The Grand Hill Resort-Hotel

Hotels
8.2 (1588 reviews)
Jalan Raya Puncak Km 84 Tugu Cisarua Bogor , Puncak , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Poor cleanliness
Old furniture
Noise issues

Categories

Cleanliness
6.95
Multiple mentions of poor cleanliness, with specific complaints about dirty linens and lack of thorough cleaning.
Service
8.95
Most reviews highlight friendly staff and quick check-in service, though a few indicated issues with responsiveness.
Location
9.45
Repeatedly praised for its excellent location and proximity to services and attractions.
Room Quality
7.95
Some complaints about room size and old furniture, but generally acceptable for a short stay.
Amenities
7.95
Amenities acknowledged as basic but functional, with mixed reviews on food diversity.
Value for Money
7.45
Comments indicate that prices might be high relative to quality, especially during peak seasons.
Food and Beverage
8.45
Food quality generally deemed good, though variety for breakfast could be improved.
Overall Experience
8.45
A mix of positive experiences overshadowed by specific cleanliness issues; overall still a decent place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:58

Property Description

Luxurious Accommodation with Stunning Views
Experience a tranquil stay at The Grand Hill Resort-Hotel, nestled in Puncak with breathtaking city views from select balconies. Indulge in our 4-star amenities including a garden, free parking, and a vibrant restaurant and bar. Family-Friendly Fun
Kids will love the children's playground and club, while you enjoy free WiFi and impeccable room service. Our multilingual staff are ready to assist 24/7 for a seamless stay. Explore Nature's Wonders
Conveniently located near Ciherang Waterfall and Cibodas Botanical Garden, adventure awaits just a short distance away. Book now for an unforgettable getaway at The Grand Hill Resort-Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1588 reviews
Cleanliness: 6.95
Service: 8.95
Location: 9.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
N
Nadhira Salwa • extended_group • nl
10
2026-08-29 • via Nuitee
Q
Qais • couple • om
10
Pros:

افضل فندق في بونشاك

2026-08-29 • via Nuitee
M
Marzouq • solo_traveller • sa
10
جميل
Pros:

موقع العقار

2026-08-29 • via Nuitee
M
mohammed • family_with_children • sa
6
Cons:

الإزعاج - الحشرات في البوفيه - روائح في الحمام-

2026-08-29 • via Nuitee
Y
Yahya • couple • om
5
موقع ممتاز. ولكن يحتاج إلى اهتمام اكثر من ناحية النظافه و الفطور لان النظافه ليست 100‎%‎ و الفطور كذالك
Pros:

الموقع قريب من السوق و الأشياء التي يحتاج لها المسافر مثل مطاعم و كافيهات و الصرافه و البقاله

Cons:

الفطور غير متنوع وغير مقبول كون المستأجرين من العرب فالفطور لا يتناسب أبدا

2026-08-27 • via Nuitee
Y
Yahya • couple • om
5
2026-08-27 • via Nuitee
C
Chris • family_with_children • nl
8
Recommended
Pros:

Good food a la carte in the restaurant.
Good hygiene at breakfast (food warmers are closed).
Amazing view from the room over the hills and on the swimming pool.
Beautiful infinity swimming pool.

Cons:

Too much Arab/Indian food at breakfast, please add more warm Indonesian dishes.
The doors of the room close too loud, causing slamming doors to be heard in the hallway from neighbouring rooms. You need to add soft-close systems.

2026-08-25 • via Nuitee
عبدالله • couple • sa
10
Pros:

نظيف وهادئ والمسبح والاطلاله جميلين جدا والتنوع بالفطور جميل جدا والرسبشن محترمين وبشوشين

2026-08-25 • via Nuitee
طحلاوي • couple • sa
6
Pros:

اطلالته حلوه وسعره حلو

Cons:

الاثاث مررررره قديم

2026-08-24 • via Nuitee
F
Fawaz • solo_traveller • sa
9
Pros:

فندق ممتاز لايوجد فيها حشرات و نواميس ونظيف والفطور منوع

2026-08-23 • via Nuitee
M
MOH KHALED • extended_group • sa
8
I loved the wonderful view.
Pros:

I liked the quiet atmosphere and the beautiful view. The staff were helpful and friendly. The hotel is somewhat old; breakfast was good, and the dinner was delicious.

Cons:

The hotel furniture and furnishings are old.

2026-08-22 • via Nuitee
عبدالمجيد • couple • sa
10
2026-08-21 • via Nuitee
R
Reem • couple • sa
10
2026-08-21 • via Nuitee
A
Abeer • extended_group • sa
10
2026-08-19 • via Nuitee
F
Faisal • extended_group • sa
8
اشكر الموظفين في الفندق على خدماتهم
Pros:

كل شيء جميل

Cons:

لا شيء

2026-08-19 • via Nuitee
H
HIROSHI • extended_group • id
9
良い宿泊でした。
Pros:

ローケーションが良く古いけど清潔感があります。
景色もよかった。
朝食ビュッフェもメニュウ豊富でした。
価格も安くまんぞくでした。
日本では考えられない安さです。

Cons:

特にはないです。

2026-08-18 • via Nuitee
C
CHUNMEI • couple • tw
10
物美價廉 寬敞舒適
Pros:

因為每天要去Cibodas Botanical Garden
所以選擇入住The Grand Hill Resort-Hotel
沒想到這飯店超級物美價廉的，飯店園區很大，樹木參天，
園區就有很多快樂飛翔的鳥，飯店提供的早餐也太豐盛了，
美味可口 而且從餐廳就可以看到市區的景觀。
我們的房間超級寬敞有一個大陽台 可以看到壯闊的大景
浴室大又舒服 床也很舒服
就算不出門就很舒服了，真的是物美價廉的度假飯店
下次想度假 耍廢就來這邊

2026-08-18 • via Nuitee
S
Sultan • couple • ae
8
Pros:

قريب من فعاليات ب سياره والفندق فيو حقه جميل ☺️

Cons:

تتصل علي رسبشن مايردون عليك في كل أوقات

2026-08-16 • via Nuitee
A
abker • solo_traveller • sa
8
Pros:

المكان

Cons:

الغرف لم تكن نظيفة و يوجد ازعاج في المكان في الليل

2026-08-15 • via Nuitee
A
Abdullah • family_with_children • om
7
2026-08-14 • via Nuitee