathing suit, and a notebook for relatively cheap.

2026-08-11 • via Nuitee
M
MICHELE • extended_group • it
8
2026-08-09 • via Nuitee
A
Ali • solo_traveller • it
10
2026-08-06 • via Nuitee
G
Giovanni • solo_traveller • it
8
2026-08-04 • via Nuitee
S
sofia • solo_traveller • fr
9
Pros:

Non je ne suis pas vu chambre de luxe .ce ne pas propre . Mauvais condition même de serviette

Cons:

Pa du tout .Wi-Fi ne fonctionne pas bien

2026-07-25 • via Nuitee
M
Mattia • solo_traveller • it
8
2026-07-23 • via Nuitee
I
Irina • solo_traveller • ua
8
2026-07-12 • via Nuitee
M
Marilena Adelina • solo_traveller • ro
9
2026-07-07 • via Nuitee
M
Michele • solo_traveller • it
8
Tutto molto bene
Pros:

Posizione ottima per chi vuole rimanere vicino la stazione

Cons:

Pagamenti del soggiorno, per forza in contanti

2026-06-22 • via Nuitee
H
Hock • solo_traveller • ca
10
Pros:

Our deluxe room was spacious and clean.Excellent location and very near to central station.

2026-06-20 • via Nuitee
C
Celia • couple • ca
6
2026-06-16 • via Nuitee
R
raffaela • solo_traveller • it
9
Pros:

Tutto 👍

Cons:

Forse il bagno troppo calcare e usciva poca acqua

2026-06-14 • via Nuitee
O
Oronzo • couple • it
7
Comodo per vicinanza a Stazione FS, Metro e passeggiate verso il centro città
Pros:

Posizione comoda

Cons:

Bidè mancante e aggiunta di una mensola di appoggio nel bagno.

2026-06-14 • via Nuitee
E
Estella • solo_traveller • gb
10
2026-06-10 • via Nuitee
G
Georgios • solo_traveller • gr
7
Pros:

Μεγάλο δωμάτιο και ήσυχο, άνετο κρεβάτι, κεντρική τοποθεσία.

Cons:

Χρειάζεται περισσότερη προσοχή στην καθαριότητα και έχει πολλές σκάλες

2026-06-10 • via Nuitee
K
Kevin • solo_traveller • ie
4
Pros:

Very central location. Right beside train station and close enough to the market streets

Cons:

Charge for extra bed, city tax charged for a minor.

2026-06-09 • via Nuitee
P
Pablo • solo_traveller • es
6
2026-06-09 • via Nuitee
M
mei ju • family_with_children • fr
10
parfait
Pros:

très moderne, propre et spacieux..proche de la gare, airport..

Cons:

la communication mais pas grave !

2026-06-08 • via Nuitee