Family Hotel Rai

Hotels
9 (51 reviews)
26A Ohrid Str. , Shumen , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean facilities
Great food
Cons:
Parking issues
Basic room decor

Categories

Cleanliness
9.14
Reviews mention that cleanliness is impeccable in all spaces.
Service
9.11
Personnel is described as very friendly and accommodating.
Location
8.65
Some reviews mention that the location is not ideal for parking.
Room Quality
8.6
Room quality was considered simple but compensated by comfort.
Amenities
9.13
Self-service coffee machine and fridge are well appreciated.
Value for Money
9.09
General sentiment indicates good value for the quality provided.
Food and Beverage
9.14
Food options at the restaurant were described positively.
Overall Experience
9.11
Overall experience was highly rated across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:25

Property Description

Charming Family Hotel Rai

Luxurious Rooms and Amenities
Indulge in rooms with free Wi-Fi, digital TV, and modern bathrooms with complimentary toiletries. Some rooms offer balconies for a scenic view.

Convenient Location and Services
Enjoy free on-site parking, a 24-hour front desk, and proximity to Shumen's center and transportation hubs. Explore nearby attractions like the UNESCO rock relief Madara Rider and Tombul Mosque.

Relaxing Lobby Bar and Garden Terrace
Unwind at the lobby bar or take a stroll in the serene garden with a terrace. Perfect for a peaceful retreat after a day of sightseeing.

Book your stay at Family Hotel Rai for a delightful blend of comfort and convenience.

Important information:

Every guest of the hotel will receive 10% discount in the hotel restaurant for his/her meal if he/she chooses to have a dinner there.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 51 reviews
Cleanliness: 9.14
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
E
EROL CHERAFETIN • solo_traveller • nl
10
2026-01-15 • via Nuitee
V
Valentin • couple • bg
9
2026-01-13 • via Nuitee
Андонов • couple • bg
8
Pros:

Персонала е много любезен и отзивчив.Веднага влиза в положение за каквото и да е. Хладилната витрина и кафе машина на самообслужване във фоайето е много добра идея.Ресторанта към хотела също много ми хареса. Чистота е на ниво!

Cons:

Разположението не е много добре, паркирането не е напълно уредено но персонала умело балансира тази дребна подробност.
Стаята беше малко семпла за очакванията ми но удобният матрак компенсира всичко!

2025-12-15 • via Nuitee
H
hristov • solo_traveller • bg
10
2025-12-13 • via Nuitee
N
Nedialko • couple • bg
10
2025-12-11 • via Nuitee
A
Agustin Rojo Seco • extended_group • es
10
2025-11-09 • via Nuitee
M
Mustafa • couple • no
10
2025-10-27 • via Nuitee
M
Mustafa • couple • no
10
2025-10-27 • via Nuitee
Илка Василева • family_with_children • bg
10
Семейно в Шумен
Pros:

Благодарим за чудесния престой,всичко беше чудесно,вече ще знаем къде да отсядаме в Шумен при последващо посещение.

Cons:

Няма такова

2025-10-13 • via Nuitee
I
ILIYANA • couple • bg
10
Pros:

An excellent place to stay! The premises were in a great condition, the location is near the Center, and the personnel is so friendly that made our stay even better. The restaurant also has great food options, it’s cosy, I highly recommend.

2025-10-13 • via Nuitee
N
Nikolai • couple • bg
9
2025-10-09 • via Nuitee
F
Falk • extended_group • de
9
Pros:

Sehr gutes Frühstück und Englisch sprechendes Personal.

2025-09-20 • via Nuitee
C
Carmen • couple • ro
10
2025-09-13 • via Nuitee
B
Begoña • couple • es
10
Pros:

Muy limpio, personal muy amable

Cons:

Por poner algo, baño típico búlgaro donde se moja todo el suelo, pero tampoco es un inconveniente. Baño muy amplio

2025-09-12 • via Nuitee
T
Tihomir • couple • bg
9
2025-09-08 • via Nuitee
S
Stefanie • couple • de
8
Pros:

Sehr netter Empfang, trotz spätem Check-In
Sehr gutes Frühstück

2025-09-08 • via Nuitee
A
Andrei • couple • ro
10
2025-08-24 • via Nuitee
A
Alexey • extended_group • ua
10
2025-08-14 • via Nuitee
A
Andronika • solo_traveller • bg
10
2025-08-10 • via Nuitee
S
Stanislava • solo_traveller • bg
9
2025-07-22 • via Nuitee