Family Hotel Lazur

Hotels
9.5 (181 reviews)
14 Glazne Str , Bansko , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Car hire
Sauna
Massage services
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Good food
Cons:
Restroom lighting could be brighter

Categories

Cleanliness
9.39
The cleaning personnel was cleaning the room each day, contributing to a clean environment.
Service
9.86
The owner was friendly and provided a discount for the sauna days.
Location
9.4
The location is appreciated for its convenience.
Room Quality
9.35
Rooms are well-maintained and cleaned daily.
Amenities
9.38
Amenities are satisfactory, including a sauna and good dining options.
Value for Money
9.34
The hotel offers good value, especially with discounts provided.
Food and Beverage
9.39
The restaurant offers nice food.
Overall Experience
9.86
A very pleasant experience that keeps guests returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:31

Property Description

Mountain Retreat with Modern Comforts

Ski-in, Ski-out Convenience: Just a 5-minute drive from the Todorka Cable Car, Lazur Family Hotel offers easy access to the slopes and ski storage facilities for your convenience.

Culinary Delights: Indulge in a mix of Bulgarian and international cuisine at our on-site restaurant, complete with a cozy fireplace and a relaxing atmosphere.

Convenient Amenities: Enjoy cable TV, free Wi-Fi, and room service during your stay. Plus, take advantage of our airport shuttle service and explore nearby attractions like the Pirin Golf and Country Club and Belasitsa Nature Park.

Ready to experience the perfect blend of nature and comfort? Book your stay at Lazur Family Hotel today!

Important information:

Please note that room rates on the 31 December 2017 include a gala dinner. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for BGN 26 per person per night when using an existing bed.
    Children from 9 years old to 16 years old stay for BGN 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 181 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
E
Ezgi • family_with_children • tr
10
Fiyat performans
Pros:

Konumu çok iyiydi

2026-02-14 • via Nuitee
A
Antoniou • extended_group • cy
9
Value for money
Pros:

The staff were friendly and helpful, great location and breakfast with everything we needed not much but quality.

Cons:

Everything was fine, except in one of the rooms we had issue with the chimney as it was exactly outside the window and we couldnt open the windows for fresh air.

2026-02-14 • via Nuitee
R
Roni • couple • il
7
2026-02-14 • via Nuitee
İhsan • family_with_children • tr
9
2026-02-11 • via Nuitee
P
paulina • extended_group • gr
10
Pros:

Όλα τέλεια πολύ ζεστό , πολύ ευγενικό προσωπικό!! Και τέλειο πρωινό

Cons:

Όλα μ άρεσαν

2026-02-09 • via Nuitee
H
Huidumac • couple • ro
10
2026-01-30 • via Nuitee
G
Gamze • extended_group • tr
10
2026-01-29 • via Nuitee
Z
Zoleikha • couple • tr
10
İnsanların rahatlatıcı ve pozitif yaklaşımı ile gerçekten harika bir aile ortamı sunuyorlar.
Pros:

Aile işletmesi olduğu için, her zaman güleryüzlü ve her konuda yardımcılar. Yaklaşımları hep çok rahatlatıcı ve yapıcı. Tertemizler. Konumu harika. Merkeze yakın. Otoparkı var. Restorantı harika. Ücretsiz kahvaltısı restoranında ve gayet yeterli. Steak House’u var. Şöminesi, dekarasyonu, garsonlar, yemekleri, şarapları harika. Sarımsaklı ekmek, salata, caprese, kuzu tandır, fransız rose, cheesecake enfesti. Bir sonraki Bankso ziyaretimde de burda kalacağım.

Cons:

Kahvaltıda hergün değişik birşey sunabilirler. Uzun süre kalınca en azından lezzetler değişik olabilir diye düşünüyor insan.

2026-01-29 • via Nuitee
T
Tuter • family_with_children • tr
9
2026-01-29 • via Nuitee
L
Luis • extended_group • pt
9
Great value for money and great staff
Pros:

Great value for money, good location, good breakfast. The owners were super friendly. The steak house on the bottom is good and well priced. I will definitely try to stay there next time I am in Bansko.

Cons:

There was a problem with one of my friends´ bedroom, for 2 od the days they were given a bedroom with a bathtub where they could only really shower sitting down on the bath tub since the ceiling was too low. That was a pity and is something I and they cannot forget in an evaluation. But as for my experience, no complaints

2026-01-28 • via Nuitee
M
MEHMET ADİL • extended_group • tr
8
Pros:

Kahvaltı

2026-01-27 • via Nuitee
M
Mehmet • family_with_children • tr
9
2026-01-27 • via Nuitee
M
Matt • solo_traveller • gb
10
Pros:

Great location and friendly staff, I would definitely stay here again.

2026-01-26 • via Nuitee
E
Eva • extended_group • pt
9
Cómodo e conveniente.
Pros:

O pequeno-almoço é bem serviço, variado e saboroso.
A localização é excelente, perto da zona antiga da cidade e numa boa distância a pé da gondola, e de restaurantes (incluindo o do hotel que é bom). O hotel é limpo e o pessoal atencioso.

Cons:

O quarto é um pouco pequeno para duas pessoas.
O horário do pequeno-almoço começa um pouco tarde, considerando que fomos numa viagem de ski e precisamos de chegar cedo à gondola e às aulas de ski. Fica tudo muito apertado.

2026-01-26 • via Nuitee
P
Paul • couple • gb
9
Overall excellent trip all round… simply amazing value, great breakfast, friendly staff and clean rooms!
Pros:

Helpful staff and great location

Cons:

Firm mattress but the amazing owners very accommodating with extra duvets to act as a mattress topper!

2026-01-25 • via Nuitee
G
göksel • family_with_children • tr
10
2026-01-23 • via Nuitee
M
Milen • family_with_children • bg
10
2026-01-19 • via Nuitee
N
nikolaos • couple • gr
10
2026-01-18 • via Nuitee
C
Charalambos • solo_traveller • sa
5
For the price overall good .
Pros:

Clean Room

Cons:

Non accommodating lady owner….checking in and out of almost empty hotel wouldn’t allow 2-3hrs flexibility and I had to book another hotel due to 2-3 hrs late departure!

2026-01-18 • via Nuitee
P
Patrick • extended_group • nl
8
2026-01-11 • via Nuitee