Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Hotels
8.3 (6849 reviews)
Level 2M, Gateway@klia2 (Landside/before immigration clearance) , Sepang , my

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Convenient location
Friendly staff
Cons:
Small room size
Noise levels from other guests

Categories

Cleanliness
8.13
Very clean and quite for a stop over.
Service
8.8
Friendly and helpful staff, good service as mentioned in multiple reviews.
Location
8.64
Conveniently placed in the airport, great option for transit.
Room Quality
7.89
Rooms are small and some guests reported discomfort.
Amenities
8.12
Basic amenities available, sufficient for a short stay.
Value for Money
8.28
Value for money, though some found prices high for the short stays.
Food and Beverage
8.13
Options for food nearby, though the hotel itself has limited offerings.
Overall Experience
8.4
General sentiment reflects a good experience, with noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:48

Property Description

Convenient Location at klia2
Modern and Comfortable Rooms
Business Facilities and 24-hour Front Desk Support

Book your stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 for a seamless travel experience near Kuala Lumpur International Airport!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 6849 reviews
Cleanliness: 8.13
Service: 8.8
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.28
Food and Beverage: 8.13
Overall Experience: 8.4
M
Matthew • family_with_children • za
10
2026-07-04 • via Nuitee
S
Susana • solo_traveller • es
9
2026-07-04 • via Nuitee
A
Andrew • solo_traveller • my
7
Pros:

Convenient location.

Cons:

Common bathroom and small bedroom.

2026-07-04 • via Nuitee
L
Lee P • family_with_children • au
9
2026-07-04 • via Nuitee
T
TO’ PUAN DR ATIKAH AMIRAH • couple • my
10
Pros:

Within the airport, suitable for transit and early morning flight. Check in table is very flexible

Cons:

None at the moment

2026-07-04 • via Nuitee
T
TO’ PUAN DR ATIKAH AMIRAH • couple • my
10
Pros:

Had been staying year for transit and early morning flight for quite sometime

Cons:

None

2026-07-04 • via Nuitee
T
Takumi • solo_traveller • jp
6
2026-07-03 • via Nuitee
E
Ellinor • solo_traveller • se
10
Pros:

Perfect location for a nights stay before catching an early flight at KLIA2. Very friendly and helpful staff.

Cons:

Not the most comfortable pillows.

2026-07-02 • via Nuitee
S
Suzy • couple • au
8
Good for short stay to freshen up before our next flight
Pros:

Comfortable bed and clean facilities

Cons:

No windows in room

2026-07-02 • via Nuitee
D
Divya • family_with_children • au
10
2026-07-02 • via Nuitee
A
Alina • solo_traveller • kz
10
2026-07-01 • via Nuitee
C
chiang ming • solo_traveller • my
6
2026-07-01 • via Nuitee
T
Tsubasa • solo_traveller • jp
5
休憩のみなら良いが宿泊は厳しい
Pros:

空港内のため非常にアクセスが良い。お店もたくさんあり楽しめました！

Cons:

シャワールームやトイレの出入り、他の方のお部屋への出入りの際にドアの音が気になりほとんど眠ることができませんでした。

2026-07-01 • via Nuitee
K
Kerry • couple • au
1
Arrives at kl airport but was told to his hotel was in another terminal Nearly missed flight following morning as airpo
Pros:

Nothing

Cons:

Was not where we were led to believe it was at the airport

2026-07-01 • via Nuitee
J
Jona • solo_traveller • my
7
2026-06-30 • via Nuitee
K
Khusniah Liza • solo_traveller • sg
9
2026-06-30 • via Nuitee
L
Luke • extended_group • mu
10
2026-06-30 • via Nuitee
B
Basmah • couple • om
6
2026-06-30 • via Nuitee
W
Wolfgang • solo_traveller • at
7
Good rest for 12 hrs
Pros:

Very fast check in. The room size is 2x2 meter. The bed is quite good air condition can be turned off. There are three bathroomsrooms for shower and toilet.

Cons:

Not easy to find at this big airport. I had to sleep from 6:00 a.m. to 11:00 a.m.. unfortunately it's this time it's very noisy in the hotel cleaning lady is using vacuum cleaner in other rooms. It should be better during night time. But all in all a good place to have a rest and to lie down.

2026-06-30 • via Nuitee
W
WONG • family_with_children • my
10
Pros:

Sarapan ok. Lokasi sangat bagus. Air mandi di tandas sangat berpuas hati.

Cons:

Tempat masak air panas bancuh kopi tidak sesuai simpan di depan skrin tv. semasa menonton tv, air wap menyebabkan skrin tv kabur air. Tq

2026-06-29 • via Nuitee