Bhurban valley guest house

Hotels
•
Independent
8.8 (67 reviews)
Near cadet college bhurban , kohsar market,Bhurban Rawat Murrre , Murree , PK

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable room
Good staff
Reasonable price
Cons:
Poor customer service
Loadshedding
Lack of hot water
Request for advance payment
Refusal of confirmed bookings
Rotten smell

Categories

Cleanliness
4.5
Guests have made specific negative remarks about odors and overall cleanliness.
Service
3.6
The complaints about customer service and management mishandling seem to exhibit a trend of poor service.
Location
5
Location was not highlighted as a notable aspect in many reviews, indicating neutral sentiment.
Room Quality
6
Mixed responses for room quality, with some highlighting comfort while others mention severe issues.
Amenities
4.8
Issues with amenities such as loadshedding, lack of hot water and non-availability of facilities were brought up, reflecting a lower score.
Value for Money
5.2
Some guests found their stay reasonable, but several complaints suggest many did not find value for money.
Food and Beverage
5.5
The food received mixed reviews, with some liking the breakfast outside the city while others had issues like unprovided discounts and tea quality.
Overall Experience
4.9
Overall experience varies, with some negative experiences severely impacting the hotel's total rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 05:58

Property Description

Luxurious Accommodation
Experience a stay like no other at Bhurban valley guest house in Murree. Enjoy the lush garden, relax on the terrace, and indulge in delicious meals at the on-site restaurant. With complimentary WiFi and private parking, your convenience is our priority.

Fully-Equipped Rooms
Selected rooms feature a fully-equipped kitchen with modern appliances, ensuring a comfortable and convenient stay. From a fridge to a dishwasher and an oven, everything you need is at your fingertips.

Exceptional Service
Our multilingual staff, fluent in English and Punjabi, are available 24/7 at the reception to assist you with any inquiries or requests. Your comfort and satisfaction are our top priorities.

Book your unforgettable stay now at Bhurban valley guest house and let us exceed your expectations.

Important information:

Please inform Bhurban valley guest house in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please note that there is a 2.7% charge when you pay with a (Visa, Mastercard, American Express etc) credit card.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for PKR 300 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location