Elephant Passage

Hotels
8.5 (1058 reviews)
Vellathooval - Anachal Road No.252/IV , Munnar , in

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Beautiful location and views
Tasty food options
Cons:
Remote location and difficult access
Service issues and hygiene concerns
High price for value

Categories

Cleanliness
8.21
Generally clean but some concerns with hygiene mentioned.
Service
8.68
Service was generally positive, though there were some issues with staff responsiveness.
Location
8.72
Location is serene, though somewhat remote and difficult to access.
Room Quality
8.67
Rooms are clean and comfortable, good quality furnishings.
Amenities
8.2
Amenities are good, but some facilities were noted as incomplete.
Value for Money
8.16
Pricing was considered high compared to provided services.
Food and Beverage
8.71
Food was tasty and varied, though some improvements in local cuisine suggested.
Overall Experience
8.68
Overall satisfactory experience with memorable events and good ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:30

Property Description

Luxurious Accommodation
Experience a lavish stay at Elephant Passage in Munnar, just 24 km from the renowned Munnar Tea Museum. Indulge in the comfort of our 5-star hotel with an outdoor swimming pool, free private parking, and a beautiful garden.

Convenient Amenities
Enjoy the convenience of a tour desk, 24-hour front desk, airport transfers, room service, and complimentary WiFi during your stay. Wake up to a delicious buffet or continental breakfast to start your day off right.

Explore Nearby Attractions
Discover the beauty of Cheeyappara Waterfalls and Mattupetty Dam, both just 32 km away from the hotel. With Cochin International Airport only 87 km from the accommodation, your journey to luxury and relaxation begins at Elephant Passage.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1058 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
A
Alex • family_with_children • ae
7
2026-07-18 • via Nuitee
N
Nizamudeen • family_with_children • qa
8
2026-07-17 • via Nuitee
S
Sweta • solo_traveller • in
8
Pros:

Best location & comfortable stay.

Cons:

Bathroom was small...overall all good.

2026-07-15 • via Nuitee
P
Priyalakshmi • solo_traveller • ae
9
2026-07-11 • via Nuitee
A
Anandu • couple • no
9
2026-07-09 • via Nuitee
B
Benny • family_with_children • au
9
Cons:

Overall, we had a good stay at the resort, but there were a few issues that were disappointing.

The bathroom had no normal (cold) water available—only hot water. Although someone came to fix it, afterwards the water flow became very weak, even when the tap was fully open.

The hand-held shower was also not working because the selector pin used to switch between the overhead and hand-held shower was broken. When we reported it, we were told to pull the remaining narrow pin manually, which was difficult and inconvenient to use.

The TV would not turn on initially because we couldn't locate its power switch. The switch was not near the TV but beside the bedside table. We were informed that it had been labelled, but the sticker was missing, making it very difficult to find.

The swimming pool water was cold, even though the resort stated that the pool would be heated with warm water. This was disappointing, as we were expecting a warm pool based on the information provided.

These are not the kind of issues we expected from a resort of this standard. Aside from these maintenance concerns, the resort was good overall, and we otherwise enjoyed our stay.

2026-07-06 • via Nuitee
R
Ramashankar • solo_traveller • in
9
2026-06-16 • via Nuitee
S
Saumya Kareem • solo_traveller • gb
10
2026-06-08 • via Nuitee
S
Seema • solo_traveller • in
8
The property is beautiful and scenic, with charming rooms and cottages that make mornings delightful. However, the stay
Pros:

A beautiful property with scenic surroundings, though the drive up can be a bit challenging. The estate offers both rooms and cottages, with the cottages being especially charming. Mornings here are truly picturesque and serene.

Cons:

The room AC was not functioning properly, the TV connection was faulty, the Wi‑Fi had issues, and the remotes were not working.

2026-06-07 • via Nuitee
D
Dilip • family_with_children • ae
3
It was rated as 5 stars in your app whereas it was substantially substandard- water was not getting warm, switches were
Pros:

I didn’t like anything about the property

Cons:

I didn’t like anything about the property

2026-05-30 • via Nuitee
D
Dilip • extended_group • ae
3
2026-05-30 • via Nuitee
N
Nithin • extended_group • ca
8
To be frank, I booked this for my friend's honeymoon trip.So I'm not sure about the review.
2026-05-29 • via Nuitee
A
Ajmal • family_with_children • in
8
2026-05-29 • via Nuitee
S
Sugumar • solo_traveller • in
9
2026-05-28 • via Nuitee
P
Philip • solo_traveller • in
8
Peaceful stay
Pros:

The food was awesome!

Cons:

The view from my balcony room was pretty underwhelming.

2026-05-27 • via Nuitee
N
Neelesh • extended_group • gb
10
Very comfortable stay
Pros:

Everything

Cons:

No complaints

2026-05-27 • via Nuitee
M
Michael • couple • gb
10
Pros:

We had a fabulous stay

2026-05-27 • via Nuitee
V
Vipin • family_with_children • in
8
2026-05-19 • via Nuitee
S
SHAONI • family_with_children • in
10
2026-05-16 • via Nuitee
M
Matthew • family_with_children • gb
10
Experience the height of luxury from on top of the world
Pros:

Elephant Passage is one of the most pristine and majestic resorts seen on our trip through India! Staying there turned out to be a real stroke of luck. Special thanks go to the friendly and professional Santusha on reception who worked hard to make the stay enjoyable and who attended to our every need! The room was spacious and luxurious with is own balcony and outdoor seating area. Exceptional, healthy and freshly-prepared food and drink provided throughout the stay. Plenty of activities and events on every day. Touring the grounds was charming. The views from the poolside of the valleys below were breathtaking and the resort proved the perfect springboard into the luscious and exquisite Munnar area. Be sure to see the elephants!

Cons:

It couldn't have been better!

2026-05-14 • via Nuitee