Santa Maria Pucon

Hotels
8.8 (1066 reviews)
Camino Internacional 1614 , Pucón , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Room service
Family rooms
BBQ facilities
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
excellent service
great location
delicious breakfast
Cons:
cleanliness issues
room maintenance needed
high prices

Categories

Cleanliness
8.55
There are mentions of cleanliness issues, such as 'aseo regular' and 'instalaciones rotas'.
Service
9.55
Positive feedback about the service, particularly around the friendliness and attentiveness of the staff.
Location
9.55
Many reviews praised the location for being good and convenient.
Room Quality
8.05
Mixed sentiments with mentions of outdated or poorly maintained rooms.
Amenities
8.55
Amenities have some negative reviews about maintenance but also positive mentions like the breakfast area.
Value for Money
8.05
Concerns regarding the value for money, with some reviews mentioning high prices relative to offerings.
Food and Beverage
9.05
General positive sentiment around the breakfast, though some complaints about options.
Overall Experience
9.05
Overall positive experiences were reported, with frequent recommendations from reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:14

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities for Your Comfort
Santa Maria Pucon offers a seasonal outdoor pool, room service, and free WiFi. The hotel also provides a garden, barbecue facilities, and a tour desk for your convenience.

Explore the Beauty of Pucón
Located near Ski Pucon and Ojos del Caburgua Waterfall, Santa Maria Pucon is the perfect base for your adventures. With airport transfers and bicycle rental service available, exploring Huerquehue National Park is made easy.

Ready to experience luxury and comfort in the heart of Pucón? Book your stay at Santa Maria Pucon now!

Important information:

- Please note our location at International Road 1614 on both sides of access, the only entrance with high ceiling in front of Santa Maria Pucón also there is a hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 1066 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
2
218b0effe6dc70046e7568a2eeb32421 • extended_group • fr
10
2026-04-18 • via Nuitee
P
Paula • solo_traveller • cl
10
Pros:

Hotel acogedor, limpio, cercano a todo y su dueña es un encanto.

2026-04-18 • via Nuitee
7
7bc8ea2bc373725a8ecc7c02e4de9555 • extended_group • ar
10
2026-04-16 • via Nuitee
M
Martínez • couple • cl
1
no estuvimos, por no cumplir con lo anunciado.
Pros:

no hicimos uso de la rersrva porque no cumplió con lov anunciado.

Cons:

nada.

2026-04-14 • via Nuitee
L
Lazcano • family_with_children • cl
10
2026-04-09 • via Nuitee
M
MARIA FERNANDA • family_with_children • ar
7
Pros:

El desayuno es muy abundante y el predio es amplio

Cons:

Fue muy difícil encontrar el hotel, porque el cartel no se ve bien. Las luces exteriores son muy pocas. Se escuchan los ruidos de las habitaciones contiguas. Muy básicas las habitaciones

2026-04-08 • via Nuitee
E
Ecliria • family_with_children • cl
9
2026-04-06 • via Nuitee
B
BEIJA • family_with_children • cl
9
Perfecto para relajarse y comer un desayuno riquísimo.
Pros:

El lugar cerca del centro pero con mucha naturaleza y amplios espacios comunes. El desayuno espectacular.

2026-04-06 • via Nuitee
B
Byron • family_with_children • cl
10
2026-04-06 • via Nuitee
E
Emmanuel • family_with_children • ar
9
2026-04-05 • via Nuitee
S
salvador • family_with_children • cl
10
Pros:

La atención sra Erika y el desayuno
Gracias

2026-04-05 • via Nuitee
A
Alejandra • family_with_children • cl
1
Cons:

Fui con mi familia , esposo y dos hijos, el ultimo dia nos cobro 30.000 pesos mas, por el desayuno de mis dos hijos, dijo que yo no habia informado las edades de mis hijos y que yo practicamente la habia estafado, y resulta que al contratar yo informe que iva con mis dos hijos, los dos son menores de edad, ella al llegar el primer dia nos vio con mis hijos y no dijo nada hasta el ultimo dia ,nos paso una cabaña con un dormitorio matrimonial, y una cama que tenia instalada en el comedor y cocina ya que todo era solo un ambiente,
La piscina tenia el agua sucia.

2026-04-04 • via Nuitee
I
ignacio • couple • cl
10
2026-04-04 • via Nuitee
R
Rojas • couple • cl
8
2026-04-02 • via Nuitee
F
Fátima Regina • couple • br
5
Com alguns cuidados se tornaria um excelente lugar
Pros:

Lugar bonito no entanto precisa de uma boa reforma

Cons:

A limpeza deixou muito a desejar

2026-04-02 • via Nuitee
E
Ernesto • extended_group • es
8
2026-04-01 • via Nuitee
B
brayan • family_with_children • cl
8
2026-03-30 • via Nuitee
A
Ana Nicol • family_with_children • cl
10
Pros:

La limpieza de las habitaciones y el desayuno muy bueno

Cons:

Quizás las cabañas ya están un poco viejas

2026-03-29 • via Nuitee
J
Jaime • extended_group • cl
9
Buena Peyo podría mejorar
Pros:

Que tenga desayuno incluido

Cons:

Cabaña con mobiliario antiguo , poco acogedora , pero cumple con el servicio de alojamiento

2026-03-27 • via Nuitee
E
escandel • solo_traveller • ar
9
Pros:

Excelente la atención de Erica, su amabilidad y su amoroso trato

2026-03-25 • via Nuitee