Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Noise at night
Dated rooms
Poor breakfast quality

Categories

Cleanliness
7.9
The rooms were clean but dated, and some issues with the shower suggest maintenance is needed.
Service
8.9
Staff were welcoming and helpful, contributing positively to the experience.
Location
8.9
Great location on the main square, centrally located for convenience.
Room Quality
7.4
Rooms were a bit dated and had issues such as a malfunctioning air conditioning unit.
Amenities
7.4
Amenities such as the pool area had mixed reviews regarding access and cleanliness.
Value for Money
7.9
While well-located, some components like breakfast and air conditioning detract from overall value.
Food and Beverage
6.4
Breakfast quality was poor, with issues reported regarding food and drink availability.
Overall Experience
8.4
Despite noise issues and some shortcomings, the experience was largely positive due to staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Luxurious Amenities and Entertainment

This large hotel near Meshtchiite Tower in Vratza offers a range of luxurious amenities including a casino, indoor swimming pool with floor-to-ceiling windows, and a vibrant nightclub with a resident DJ.

Relaxation and Dining Options

Guests can unwind in the fitness centre, sauna, or solarium, and indulge in massages booked at the reception. The buffet-style breakfast and Hemus restaurant serving Bulgarian and international cuisine provide delightful dining experiences.

Modern Comfort and Nearby Attractions

The modern air-conditioned rooms with free Wi-Fi and flat-screen TVs ensure a comfortable stay. Explore nearby attractions like Vratza History Museum and Ledenika Cave, just a short drive away. Book now to experience luxury and convenience at Hemus Hotel.

Check-in and check-out hours:

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BGN 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for BGN 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1076 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 6.4
Overall Experience: 8.4
E
Elitsa • solo_traveller • bg
6
Pros:

Мястото на което е хотела е супер, на самият център на града! Стаите са с приличен размер и баните са ОК, хората са мили.

Cons:

Вентилацията е много стара и не работи добре на охлаждане. Леглата не са удобни, слушалката на душа се откачаше постоянно...В листинга пише, че има СПА, но никой от рецепцията не ти казва нищо...

2026-04-19 • via Nuitee
M
Martina • extended_group • bg
10
2026-04-16 • via Nuitee
D
Dian • family_with_children • bg
7
2026-04-13 • via Nuitee
P
plami • solo_traveller • bg
10
Pros:

Много приятно място!

2026-04-13 • via Nuitee
A
Angelina • couple • bg
8
Като цяло добре
Pros:

Локацията е топ,стаите са добре поддържани

Cons:

Наложи се да сменим стая,заради лошо отопление

2026-04-06 • via Nuitee
M
Mr. Lægteskov • family_with_children • dk
8
2026-04-06 • via Nuitee
E
Emil • couple • bg
7
Pros:

Закуската се заплаща отделно за разлика от други хотели.

Cons:

Не е коректно гостите на хотела да заплащат платен паркинг.

2026-04-05 • via Nuitee
N
Nanzareno • family_with_children • de
8
Pros:

Grosse Zimmer

Cons:

Fitnes Raum ausser Betrieb obwohl es in Booking com angeboten wird

2026-04-04 • via Nuitee
Y
Yova • solo_traveller • it
7
Cons:

Rumore della discoteca sotto fino le ore 5 di mattina

2026-04-04 • via Nuitee
Лидия • solo_traveller • bg
6
Pros:

Местоположението

Cons:

Старата хотелска база. В банята липсваше сешоар , еднократни чехли, балсам, душ гел.

2026-04-03 • via Nuitee
T
Teodor • solo_traveller • bg
8
2026-03-28 • via Nuitee
Юри • solo_traveller • bg
5
Pros:

Location

Cons:

Dated, overpriced, staff needs better training.

2026-03-27 • via Nuitee
Петя • couple • bg
5
2026-03-23 • via Nuitee
N
Nikolay • solo_traveller • bg
6
2026-03-23 • via Nuitee
H
Hristina • family_with_children • bg
9
2026-03-21 • via Nuitee
S
Sali • family_with_children • bg
6
2026-03-16 • via Nuitee
V
Vesela • family_with_children • bg
8
2026-03-16 • via Nuitee
Иванова • solo_traveller • bg
10
2026-03-15 • via Nuitee
Ганчев • couple • bg
8
2026-03-10 • via Nuitee
K
Krasimir • solo_traveller • bg
8
SPA not working and no notification.
Pros:

I lijed the location

Cons:

The bathroom - toilet seat is almost under the shower. After taking a shower everything is wet. The SPA was not working . I understand it can happen, but there was no information about this during booking process. I woukd have chosen diferent hotel.

2026-03-09 • via Nuitee