Santa Maria Pucon

Hotels
8.8 (1141 reviews)
Camino Internacional 1614 , Pucón , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Room service
Family rooms
BBQ facilities
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
excellent service
great location
delicious breakfast
Cons:
cleanliness issues
room maintenance needed
high prices

Categories

Cleanliness
8.55
There are mentions of cleanliness issues, such as 'aseo regular' and 'instalaciones rotas'.
Service
9.55
Positive feedback about the service, particularly around the friendliness and attentiveness of the staff.
Location
9.55
Many reviews praised the location for being good and convenient.
Room Quality
8.05
Mixed sentiments with mentions of outdated or poorly maintained rooms.
Amenities
8.55
Amenities have some negative reviews about maintenance but also positive mentions like the breakfast area.
Value for Money
8.05
Concerns regarding the value for money, with some reviews mentioning high prices relative to offerings.
Food and Beverage
9.05
General positive sentiment around the breakfast, though some complaints about options.
Overall Experience
9.05
Overall positive experiences were reported, with frequent recommendations from reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:14

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities for Your Comfort
Santa Maria Pucon offers a seasonal outdoor pool, room service, and free WiFi. The hotel also provides a garden, barbecue facilities, and a tour desk for your convenience.

Explore the Beauty of Pucón
Located near Ski Pucon and Ojos del Caburgua Waterfall, Santa Maria Pucon is the perfect base for your adventures. With airport transfers and bicycle rental service available, exploring Huerquehue National Park is made easy.

Ready to experience luxury and comfort in the heart of Pucón? Book your stay at Santa Maria Pucon now!

Important information:

- Please note our location at International Road 1614 on both sides of access, the only entrance with high ceiling in front of Santa Maria Pucón also there is a hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 1141 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
J
Jorge Marcelo • solo_traveller • br
10
Pros:

Difícil encontrar palavras para a nossa hospedagem em Santa Maria, tudo foi maravilhoso e sem igual, lugar limpo, silencioso, harmonioso e muito agradável porém a parte da hospedagem o mais incrível foi a experiência de conhecer a Sra. Érika que é uma pessoa excepcional, extremamente amável e simpática, uma alma única e cheia de amor que exala bondade, realmente conhecê-la foi a melhor parte da hospedagem, muito obrigado Érika por existir!!!

2026-05-15 • via Nuitee
D
Damian • solo_traveller • ar
10
2026-05-11 • via Nuitee
M
Marcela • family_with_children • cl
10
Maravilloso todo
2026-05-08 • via Nuitee
I
Ivette • family_with_children • cl
6
2026-05-07 • via Nuitee
R
Romina • couple • ar
10
Pros:

La tranquilidad, la atención de Erika, muy cómoda la habitación

Cons:

Nada

2026-05-05 • via Nuitee
M
Maria Fernanda • solo_traveller • cl
10
2026-05-04 • via Nuitee
D
Diego • solo_traveller • cl
10
2026-05-03 • via Nuitee
D
Denisse • couple • cl
5
Pros:

El desayuno y el personal

Cons:

Oroma de habitaciones por poca aireación

2026-05-03 • via Nuitee
C
Carolina • family_with_children • cl
7
2026-04-27 • via Nuitee
B
Barbara • solo_traveller • cl
5
Pros:

Buen desayuno, contundente y variado.

Cons:

Las cabañas carecian de buena calefacción para la época del año. Falta un poco de mantencion en las instalaciones, la ducha en malas condiciones y faltaba presión de agua.

2026-04-26 • via Nuitee
I
Iván • extended_group • cl
9
2026-04-26 • via Nuitee
F
Fresia • extended_group • cl
7
2026-04-23 • via Nuitee
Q
Quezada • solo_traveller • cl
9
Pros:

Instalación

Cons:

Red wifi

2026-04-22 • via Nuitee
N
natalia • couple • cl
10
Lugar acogedor, desayuno muy bueno
Pros:

El desayuno 10/10

Cons:

Nada

2026-04-20 • via Nuitee
M
Miguel • couple • cl
8
Pros:

Muy bueno el desayuno y la ubicación

2026-04-19 • via Nuitee
2
218b0effe6dc70046e7568a2eeb32421 • extended_group • fr
10
2026-04-18 • via Nuitee
P
Paula • solo_traveller • cl
10
Pros:

Hotel acogedor, limpio, cercano a todo y su dueña es un encanto.

2026-04-18 • via Nuitee
7
7bc8ea2bc373725a8ecc7c02e4de9555 • extended_group • ar
10
2026-04-16 • via Nuitee
M
Martínez • couple • cl
1
no estuvimos, por no cumplir con lo anunciado.
Pros:

no hicimos uso de la rersrva porque no cumplió con lov anunciado.

Cons:

nada.

2026-04-14 • via Nuitee
L
Lazcano • family_with_children • cl
10
2026-04-09 • via Nuitee