Grand Plaza

Hotels
8.6 (641 reviews)
MSA Road , Munnar , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Dated furniture

Categories

Cleanliness
7.73
Cleanliness is highlighted as a huge issue by a reviewer.
Service
9.2
The staff was described as friendly, courteous, and attentive in several reviews.
Location
8.74
Multiple reviews complimented the location as good and accessible.
Room Quality
8.19
Rooms were generally comfortable, though some reviews noted dated furniture.
Amenities
9.22
The hotel offers many amenities including complementary snacks, cooking demonstrations, and clean facilities.
Value for Money
8.68
Excellent value for money highlighted by a guest based on food and overall experience.
Food and Beverage
8.23
Food quality received mixed reviews, with some praising the restaurant and others finding issues with it.
Overall Experience
8.8
Overall satisfaction reflects a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:01

Property Description

Tea Plantation Paradise:
Nestled amidst picturesque tea plantations, Grand Plaza offers a tranquil escape just 1.5 km from Munnar.

Diverse Dining Options:
Indulge in a culinary journey at our coffee shop and restaurant, where you can savor Indian delicacies, Chinese delights, and Continental favorites.

Comfortable Accommodation:
Relax in rooms equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and cozy seating areas. The attached bathrooms feature hot and cold shower facilities for your convenience.

Experience the beauty of Munnar with us at Grand Plaza. Book now for a memorable stay amidst nature's bounty.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 641 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
K
Kenneth solo_traveller se
9
Ett hotell med bra läge och med trevlig och hjälpsam personal.
Pros:

Trevlig och hjälpsam personal, bra läge som passade utmärkt för en ensamresenär.

Cons:

Restaurangen levde inte upp till mina förväntningar.

2026-03-16 via Nuitee
B
Babette couple de
9
Sehr empfehlenswert!
Pros:

Gute Lage, sehr nettes, hilfsbereites Personal…hatten ein Balkonzimmer zum Fluss und haben uns die 3 Nächte wohl gefühlt!

2026-03-13 via Nuitee
D
Daniela family_with_children se
9
Pros:

Personalen var väldigt uppmärksam och hjälpsam. Alla gjorde sitt bästa för att gå till mötes. Hotellet ligger bra till för kommunikationer med bussar eller med guider. Samtidigt som det är lite lugnare och tyst där hotellet finns.
Särskilt tack till receptionstjejen Prithi (ursäkta om jag syavat fel) och vår städerska MahaLakskmi som varje dag gjorde jättefint.

2026-03-04 via Nuitee
C
CHANGYE family_with_children in
10
Pros:

服务很周到,厨师的饭菜很好,设施也比较好。被子很舒适。

2026-03-03 via Nuitee
N
Natalia couple pl
9
Pros:

Overall great place to stay, a bit further from Munnar town but it’s even better because you can have more quiet experience.

Cons:

Small in the bathroom

2026-02-28 via Nuitee
H
Haim family_with_children il
7
2026-02-28 via Nuitee
M
Malik solo_traveller in
7
2026-02-28 via Nuitee
B
Brenton couple fr
10
One of the best hotel stays I've ever experienced
Pros:

Top-notch amenities, marvelous views from the balcony (river, tea plantations), fantastic buffet breakfast with impressive variety of South Indian and western dishes that changed by the day, complimentary tea and snacks in the late afternoon by the river, excellent laundry service, very friendly and accommodating staff.

Cons:

We had heard about a free cooking class in the evening, but this never seemed to take place. Also, while she is very cheerful and charming, Mahalakshmi, who is in charge of room cleaning, became rather irritating by the end of our four-night stay, given her incessant requests that we review her by name (and, to that end, quizzing us on her name). A cute quirk at first, but it got old by the fourth and fifth time.

2026-02-25 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Good location. Very friendly helpful staff. Great food especially breakfast. Staff helped arrange onward intercity transfer.

Cons:

More expensive than options of similar standard.

2026-02-13 via Nuitee
P
Philip extended_group us
7
2026-02-11 via Nuitee
C
claire couple gb
6
Good but could be cleaner.
Pros:

The staff were lovely and the evening dinner was good. We really enjoyed the cookery demo as well

Cons:

There were long black hairs in the bed and the rooms could do with a thorough clean (including light switches). The breakfast was plentiful but not really to my taste. The incessant calls asking if we want a spa treatment was too much.

2026-02-10 via Nuitee
A
Anat couple us
9
Pros:

The hotel staff were so helpful, attending to all our needs to include arranging show tickets and transportations. The restaurant was excellent. We ate there breakfast, lunch and dinner and everything was tasty. The hotel location was perfect - close to the city and many restaurants.

Cons:

There few malfunctioning electrical outlets in the room and the door to the balcony blocked the room’s entrance door. These were minor problems. The bed was comfortable and the bathroom was clean and spacious.

2026-01-31 via Nuitee
P
philip couple gb
8
Good hotel, good value. Recommended
Pros:

Quiet location. Friendly staff. Nice breakfast

Cons:

Just a few small things - we had to ask for loo roll. Laundry was late coming back. But these things didn’t matter

2026-01-31 via Nuitee
M
Markus couple de
9
Sehr gutes Hotel um ein paar ruhige Tage in Munnar zu verbringen!
Pros:

Sehr schönes Restaurant im Haus. Das Hotel wird professionell geführt. Nettes und zuverlässiges Personal!

2026-01-30 via Nuitee
S
Shebin couple in
8
2026-01-28 via Nuitee
Y
Yael couple il
8
מקום נקי ונעים ושקט
Pros:

לסדינים היה ריח נעים

2026-01-25 via Nuitee
N
Norbert Josef couple de
9
Pros:

Sehr freundliche und zuvorkommende Mitarbeiter, gemütliches Zimmer, Frühstück und Abendessen/Buffet waren ok.

Cons:

Der Ort Munnar selbst ist eine einzige Enttäuschung. Das Hotel liegt etwas abseits vom Ort und relativ ruhig.

2026-01-25 via Nuitee
K
Kamal family_with_children in
8
2026-01-24 via Nuitee
J
Jana family_with_children cz
10
Pros:

Nice staff. Good food. Great location. They have a free cooking class every night. Nice view.

2026-01-22 via Nuitee
J
J family_with_children in
9
Would love to stay in future
Pros:

Front office staff were highly co-operative and helpful. All facilities incuding location were good
I could not stay for more than one night though i have booked for three nights due to some compelling circumstances.
Its proximity to the main town is very close and I loved it.

2026-01-22 via Nuitee