Bel Air Motor Hotel

Hotels
6.3 (323 reviews)
140 West First Street , Tustin , us

listing image 1
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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
First aid kit available
Screens / Barriers between staff and guests for safety
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Review Highlights

Pros:
Comfortable
Location
Clean rooms
Cons:
Dirty
Bed bugs
Bad service
Misleading photos

Categories

Cleanliness
3.93
Multiple reviews indicate significant cleanliness issues, including dirty rooms and bathrooms.
Service
7.9
Some reviews mention kind staff but several negative experiences regarding billing practices.
Location
6.94
Positively mentioned for proximity to venues, but concerns about safety in the area due to homelessness and noise.
Room Quality
5.89
Inconsistent opinions on room conditions, with descriptions of stains and outdated decor.
Amenities
5.42
Some basic amenities mentioned, but many reported malfunctions like the ice machine and dirty conditions.
Value for Money
6.88
Mixed feedback; some felt it was adequate for the price, while others felt overpriced given the issues.
Food and Beverage
6.73
Not explicitly mentioned in reviews, assumed average for this hotel tier.
Overall Experience
6.7
Overall dissatisfaction with several strong complaints, but some reviews indicate potential positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:08

Property Description

Convenient Location
Located in Tustin, Bel Air Motor Hotel provides easy access to popular attractions like South Coast Plaza and Knotts Berry Farm. Guests can explore nearby destinations such as Queen Mary and Anaheim Convention Center.

Comfortable Accommodation
Enjoy a comfortable stay in our 2-star hotel with free WiFi and complimentary private parking. Our 24-hour front desk ensures your needs are met promptly for a hassle-free experience.

Nearby Amenities
Conveniently situated close to Fashion Island and John Wayne Airport, Bel Air Motor Hotel offers convenience for both leisure and business travelers. Book now for a pleasant stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 323 reviews
Cleanliness: 3.93
Service: 7.9
Location: 6.94
Room Quality: 5.89
Amenities: 5.42
Value for Money: 6.88
Food and Beverage: 6.73
Overall Experience: 6.7
J
Josette • couple • us
10
2026-01-24 • via Nuitee
M
Maria • couple • us
10
Nice place and customer service
Pros:

Just over all it was pleasant

Cons:

Sorry can’t think of anything I didn’t like

2026-01-21 • via Nuitee
B
Bryan • couple • us
1
2026-01-19 • via Nuitee
M
Martha • couple • us
10
2026-01-19 • via Nuitee
H
Hector • solo_traveller • us
7
I got what I paid for, if I paid more elsewhere I could of gotten more.
Pros:

The room had the bare necessities that I needed. The parking was sufficient.

Cons:

The room needed repairs and renovations.

2026-01-19 • via Nuitee
S
Shelly • couple • us
1
2026-01-19 • via Nuitee
N
Norayr • couple • us
1
This is a Motel not a Hotel
Pros:

Nothing is likable

Cons:

Floors are dirty, towels have stain on them. Bed cover is thinner than a sheet with a stain on it. The headboard of the bed has sticky substance and is dirty
Bathroom door does not close well and has pet damage on the bottom. Showerhead has no water pressure, there is cheap shampoo but no conditioner , the room smells bad the pillow and sheet smell bad.

I rarely say this, but I wish I listened to my husband and did not book here . This is a motel not a hotel.
I was in a hurry and needed last minute reservation and this popped up first on booking.com and I went for it.
My husband warned me to make sure it’s a nice place and I was like, it says it’s a hotel so it should be ok, we weren’t looking for somewhere fancy , just a place to spend one night. But I wish I had checked more I don’t know how I’ll be sleeping here in all this dirt.

2026-01-19 • via Nuitee
N
Nelson • couple • us
8
2026-01-19 • via Nuitee
S
shane • couple • us
4
2026-01-19 • via Nuitee
N
neal • solo_traveller • us
1
unpleasant
Cons:

dirty bathroom towels, broken refrigerator, tv remote not fully functional, some lamps missing light bulbs, no blanket...just a sheet and something very thin on top of that sheet. front desk clerk said my transaction with book.com did not go through and that i would need to pay cash. i did pay cash but forgot to ask for a receipt. this resulted in being charged twice.

2026-01-19 • via Nuitee
J
Jashawn • family_with_children • us
3
Staff was cool but they need to clean their facilities
Pros:

Comfy beds and pet friendly

Cons:

My 18 month old daughter pulled out a bag of meth that had a large amount in ut

2026-01-19 • via Nuitee
D
Demetrio • couple • us
6
2026-01-16 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-01-15 • via Nuitee
H
Hendrix • couple • us
2
Pros:

Nothing

Cons:

Nothing

2026-01-12 • via Nuitee
V
Victoria • couple • us
10
2026-01-09 • via Nuitee
J
johanes • couple • id
10
2026-01-07 • via Nuitee
C
Cynthia • couple • us
10
Pros:

Comfortable

Cons:

T he location & room.

2025-12-26 • via Nuitee
J
JENNIFER • family_with_children • us
1
Pros:

Not single thing to be honest

Cons:

Everything about this bed bug roach having unkept not pet friendly terrible slum lord type of motel. when I tried to extend my stay I was told to check out after I paid mind u til 3 pm or pay 20 in cash only direct to manager for "EARLY CHECKIN" YHIS PLACE SUCKS AND DOEANT HAVE CABLWE HAS ANTANA TV I HAVE BETTER ON MY PHONE AND TRIED TO CHARGE ME 15 ECH PET PER DAY FOR SERVICE DOGS AND WHEN I REFUSE TO PAY WITH PROOF I DOBTVGAVECTO HE FOUND ECERY REASON TO COMPLAIN ABOUT THE DOGS. THEY ALDO FIND ANY REASON POSSIBLE NOT TO GIVE U BACK UR 50.00

2025-12-24 • via Nuitee
J
Jennifer • family_with_children • us
1
Do NOT RENT MOTEL
Pros:

Location somewhat

Cons:

Everything has bed bugs roaches and towels are stained and tub not cleaned properly and when I paid booking to EXTEND MY STAY FOR 1 MORE DAY THEY MADE ME.PAY 20.00 CASH TO NOT HAVE TO CHECK OUT AND COME BACK AFTER 3 .
THE 50.00 CASH DEPOSIT WAS NOT RETURNED AS I ALREADY KNEW IT WASNT GOING TO BE THEY ARE THE TYPE OF ESTABLISHMENT THAT INVENTS REASONS NOT TO GIVE BACK THE DEPOSIT ! SAYS PET FRIENDLY BUT WANT 15.00 A DAY PER PET .
THIS MOTEL IS NOT SOMEWHERE I RECOMMEND TO ANYONE AT ALL
BED BUGS AND ROACHES RUN THIS MOTEL RAMPANTLY!!!!
DO NOT RENT HERE..

2025-12-24 • via Nuitee
C
Cynthia • couple • us
8
Pros:

Clean , nice room , air and cable tv worked staff kind

Cons:

Ice machine did not work

2025-12-23 • via Nuitee