Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Hotels
8.3 (6634 reviews)
Level 2M, Gateway@klia2 (Landside/before immigration clearance) , Sepang , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Cleanliness
Convenient location
Friendly staff
Cons:
Small room size
Noise levels from other guests

Categories

Cleanliness
8.13
Very clean and quite for a stop over.
Service
8.8
Friendly and helpful staff, good service as mentioned in multiple reviews.
Location
8.64
Conveniently placed in the airport, great option for transit.
Room Quality
7.89
Rooms are small and some guests reported discomfort.
Amenities
8.12
Basic amenities available, sufficient for a short stay.
Value for Money
8.28
Value for money, though some found prices high for the short stays.
Food and Beverage
8.13
Options for food nearby, though the hotel itself has limited offerings.
Overall Experience
8.4
General sentiment reflects a good experience, with noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:48

Property Description

Convenient Location at klia2
Modern and Comfortable Rooms
Business Facilities and 24-hour Front Desk Support

Book your stay at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 for a seamless travel experience near Kuala Lumpur International Airport!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 6634 reviews
Cleanliness: 8.13
Service: 8.8
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.28
Food and Beverage: 8.13
Overall Experience: 8.4
J
Joseph • couple • gb
1
AeroHELL. do not stay till work is finished
Cons:

Constuction work till midnight under our room till midnight then clean up crew till 0400. This is plannec expansion of hotel. They take your money and subject customers to living hell of jackhammers!!!!

2026-05-09 • via Nuitee
K
Kah Peng • solo_traveller • de
2
Cons:

Every second, minute and hour you can hear the door open and shut because the isolation is bad. I could not sleep at all. I was wondering who were those people walking in and out.

2026-05-09 • via Nuitee
I
Israr • couple • gb
7
2026-05-09 • via Nuitee
S
Scott • solo_traveller • au
9
Pros:

Very convenient

2026-05-08 • via Nuitee
A
Amy Soraya • couple • my
9
2026-05-08 • via Nuitee
A
Axel • solo_traveller • fr
9
2026-05-08 • via Nuitee
S
Shu Ting • solo_traveller • my
10
Pros:

Clean and have everything

2026-05-08 • via Nuitee
A
Amy Soraya • couple • my
9
2026-05-08 • via Nuitee
A
Amy Soraya • couple • my
9
2026-05-08 • via Nuitee
B
BellaPumpkin • solo_traveller • my
9
2026-05-08 • via Nuitee
S
seeladlao • couple • th
10
2026-05-07 • via Nuitee
A
amy • couple • my
7
2026-05-07 • via Nuitee
A
Agnieszka • extended_group • pl
8
2026-05-07 • via Nuitee
B
Bernd • solo_traveller • at
9
Best option for connecting flights overnight in KLIA
Pros:

Great location just outside the arrival hall. Plenty of convenience stores and restaurants open, some even 24/7. A great place if you arrive late and have an early departure the next day. Way more space than in a capsule hotel. You don't have to worry about getting to KL Downtown late and back ealry.

Cons:

Honestly, there is nothing I did not like. In fact I did book the room on a second occasion again, because I was really very content with the hotel.

2026-05-07 • via Nuitee
I
Iyla • solo_traveller • my
9
2026-05-07 • via Nuitee
Y
Yohei • solo_traveller • my
10
2026-05-07 • via Nuitee
M
MOHD MAHATHIR SHAH • couple • my
6
2026-05-06 • via Nuitee
R
ROSIAH • couple • my
7
Ok
Pros:

Location, comfort

Cons:

A bit small

2026-05-06 • via Nuitee
R
ROSIAH • couple • my
7
Ok
Pros:

Location, comfort

Cons:

A bit small

2026-05-06 • via Nuitee
B
Bohdan • solo_traveller • cz
9
Pros:

Everything went smooth. Staff is friendly, rooms are big enough, everything was clean - ideal for a long layover.

2026-05-05 • via Nuitee