Grand Plaza

Hotels
8.6 (704 reviews)
MSA Road , Munnar , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Dated furniture

Categories

Cleanliness
7.73
Cleanliness is highlighted as a huge issue by a reviewer.
Service
9.2
The staff was described as friendly, courteous, and attentive in several reviews.
Location
8.74
Multiple reviews complimented the location as good and accessible.
Room Quality
8.19
Rooms were generally comfortable, though some reviews noted dated furniture.
Amenities
9.22
The hotel offers many amenities including complementary snacks, cooking demonstrations, and clean facilities.
Value for Money
8.68
Excellent value for money highlighted by a guest based on food and overall experience.
Food and Beverage
8.23
Food quality received mixed reviews, with some praising the restaurant and others finding issues with it.
Overall Experience
8.8
Overall satisfaction reflects a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:01

Property Description

Tea Plantation Paradise:
Nestled amidst picturesque tea plantations, Grand Plaza offers a tranquil escape just 1.5 km from Munnar.

Diverse Dining Options:
Indulge in a culinary journey at our coffee shop and restaurant, where you can savor Indian delicacies, Chinese delights, and Continental favorites.

Comfortable Accommodation:
Relax in rooms equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and cozy seating areas. The attached bathrooms feature hot and cold shower facilities for your convenience.

Experience the beauty of Munnar with us at Grand Plaza. Book now for a memorable stay amidst nature's bounty.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 704 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
C
Christophe • family_with_children • fr
10
Excellente situation géographique, bon rapport qualité/prix, confortable et idéal pour les familles.
Pros:

- Excellente situation géographique pour visiter les alentours sur plusieurs jours.
- Bon petit-déjeuner buffet et belle carte de menu pour le dîner - qui varient chaque jour
- Personnel accueillant et serviable.
- Bons massages ayurvédiques avec SPA
- Chambres propres et confortables.
- Très bon rapport qualité/prix.

Cons:

La route d'accès est un peu dégradée. Elle est cependant assez courte et très bien située.

2026-08-07 • via Nuitee
N
Noufal • family_with_children • ae
10
Pros:

Nice property , friendly staff

2026-08-06 • via Nuitee
N
Naif • couple • sa
8
2026-08-05 • via Nuitee
A
alswafi • solo_traveller • om
10
Pros:

من أفضل الفنادق في مونار وأسعاره طيبة

Cons:

لا شيء

2026-08-05 • via Nuitee
R
Ram • solo_traveller • in
8
2026-08-04 • via Nuitee
S
Sathish • solo_traveller • in
10
Pros:

The room was clean and neat and stay of very helpful and friendly. Food was good and tasty. Over all stay was very good experience.

2026-08-02 • via Nuitee
S
Satu • solo_traveller • fr
8
Pros:

Le cadre et la chambre

Cons:

LE RESTAURANT

2026-07-25 • via Nuitee
V
Vishwakarma • solo_traveller • in
10
2026-07-25 • via Nuitee
J
Jainy John • solo_traveller • ae
8
Pros:

Value for money. Friendly and supportive staff, good rooms, washrooms etc.

Cons:

The shower is just warm and not very hot in the evenings...however we get hot showers in the mornings.

2026-07-23 • via Nuitee
S
shakir • family_with_children • in
10
Perfect hospitality by all the staff. Very helpful from checking in,room service and even for special requests they real
Pros:

Easily accessible and town centre right next to the bus stand

2026-07-19 • via Nuitee
S
Sailesh • family_with_children • in
10
Pros:

Great location in Munnar town. Accessible to all spots. Best for the KSRTC double decker bus ride. Its walkable distance. The staff was responsive and welcoming

2026-07-16 • via Nuitee
K
Karthik.jpk20 • solo_traveller • in
9
Fantastic Stay in Munnar
Pros:

Excellent Location

Cons:

Everything is good

2026-07-10 • via Nuitee
S
Soumajit • extended_group • ae
9
Nice place to stay in Munnar near City Centre
Pros:

Rooms are very good and well maintained

Cons:

Some guests are not followed peacefulness inside hotel

2026-07-09 • via Nuitee
S
Sajid Aks • solo_traveller • in
10
2026-07-06 • via Nuitee
K
Kumar • solo_traveller • hu
7
2026-07-06 • via Nuitee
P
Pankaj • couple • in
10
2026-07-05 • via Nuitee
P
Pavithra • extended_group • in
10
Pretty good
Pros:

Well maintained. Staff were super responsive and professional.
Only drawback is food, we ordered biriyani, chicken starter and it was below average.

Housekeeping staff Lakshmi was very friendly and she did keep the room neat and clean.

Overall it is value for money.

Cons:

Food

2026-07-04 • via Nuitee
S
seshank • solo_traveller • in
5
Pros:

Staff is good

Cons:

Washrooms have leakages and not upto the mark

2026-07-01 • via Nuitee
J
Jeevan Kumar • solo_traveller • gb
10
2026-06-30 • via Nuitee
S
Satish • extended_group • us
4
below average
Pros:

front desk team

Cons:

not a 4 star property. pictures look deceptively good. manager seemed to lack professionalism in dealing with customer service situations

2026-06-29 • via Nuitee