Grand Plaza

Hotels
8.6 (681 reviews)
MSA Road , Munnar , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Dated furniture

Categories

Cleanliness
7.73
Cleanliness is highlighted as a huge issue by a reviewer.
Service
9.2
The staff was described as friendly, courteous, and attentive in several reviews.
Location
8.74
Multiple reviews complimented the location as good and accessible.
Room Quality
8.19
Rooms were generally comfortable, though some reviews noted dated furniture.
Amenities
9.22
The hotel offers many amenities including complementary snacks, cooking demonstrations, and clean facilities.
Value for Money
8.68
Excellent value for money highlighted by a guest based on food and overall experience.
Food and Beverage
8.23
Food quality received mixed reviews, with some praising the restaurant and others finding issues with it.
Overall Experience
8.8
Overall satisfaction reflects a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:01

Property Description

Tea Plantation Paradise:
Nestled amidst picturesque tea plantations, Grand Plaza offers a tranquil escape just 1.5 km from Munnar.

Diverse Dining Options:
Indulge in a culinary journey at our coffee shop and restaurant, where you can savor Indian delicacies, Chinese delights, and Continental favorites.

Comfortable Accommodation:
Relax in rooms equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and cozy seating areas. The attached bathrooms feature hot and cold shower facilities for your convenience.

Experience the beauty of Munnar with us at Grand Plaza. Book now for a memorable stay amidst nature's bounty.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 681 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
P
Pavithra • extended_group • in
10
Pretty good
Pros:

Well maintained. Staff were super responsive and professional.
Only drawback is food, we ordered biriyani, chicken starter and it was below average.

Housekeeping staff Lakshmi was very friendly and she did keep the room neat and clean.

Overall it is value for money.

Cons:

Food

2026-07-04 • via Nuitee
S
seshank • solo_traveller • in
5
Pros:

Staff is good

Cons:

Washrooms have leakages and not upto the mark

2026-07-01 • via Nuitee
J
Jeevan Kumar • solo_traveller • gb
10
2026-06-30 • via Nuitee
N
Niyas • family_with_children • in
5
Pros:

Food was moderate
Breakfast very bad not value for money

Cons:

Location was good

No parking at property
Tv only no Chanel
Power supply disconnection at several times
Power supply distr

2026-06-29 • via Nuitee
S
Satish • extended_group • us
4
below average
Pros:

front desk team

Cons:

not a 4 star property. pictures look deceptively good. manager seemed to lack professionalism in dealing with customer service situations

2026-06-29 • via Nuitee
K
Kurupp • solo_traveller • in
7
Just Normal Hotel
Pros:

The Staff was very attentive and good.
Food is good no doubt.

Cons:

No proper car parking, no place to park vehicle inside the hotel, we have to park 250 meters in the open ground, it is terrible if rain. No dedicated parking for any rooms available. During weekend the parking ground is full of taxis.
Rooms are ok felt bit smaller to the price point.
The wash room of 306 room was so stinky, no air freshner

2026-06-28 • via Nuitee
B
Bader • solo_traveller • om
10
Pros:

الطاقم ودودين جدا من الاستقبال إلى ترتيب الغرفة وتنظيفها أول بأول. وحجزنا مع وجبتين إفطار وعشاء. 10 على 10 التغذية وتعامل الموظفين في المطعم مميز وراق. كنت حاجز ليلة واحدة ولما شفت تعاملهم الراق وتغذيتهم المميزة جددت ليلة أخرى. والموقع قريب من مركز المدينة تمشي إلى السوق 15 دق فقط.

Cons:

لاشي.

2026-06-21 • via Nuitee
P
Pooja • solo_traveller • de
9
Pros:

The food was delicious. The rooms were clean and well equipped. Got a room upgrade which was an added bonus.

2026-06-14 • via Nuitee
K
kanika • solo_traveller • in
3
2026-06-12 • via Nuitee
S
SivaPrakasam • family_with_children • in
9
We stayed in an Ambience Room with a river view on the 3rd floor along with our family, including a 2-year-old child. Th
Pros:

Ambience and room nearness
Staff behaviour
All Room facilities including Hair Dryer in bathroom

Cons:

The car parking area is located a little away from the hotel. While parking is available, it could be managed better. During our stay, another vehicle blocked our path, and it took approximately 15–20 minutes to clear the way before we could leave.

The breakfast was good in terms of quality and taste; however, the selection was somewhat limited. A wider variety of options would further enhance the overall dining experience.

2026-06-08 • via Nuitee
K
KANNAN • solo_traveller • in
8
Pros:

STAFFS and location

Cons:

1.Parking area
2.main road to cottage turning hit the bottom of car

2026-06-07 • via Nuitee
S
SANJAM KUMAR • solo_traveller • in
8
Pros:

Located in Old Munnar.
Near to central.
Upper floor rooms are better.

Cons:

50 meter Approch road from main road was in bad shape and muddy.

2026-06-04 • via Nuitee
S
Suresh • family_with_children • in
8
2026-05-31 • via Nuitee
L
Lokesh • solo_traveller • in
8
2026-05-28 • via Nuitee
M
Mohamed Kasim Abuthaliff • solo_traveller • in
10
Pros:

Nature view

Cons:

Nothing

2026-05-26 • via Nuitee
S
Sowvick • solo_traveller • in
9
2026-05-25 • via Nuitee
S
Sobin • family_with_children • in
7
Enjoyed the stay with my family.
Pros:

Breakfast was good.

Cons:

Room was little smaller.

2026-05-22 • via Nuitee
A
Arjun • solo_traveller • au
9
2026-05-22 • via Nuitee
P
Periyathambi • solo_traveller • in
9
Pros:

The location is at the centre and cleanliness is good breakfast can include the traditional dishes of Kerala.But the stay is good and comfotable

2026-05-19 • via Nuitee
R
Richard • couple • fr
8
Agréable mais doit
Pros:

L' emplacement
Les chambres

Cons:

Petit déjeuner manquait un peu de produits continentaux
Pas de yoghourt
Que du pain blanc

2026-05-13 • via Nuitee