Heartland hotel

Hotels
7.5 (8 reviews)
KN 1 Street , Kigali , rw

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Facilities

Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
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Review Highlights

Pros:
Good service
Cons:
Nothing much to say

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Service was praised as good by most guests.
Location
8
The hotel's location was highlighted as a great advantage.
Room Quality
7.5
Rooms were generally comfortable with some minor maintenance issues reported.
Amenities
7
Guests had mixed reviews on amenities, with some appreciating the gym and pool while others felt spa services were lacking.
Value for Money
6.5
Opinions varied on the price, with some guests finding it high for the offered services.
Food and Beverage
7.3
Breakfast and dining services received positive feedback overall.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 09:33

Property Description

Convenient Location and Amenities
Heartland hotel, located in Kigali, offers a comfortable stay just 1.5 km from Belgian Peacekeepers Memorial. With a shared lounge, free parking, and a bar, guests can unwind and relax effortlessly.

Diverse Dining Options
Indulge in a culinary journey at our restaurant serving African, American, and French cuisine. Special dietary requests are accommodated with vegetarian, dairy-free, and vegan options available upon request.

Comfortable Accommodation
Each room at Heartland hotel is well-equipped with essential amenities including a flat-screen TV, private bathroom, and cozy bedding. The 24-hour front desk, shuttle service, and free WiFi ensure a seamless stay experience.

Book your stay at Heartland hotel for a memorable and convenient experience in Kigali.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.5
Based on 8 reviews
Cleanliness: 7.5
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 8
L
Loureen • solo traveller • ke
8
Very good
2025-06-18 • via Nuitee
M
Muwonge • review category business travellers • ug
10
As Uganda cycling association we say thank you
Pros:

good service

Cons:

nothing much to say

2025-03-03 • via Nuitee
A
Aina • review category business travellers • ng
8
Very good
Pros:

Peace

Cons:

Attention

2024-12-10 • via Nuitee
T
Temitope • review category business travellers • ng
4
Disappointing
Pros:

Nothing

Cons:

Virtually everything

2024-07-19 • via Nuitee
J
Joseph • solo traveller • tz
5
Passable
2023-10-23 • via Nuitee
M
Moses • review category business travellers • ug
5
Fair and quite
Pros:

The beddings and hygiene

Cons:

Poor internet

2023-02-22 • via Nuitee
H
Hassan • solo traveller • pk
10
Exceptional
2022-12-26 • via Nuitee
H
Hassan • solo traveller • pk
10
Exceptional
2022-12-24 • via Nuitee