DoubleTree by Hilton Jeddah - Alandalus Mall

Hotels
8.1 (2792 reviews)
Al Faiha District، Prince Majed Road , Jeddah , sa

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and tidy rooms
Tasty food
Cons:
Check-in delays
Strong AC control issues

Categories

Cleanliness
7.85
Guests noted the rooms were tidy and clean.
Service
8.35
Staff was mentioned multiple times as friendly and helpful.
Location
8.35
Location is repeatedly praised as excellent and convenient.
Room Quality
7.85
Rooms were described as spacious and well-equipped.
Amenities
7.85
The hotel offers good amenities such as a gym and pool.
Value for Money
7.85
Overall good value, although pricing concerns were mentioned.
Food and Beverage
8.55
Breakfast was highlighted as tasty with varied options.
Overall Experience
8.15
Guests expressed a strong desire to return, showing overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:37

Property Description

Luxurious Amenities and Convenient Location

Located adjacent to Al Andalus Mall, Al Andalus Mall Hotel - Jeddah offers a state-of-the-art fitness center, outdoor pool, and easy access to nearby shopping destinations. Each of the 164 studios and apartments features modern amenities and comfortable furnishings, perfect for unwinding after a day of exploring the city.

Family-Friendly Features

Guests of all ages can enjoy the outdoor pool and children's pool, making it an ideal destination for families. The spacious accommodations and convenient location near entertainment options ensure a memorable stay for everyone.

Ideal for Business and Leisure

With a business center, meeting spaces, and proximity to the airport and downtown area, Al Andalus Mall Hotel - Jeddah caters to both business and leisure travelers. Whether you're attending meetings or relaxing by the pool, this hotel has everything you need for a successful stay.

Book your stay at Al Andalus Mall Hotel - Jeddah for a perfect blend of comfort and convenience.

Important information:

Please note that late check-out is free of charge until 14:00.

Please note that these charges are applicable for late check-out:
- A half-day charge from 14:00 to 18:00
- A full night charge after 18:00

All requests for late arrival are subject to approval by the property.

DoubleTree by Hilton Jeddah Al Andalus Mall is conveniently located adjacent to Al Andalus Mall. Guests can unwind at the state-of-the-art fitness center, enjoy the outdoor swimming pool, or relax and socialize, with easy access to Al Andalus Mall and Al Salam Mall. Complimentary WiFi is available throughout the property.

The hotel features 164 studios and spacious serviced one- and two-bedroom suites, each equipped with a seating area and a flat-screen TV with satellite channels. Select accommodations offer pool or city views. All rooms include a private bathroom with a bath or shower and a bidet, along with bathrobes, slippers, and complimentary toiletries.

Guests can enjoy the outdoor swimming pool, as well as a dedicated children’s pool for younger guests.

For business travelers, the hotel offers a fully equipped business center and meeting and convention facilities, along with a dedicated wedding ballroom.

DoubleTree by Hilton Jeddah Al Andalus Mall is located just 20 minutes from King Abdulaziz International Airport and a 10-minute drive from downtown Jeddah and Jeddah Islamic Port. Free on-site parking is available.

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for SAR 172.50 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for SAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2792 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.55
Overall Experience: 8.15
K
Khadija couple ng
8
2026-06-07 via Nuitee
محمد couple sa
10
2026-06-05 via Nuitee
عبدالله couple sa
10
Pros:

هادئ ونظيف وتعامل موظفي الاستقبال راقي وبالأخص موظفه بعد الظهر للأسف لا اعلم اسم الموظفه

Cons:

لا شي

2026-06-05 via Nuitee
S
Sarah couple sa
9
2026-06-05 via Nuitee
F
Fouad Abdelnaby solo_traveller eg
7
Good Location
Pros:

The location is perfect, cross a road and you are in andalus mall, or in Al Habibi Hospital

Cons:

the voice insulation between rooms is terrible, i had a family with kids in the adjacent room to me and i was staying in a circus

2026-06-04 via Nuitee
S
Suad couple sa
8
إقامة جميلة
Pros:

الموقع والنظافة

Cons:

وقت الخروج المبكر الساعة 12 ظهرا

2026-06-04 via Nuitee
H
hassan solo_traveller sa
8
Pros:

الغرفة واسعة

Cons:

اخذت غرفة غير مريحة وعلما باني ابلغتهم باني خرجت من عملية اليوم الواحد وكانت الغرفة في الممر عند المرور والمصعد وازعاج

2026-06-03 via Nuitee
A
Abdulaziz Ahmed Abdalla solo_traveller ke
9
Pros:

Location and Ambience.

2026-06-02 via Nuitee
A
anood family_with_children sa
9
الاهتمام بفطور الاطفال والتنوع
Pros:

الموقع

Cons:

لا شي

2026-06-02 via Nuitee
A
Abdulrhman couple sa
10
2026-06-02 via Nuitee
I
Imad couple sa
9
Pros:

The location near the mall was very helpful

Cons:

Nothing

2026-06-01 via Nuitee
رائد عجاج solo_traveller sa
5
Cons:

حجم الجناح ، موعد خروج مبكر

2026-06-01 via Nuitee
N
Nur solo_traveller us
10
Memorable short stay
Pros:

Hotel's location is attached to a great mall and only 20 minutes away from Jeddah International Airport with Taxi. Staffs are friendly and accommodating.

Cons:

Entrance to the hotel is difficult to find as it is behind a big hospital. I recommend to put more signage around the nearby street leading to hotel to give more guidance to the hotel entrance.

2026-06-01 via Nuitee
U
Usman Muhammad couple ng
2
The front desk manager was bearly speaking to us, we asked for a vehicle to the airport, driver wasn’t available, and he
Pros:

Location

Cons:

It was smelling. Smelt like sewer.

2026-05-31 via Nuitee
عايش couple sa
9
2026-05-31 via Nuitee
A
Ahmed couple sa
10
Pros:

الهدؤ وقربه من الاندلس مول

Cons:

عدم تظيف الزجاج من داخل الجناح ولايوجد في دورة المياه فرشة اسنان ولا الامشاط وايضاً لايوجد ماء للشرب الضيافه ولا القهوة وعدم التجاوب والرد على الاتصال من قبل الاستقبال

2026-05-30 via Nuitee
عمرو couple sa
10
Pros:

الفندق مرتب ونظيف، والاستقبال ممتاز ومتعاونين وشكر خاص للاخت فاطمة، تسجيل الدخول والخروج سهل وسريع وخدمة الغرف جيدة وكثير من الخدمات قريبة جدا

Cons:

تحتاج الغرف لاستبدال التلفزيونات القديمة بتلفزيونات ذكية ويشوفون حل لكيبل النت المتصل بالتلفزيون

2026-05-30 via Nuitee
A
Abdulaziz family_with_children sa
8
Pros:

شكراً للاخوان والخوات في الاستقبال تعاملهم راقي وكذلك شكر خاص للأخ مهند باعسيل

Cons:

تم توفير مفرش واحد ولحاف واحد فقط اضافية للاطفال

2026-05-30 via Nuitee
M
Mohammed solo_traveller sa
8
Pros:

Parking

2026-05-30 via Nuitee
M
Mhmandili solo_traveller sa
7
2026-05-29 via Nuitee