Hotel Basen

Hotels
9.2 (50 reviews)
Manukyan Street 2 , Sisian , am

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Exceptional service and staff friendliness
Cons:
Limited mentions of amenities provide little specific feedback

Categories

Cleanliness
9.66
Reviews highlight that the rooms are very clean and well-maintained.
Service
9.63
Guests frequently mention the staff's exceptional friendliness and helpfulness.
Location
9.17
The location is described as ideal and quiet.
Room Quality
9.12
Rooms are spacious and comfortable, with positive feedback on the furnishings.
Amenities
8.65
Guests appreciated the available facilities but did not explicitly mention them.
Value for Money
8.61
Good value is noted, especially for the quality of service and accommodations.
Food and Beverage
9.16
Breakfast options received positive mentions, highlighting quality and freshness.
Overall Experience
9.63
Overall, guests expressed high satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:30

Property Description

Luxurious Accommodation
Hotel Basen in Sisian offers elegant rooms equipped with modern amenities such as a wardrobe, fridge, and a private bathroom with complimentary slippers.

Convenient Facilities
Guests can enjoy the convenience of free WiFi access, a terrace for relaxation, and services like ironing and laundry facilities during their stay at Hotel Basen.

Exciting Activities
For those seeking adventure, Hotel Basen provides a range of activities including horse riding, ensuring a memorable experience for all guests.

Book your stay at Hotel Basen now to indulge in luxury, convenience, and excitement during your visit to Sisian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for AMD 6,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

9.2
Based on 50 reviews
Cleanliness: 9.66
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.63
G
golakhtar extended_group am
10
Pros:

That's is ok

2026-05-21 via Nuitee
J
JEAN-YVES solo_traveller fr
8
Pros:

Le fait qu'ils assurent la restauration.

2026-05-18 via Nuitee
A
ANJEI couple pl
10
Pros:

Очень понравилось место! Красивый вид на горы, чисто, удобно, есть паркинг, что очень удобно. Вкусный завтрак и очень приятный персонал! Рекомендуем!

2026-05-18 via Nuitee
S
Szilvia extended_group hu
9
2026-05-17 via Nuitee
O
Oleg couple am
10
Приятная гостиница
Pros:

Удобная кровать, дружелюбное отношение. Чистота. Есть халаты и тапочки. Шампунь, кондиционер. Вечером девочки угостили фруктами. Большая парковка.

Cons:

Нет такого

2026-05-16 via Nuitee
V
Vladimir couple am
10
2026-05-16 via Nuitee
S
Sofia solo_traveller pt
9
Pros:

There's nothing to dislike about this hotel. Everything is incredibly clean, the staff goes above and beyond to help, and the rooms have all you need (slippers, bathroom robes, and all the toilet-related things). There is a restaurant in the hotel which I also recommend - many options and the food is delicious. The location is a good compromise if you are by car and intend to visit some of the attractions close by (St. Karaper, Tatev etc).

The lady managing the hotel, Hasmik, is incredibly knowledgeable about Armenian culture, traditions, and is happy to share it to anyone who asks about it. My friend and I learned a lot with her. She also does a lot for the community and is doing a wonderful job in running the hotel.

You can book workshops at the hotel (traditional Armenian carpet making, how to make lavash and some more). We booked on the workshop on the day we did it (carpet making) and it was perfectly fine. We went to Tatev before to take the cable car and see the monastery and they even called to confirm if the cable car was open and reserve the tickets for us (Mondays are usually the maintenance day, thus not always possible to visit).

Overall, it truly made a difference for us to stay there. The hospitality was incredible and if I would go back, I would stay there again.

2026-05-05 via Nuitee
Артавазд couple am
10
Рекомендую
Pros:

Понравилось практический все: Расположение, завтрак, ресторан (мы там очень вкусно поужинали), на ресепшне теннисный стол стоит – можно в настольный теннис поиграть.
В номере своя колонка, мебель свежая, матрас ортопедический - удобный.
Особенно хочу подчеркнуть приветливость и вовлеченность персонала.

2026-05-05 via Nuitee
K
Karine couple fr
10
Hôtel parfait
Pros:

Nous avons été extrêmement bien accueillis
Les chambres sont très propres et très confortables et nous avons dîné au restaurant de l’hôtel et le petit déjeuner le lendemain matin… Tout était excellent.

2026-05-04 via Nuitee
Павел family_with_children am
10
Все отлично.
2026-05-03 via Nuitee
P
Parsons couple nz
9
2026-05-02 via Nuitee
K
karine solo_traveller fr
10
Pros:

Chambre très confortable avec un bon niveau d'équipement : peignoirs, chaussons, sèche cheveux...
Accueil et service impeccable ! Très bon restaurant, je recommande ❤️

2026-05-01 via Nuitee
V
vojtih solo_traveller cz
9
2026-04-20 via Nuitee
E
Eva couple cz
10
Velmi přátelský personál, dobré služby
Pros:

Nejlepší na ubytování je personál hotelu, který Vám s úsměvem splní všechno. K hotelu patří i restaurace, kde dobře vaří. Pokoje jsou prostorné, postele velice pohodlné. Zastavili jsme se tu dvakrát

2026-04-14 via Nuitee
C
Catherine et Pi family_with_children fr
10
Pros:

Quasiment seuls en ce début avril, et pourtant un accueil au top, façon grand hôtel, des équipements très soignés, un lit king size dans une chambre irréprochable. Dîner et petit-déjeuner sur place, ce qui compte dans la ville de Sisian, plutôt endormie à cette période...
Agréablement surpris !

Cons:

X

2026-04-06 via Nuitee
W
Wenzel couple de
10
Pros:

Alles war super! Das Personal war äußerst freundlich, das Zimmer sauber und komfortabel, das Essen im Restaurant sehr lecker und das Preis-Leistungsverhältnis sehr gut (Man müsste etwas länger auf das Essen warten, was uns jedoch nicht gestört hat.)

2026-04-05 via Nuitee
M
massimiliano family_with_children it
10
Ottimo posto!
Pros:

Personale gentile, camera grande e ben riscaltata, servizio ristorante eccellente, servono un vino della casa superlativo!

2026-04-02 via Nuitee
A
anja couple de
10
gute Station für 2-3 Nächte im Süden
Pros:

professionelles freundliches Personal, sauber, Parkplätze im Gelände, top Preis/Leistung, heiße Dusche, guter Wasserdruck

Cons:

Lüfter im Bad sehr laut

2026-03-26 via Nuitee
K
Krijn couple nl
10
2026-03-25 via Nuitee
A
Angela family_with_children us
9
Great place for a short stay in Sisian
Pros:

The front desk staff was cheerful and attentive. Our room was spacious and clean with very comfortable beds - the family room had a large double bed (queen size?) plus two twin beds, a small desk, and a lovely view (see photo). After we arrived around 6pm and got settled, we called down to order a light dinner. My husband wanted s'pas even though it wasn't on the menu, and they happily accommodated him. The food was fresh and delicious, including the breakfast buffet of breads, cereals, matzoun (natural yogurt), mooraba (fruit preserves), honey, eggs, and fruits. Our 11 year old enjoyed using the ping pong table in the reception area. Water in the bathroom got hot quickly -- just don't expect it to last for a long shower, especially if you are doing a full routine for long hair! Special thanks to the front desk staff for finding a toothbrush kit for our daughter who forgot to bring hers.

Cons:

Only minor suggestions for improvement:
1. Recommend an electrical outlet or extension cord next to the bed to allow guest to charge their device on the nightstand (there was a lamp on my nightstand with no place to plug it in) -- for now we plugged our devices on the desk which was fine for a single night stay.
2. Provide instructions to control heater in room -- it was cold in mid-March, but we found the room too warm and were not able to adjust the temperature. My husband was uncomfortably warm when sleeping.
3. Add a small shelf or countertop in bathroom for guests to place their belongings. There is more than enough floor space, but not enough surface space to put personal items such as hairbrush, skin cream, or cosmetics. Perhaps most people staying in Hotel Basen are lower maintenance than I am!

2026-03-20 via Nuitee