Family Hotel Rai

Hotels
9 (66 reviews)
26A Ohrid Str. , Shumen , BG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean facilities
Great food
Cons:
Parking issues
Basic room decor

Categories

Cleanliness
9.14
Reviews mention that cleanliness is impeccable in all spaces.
Service
9.11
Personnel is described as very friendly and accommodating.
Location
8.65
Some reviews mention that the location is not ideal for parking.
Room Quality
8.6
Room quality was considered simple but compensated by comfort.
Amenities
9.13
Self-service coffee machine and fridge are well appreciated.
Value for Money
9.09
General sentiment indicates good value for the quality provided.
Food and Beverage
9.14
Food options at the restaurant were described positively.
Overall Experience
9.11
Overall experience was highly rated across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:25

Property Description

Charming Family Hotel Rai

Luxurious Rooms and Amenities
Indulge in rooms with free Wi-Fi, digital TV, and modern bathrooms with complimentary toiletries. Some rooms offer balconies for a scenic view.

Convenient Location and Services
Enjoy free on-site parking, a 24-hour front desk, and proximity to Shumen's center and transportation hubs. Explore nearby attractions like the UNESCO rock relief Madara Rider and Tombul Mosque.

Relaxing Lobby Bar and Garden Terrace
Unwind at the lobby bar or take a stroll in the serene garden with a terrace. Perfect for a peaceful retreat after a day of sightseeing.

Book your stay at Family Hotel Rai for a delightful blend of comfort and convenience.

Important information:

Every guest of the hotel will receive 10% discount in the hotel restaurant for his/her meal if he/she chooses to have a dinner there.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 66 reviews
Cleanliness: 9.14
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
E
euON • family_with_children • ro
7
Minunat.
Pros:

Un hotel micut dar confortabil, am avut o camera dubla la etajul 2. Hotelul este alaturat unui restaurant, nu am mancat acolo in timpul sejurului dar am servit micul dejun inclus in pretul camerei, mic dejun acceptabil, tip bufet suedez, cafea, suc de portocale (nu era fresh), apa, oua fierte, un tip de branza, cascaval, paine (doar alba), masline, cereale, ceai, lapte, si 2 tipuri de mezeluri. Personalul de la receptie deosebit de amabil, ne-au permis ca in ziua plecarii sa lasam bagajele la hotel si sa exploram orasul fara bagaje, ne-a fost de mare ajutor acest aspect. Camera micuta, fara balcon sau vedere spectaculoasa, dar deosebit de curata, cu tv, AC, frigider.

Cons:

Dusul ne-a creat mici probleme, nu eram obisnuiti cu acest sistem, practic iesea din perete in mijlocul baii si udai tot din baie.

2026-11-02 • via Nuitee
D
Dan • solo_traveller • ro
9
2026-10-24 • via Nuitee
ゼラニウム • solo_traveller • jp
10
2026-10-24 • via Nuitee
H
Horst • solo_traveller • at
8
Pros:

Das Hotel macht einen guten Eindruck und auch das Zimmer ist ok

Cons:

Die Dusche im Badezimmer ist für mich nicht ok, es gibt keine wirkliche Dusche und somit ist das ganze Badezimmer nass - inklusive WC

2026-10-22 • via Nuitee
A
Angelina • extended_group • bg
9
2026-10-21 • via Nuitee
D
Dominique • couple • fr
10
Pros:

Petit hôtel sympathique au calme avec beaucoup de charme, personnel accueillant, super petit déjeuner

Cons:

Douche sans séparation avec toilettes, après la douche tout est trempé

2026-10-12 • via Nuitee
A
Angelina • couple • bg
9
2026-10-08 • via Nuitee
E
Evelina • extended_group • gr
10
Pros:

Чист хотел, прекрасна гледка и богата закуска!

2026-09-18 • via Nuitee
G
gürgen • couple • tr
9
Rahat, sessiz,
Pros:

Konumu , oda mimarisi ve özellikle balkonu çok güzeldi

Cons:

wifi bağlantısı yok gibiydi

2026-09-11 • via Nuitee
P
Pavlin • couple • bg
10
2026-09-05 • via Nuitee
A
Atanasova • solo_traveller • bg
8
Pros:

Персонала и собственика бяха много отзивчиви!
Чистотага и спокойствието!
Закуската беше много добра.

Cons:

Нямаше тераса и вратите изискваха втимание

при затваряне.

2026-09-04 • via Nuitee
Y
Yolanda G. Ulla • solo_traveller • es
7
Pros:

El sitio es tranquilo y cerca del centro, a unos 10 minutos andando.
El desayuno abundante tipo buffet y con bastantes cosas para escoger, se podía tomar al aire libre en terraza.

Cons:

La habitación estaba en un segundo piso sin ascensor.

2026-08-31 • via Nuitee
F
Ferhad • family_with_children • tr
10
2026-08-26 • via Nuitee
Димитър • solo_traveller • bg
9
2026-08-24 • via Nuitee
G
Gabriel • solo_traveller • ro
7
Dejamagiți
Pros:

Locația si curățenia

Cons:

Fiind in tranzit ,ne am odhnit,ne doream sa luam micul dejun apoi sa plecam.Nu am putut lua micul dejun deoarece gazdele noastre nu s au trezit,restaurantul fiind inchis.Programul este de la 8,00 la 10,00 ,la 8,25 am plecat noi si nu a aparut nimeni.

2026-08-23 • via Nuitee
M
Mariana • solo_traveller • bg
10
2026-08-20 • via Nuitee
T
Turan • extended_group • tr
5
2026-08-20 • via Nuitee
V
Vremis • extended_group • md
10
2026-08-02 • via Nuitee
N
Natalia • solo_traveller • bg
10
Вълшебен романтичен престой!✨❤️
Pros:

Чисто, спокойно и много добре поддържано място. Любезен и отзивчив домакин. Просторна и комфортна стая с всичко необходимо. Красива гледка от терасата и приятна атмосфера за почивка. Закуската беше фантастична!

2026-07-20 • via Nuitee
C
Caterina • couple • bg
9
Cons:

Малко по-сложно е качването на багажа, защото няма асансьор. Всичко друго беше супер!

2026-07-02 • via Nuitee