The Grand Hill Resort-Hotel

Hotels
8.2 (1546 reviews)
Jalan Raya Puncak Km 84 Tugu Cisarua Bogor , Puncak , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Poor cleanliness
Old furniture
Noise issues

Categories

Cleanliness
6.95
Multiple mentions of poor cleanliness, with specific complaints about dirty linens and lack of thorough cleaning.
Service
8.95
Most reviews highlight friendly staff and quick check-in service, though a few indicated issues with responsiveness.
Location
9.45
Repeatedly praised for its excellent location and proximity to services and attractions.
Room Quality
7.95
Some complaints about room size and old furniture, but generally acceptable for a short stay.
Amenities
7.95
Amenities acknowledged as basic but functional, with mixed reviews on food diversity.
Value for Money
7.45
Comments indicate that prices might be high relative to quality, especially during peak seasons.
Food and Beverage
8.45
Food quality generally deemed good, though variety for breakfast could be improved.
Overall Experience
8.45
A mix of positive experiences overshadowed by specific cleanliness issues; overall still a decent place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:58

Property Description

Luxurious Accommodation with Stunning Views
Experience a tranquil stay at The Grand Hill Resort-Hotel, nestled in Puncak with breathtaking city views from select balconies. Indulge in our 4-star amenities including a garden, free parking, and a vibrant restaurant and bar. Family-Friendly Fun
Kids will love the children's playground and club, while you enjoy free WiFi and impeccable room service. Our multilingual staff are ready to assist 24/7 for a seamless stay. Explore Nature's Wonders
Conveniently located near Ciherang Waterfall and Cibodas Botanical Garden, adventure awaits just a short distance away. Book now for an unforgettable getaway at The Grand Hill Resort-Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1546 reviews
Cleanliness: 6.95
Service: 8.95
Location: 9.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
نوره • couple • us
10
2026-07-18 • via Nuitee
K
KHALID • couple • sa
8
2026-07-18 • via Nuitee
أحمد • solo_traveller • sa
8
2026-07-18 • via Nuitee
ابورايف • solo_traveller • sa
7
Pros:

ممتاز. مريح

Cons:

لايوجد

2026-07-17 • via Nuitee
K
Khalid • couple • sa
3
غير مشجع لسكن
Pros:

لا شئ لكن عدم وجود سكن

Cons:

كل شئ دون المستوى و السعر غالي

2026-07-17 • via Nuitee
M
Muhammad • couple • sa
7
2026-07-16 • via Nuitee
I
ibrahim • couple • sa
10
Pros:

الموقع

Cons:

الافطار يحتاج اهتمام اكثر بالاكل العربي

2026-07-16 • via Nuitee
F
FAWAZ • couple • sa
9
2026-07-15 • via Nuitee
ابراهيم • couple • sa
8
2026-07-13 • via Nuitee
نايف • couple • sa
5
2026-07-12 • via Nuitee
س • couple • sa
4
2026-07-12 • via Nuitee
M
Mohammed Amur Al Hajri • extended_group • om
10
Pros:

The weather and the triers around the resort

Cons:

Everything special the restaurant

2026-07-09 • via Nuitee
M
Mohammedali • couple • sa
9
اقامه ممتازة وتستحق الزيارة مره أخرى والموظفين كانو خلوقين ورائعين شكراً جزيلاً لهم
Pros:

الموقع والفطور كان لذيذ ومتنوع

Cons:

كرسي الحمام وانتو بكرامه الغطاء اللى عليه مصغر الكرسي والشطاف كان الماء فيه ضعيف

2026-07-07 • via Nuitee
محمد • couple • sa
2
2026-07-06 • via Nuitee
M
Majed • couple • sa
10
2026-07-06 • via Nuitee
O
OTHMAN HAMED ALGHAMDI • couple • sa
10
Pros:

نعم بس أتمنى يكون هناك تنوع من ناحية الاخباز اضافه الخبز العربي لاني اسكن في الفندق هذا على طول وفيه سعوديين كثير ايضاً يسكنون المكان وايضاً اريد اضافه الاجبان والزيتون ولو ترفع مبلغ قليل للزيادة رمزي ماعندي مشكله

Cons:

اتمنى واطلب من صاحب الفندق وقد اخبرت موظفة الاستقبال ان يكون هناك مكان للشيشة ويقفل الساعه 12 الصباح سأرفق لكم في الصور المكان الذي يصلح فيه الشيشه .
Ada tempat di belakang area resepsionis, di sebelah kolam renang dan menghadap air terjun, yang cocok untuk kafe shisha. Kafe ini sebaiknya tutup pukul 12 malam karena banyak tamu kami berasal dari wilayah Teluk, dan saya jamin, jika Anda menambahkan shisha, tempat ini akan sangat ramai.

2026-07-05 • via Nuitee
A
Arwa • family_with_children • sa
10
2026-07-05 • via Nuitee
D
DHAFER • extended_group • sa
7
جميلة وتحتاج تركيز
Pros:

النظافة والموقع

Cons:

طلبت غرف مطلة على المسبح ولكن تم اعطائي غرف مطلة على الشارع

2026-07-03 • via Nuitee
I
Ibrahim • couple • sa
10
2026-07-03 • via Nuitee
B
BANDAR • couple • sa
10
2026-07-03 • via Nuitee