Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Noise at night
Dated rooms
Poor breakfast quality

Categories

Cleanliness
7.9
The rooms were clean but dated, and some issues with the shower suggest maintenance is needed.
Service
8.9
Staff were welcoming and helpful, contributing positively to the experience.
Location
8.9
Great location on the main square, centrally located for convenience.
Room Quality
7.4
Rooms were a bit dated and had issues such as a malfunctioning air conditioning unit.
Amenities
7.4
Amenities such as the pool area had mixed reviews regarding access and cleanliness.
Value for Money
7.9
While well-located, some components like breakfast and air conditioning detract from overall value.
Food and Beverage
6.4
Breakfast quality was poor, with issues reported regarding food and drink availability.
Overall Experience
8.4
Despite noise issues and some shortcomings, the experience was largely positive due to staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Luxurious Amenities and Entertainment

This large hotel near Meshtchiite Tower in Vratza offers a range of luxurious amenities including a casino, indoor swimming pool with floor-to-ceiling windows, and a vibrant nightclub with a resident DJ.

Relaxation and Dining Options

Guests can unwind in the fitness centre, sauna, or solarium, and indulge in massages booked at the reception. The buffet-style breakfast and Hemus restaurant serving Bulgarian and international cuisine provide delightful dining experiences.

Modern Comfort and Nearby Attractions

The modern air-conditioned rooms with free Wi-Fi and flat-screen TVs ensure a comfortable stay. Explore nearby attractions like Vratza History Museum and Ledenika Cave, just a short drive away. Book now to experience luxury and convenience at Hemus Hotel.

Check-in and check-out hours:

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BGN 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for BGN 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1076 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 6.4
Overall Experience: 8.4
Цветомила • couple • bg
10
2026-02-10 • via Nuitee
Y
Yoncho • couple • de
8
2026-02-09 • via Nuitee
M
Maya • couple • bg
7
2026-02-08 • via Nuitee
Y
Yoanna • solo_traveller • bg
10
2026-02-08 • via Nuitee
D
Darina • family_with_children • bg
10
Чисто, уютно, любезен персонал.
Pros:

Чисто , уютно, любезен персонал.

Cons:

Всичко беше чудесно

2026-01-30 • via Nuitee
V
Valentina • family_with_children • bg
8
2026-01-28 • via Nuitee
M
Morton • solo_traveller • gb
10
Pros:

Very good place,

2026-01-28 • via Nuitee
B
Boryanka • solo_traveller • bg
9
2026-01-27 • via Nuitee
Статков • solo_traveller • de
10
Pros:

Хубава локация, отзивчив и любезен персонал, чисто, евтино.

2026-01-27 • via Nuitee
T
TRIATH • solo_traveller • gr
8
2026-01-26 • via Nuitee
N
Nikolay • couple • de
7
2026-01-24 • via Nuitee
Християн • couple • bg
7
2026-01-24 • via Nuitee
S
Solachka • family_with_children • bg
5
2026-01-22 • via Nuitee
D
Dagmar • couple • nz
7
2026-01-22 • via Nuitee
Z
Zhivko • family_with_children • bg
9
Pros:

На много добра локация е. Точно на центъра.

Cons:

Не ми хареса това, че СПА центърът отваря чак в 11. (поне при нас беше така)

2026-01-22 • via Nuitee
N
Nikolay • solo_traveller • bg
8
2026-01-21 • via Nuitee
A
Alexandru • family_with_children • ro
4
2026-01-20 • via Nuitee
P
Peter • extended_group • de
1
Das schlechteste Hotel, in dem ich je war
Pros:

Nichts

Cons:

Das Zimmer hat extrem gestunken, vermutlich nach Desinfektionsmittel, der Diskokeller wummert die ganze Nacht und die Wände übertragen alles. Frühstück ohne Büffet aber völlig überteuert

2026-01-20 • via Nuitee
A
Alexander • couple • bg
10
2026-01-20 • via Nuitee
Виктория • family_with_children • bg
5
Не си заслужава
Pros:

Стаята беше добра и чиста. Персоналът беше отзивчив. Локацията е добра.

Cons:

Каналът в банята беше запушен и водата се оттичаше много бавно. От рецепцията ни казаха, че това е нормално и ако искаме да я оправят трябва да сложат препарат, които ще мирише много. Заплаща се за паркинг. Басейнът и спа зоната трябва да бъдат допълнително заплатени както и закуската. В снимките и показан и детски кът, но персонала ни уведоми, че не работи през седмицата, а през уикенда работи само за частни партита. Показан е и фитнес, които се заплаща допълнително, но също не работеше. Климатикът в стаята не работеше много добре и при 35 градуса навън в стаята не се дишаше.

2026-01-19 • via Nuitee