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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Luggage storage
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Located just a short distance from Whitby Harbour and Whitby Abbey, Penny Hedge offers easy access to popular attractions in the area.
Comfortable Accommodation
Each room at Penny Hedge is equipped with modern amenities including a flat-screen TV, tea/coffee making facilities, and an en-suite bathroom for a comfortable stay.
Exceptional Services
Enjoy the convenience of a 24-hour front desk, free WiFi throughout the property, a restaurant, and a bar during your stay at Penny Hedge.
Ready to experience a relaxing stay with top-notch services? Book your stay at Penny Hedge now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Friendly and helpful staff, managed to allocate me a room next to my sister without us even having to ask
Large light in the bathroom wasn’t working but I mentioned it while checking out and the reception lady said she would pass it along
Every member of Staff were really friendly and helpful, food was great. Room was comfy and spacious, plenty of electric sockets around the bed and room.
Decent size carpark which is important.
Door security cards worked well, other places I've stayed the key cards have malfunctioned.
There appeared to be good teamwork and staff on all levels came accros cheerful and not frustrated.
Can't think of anything
The hotel was perfect to stay close to Whitby centre. The room was large and comfortable. The adjoining pub/restaurant was nicely decorated and the bar was well stocked. Quite location, off a main road which is the main route to Whitby. Great stay but could've been better.
There was a lovely bunch of workmen, vans in the car park and hi-vis jackets. The language in the bar/restaurant was fruity, not the fault of the hotel obviously. There was one true gent working that evening and he worked his socks off, bar staff, waiter, hotel reception, and he was great but he could do with help. The customers had to wait, my meal, a £23 mixed grill, arrived cold and only the steak tasted like it was freshly cooked. The bar prices were on the higher side of average. Breakfast also had one member of staff but she managed because it was only residents, rather than walk-ins the night before.
Great location, free parking, lovely staff, kids area in bar/restaurant, good food and great value!
Nothing.
Good parking
Nothing
Easy check in
Price of food. On our second night we ordered food and I asked if they wanted to take my blc for discount too. I was told it's ok show it when you pay. Turned out when I went to pay I couldn't use it as we had two courses for £19.50. Feel incredibly let down as I am on a strict budget and dinners for myself and my two children cost more than the stay!
Sorry to say bed wasn't as comfortable as it looked
Lovely staff and nice breakfast
Clean
Everything was ok
Very clean great dinner and breakfast very warm welcome from Carolyn plus all staff very efficient.
Going home wanted to stay longer
On site meals available. Friendly staff
This my first recent stay in a Marstons Inn and Penny Hedge was exemplary, clean, bright, and friendly informative staff. Immediately on check in the house music played You’ve Got a Friend by James Taylor which was the theme music to the video tribute to my wife Shirley at her recent funeral. I was in bits but both the receptionist and chef were empathetic and supportive. A nice touch which of course is reflective of the individuals rather than the body corporate but nonetheless touching. Thank you.
Everything was fine
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