Hotel New Gaea Omuta Garden

Hotels
7.5 (957 reviews)
3-3-3, Asahi , Ōmuta , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Free drinks
Friendly staff
Cons:
Noise from corridors
Cleanliness issues

Categories

Cleanliness
6.75
Some reviews mentioned areas of the hotel that were not clean, such as the bathroom and room corners.
Service
8.25
Reviews highlight friendly and helpful staff, such as during check-in and attendance in the restaurant.
Location
8.25
The location was frequently mentioned as convenient and well-placed for traveling guests.
Room Quality
7.25
Guests appreciated room sizes and amenities but noted issues with noise and bathroom conditions.
Amenities
7.75
Positive comments on free drink services and other amenities available in the hotel.
Value for Money
6.75
Guests suggest that the prices might not fully correspond to their perceived value of the offerings.
Food and Beverage
7.75
Many guests enjoyed the breakfast and dinner options, although there were suggestions for improvements.
Overall Experience
7.25
Guests expressed overall satisfaction with minor issues impacting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 06:57

Property Description

Convenient Location in Ōmuta
Hotel New Gaea Omuta Garden offers a comfortable stay with easy access to nearby attractions like Hirayama Hot Spring and Yoshinogari Historical Park.

Modern Amenities for a Relaxing Stay
Enjoy a range of amenities including air conditioning, flat-screen TV, free WiFi, and free toiletries in every room, ensuring a pleasant and convenient stay.

Explore Nearby Landmarks
Visit popular sites such as Kumamoto Castle and Hosokawa Residence Gyobutei, located just a short distance away from the hotel.

Experience comfort and convenience at Hotel New Gaea Omuta Garden. Book your stay now for an unforgettable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

7.5
Based on 957 reviews
Cleanliness: 6.75
Service: 8.25
Location: 8.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 6.75
Food and Beverage: 7.75
Overall Experience: 7.25
M
Miyazaki family_with_children jp
8
Pros:

お部屋の床にゴミがいくつか落ちていましたが、ご相談したら、お部屋を変えていただけました。
ラウンジに、無料のソフトドリンクがあり、子供も満喫していました。
お食事美味しかったです。

Cons:

駐車場が無料だと嬉しいです。
6階のお部屋は、古さを感じました。お風呂がワンルームアパートのユニットバスみたいでした。

2026-03-26 via Nuitee
I
IBUKI solo_traveller jp
9
Pros:

従業員の方がとても丁寧に接してくれて、気持ちよく利用することができました。

2026-03-25 via Nuitee
都甲 couple jp
10
ゆったり過ごせました
Pros:

地下の美術展示がよかった

2026-03-24 via Nuitee
鶴田 solo_traveller jp
6
2026-03-23 via Nuitee
H
Hidefumi family_with_children jp
8
Pros:

駅近、ラウンジ利用が無料、ゆめタウン近い、部屋が広い

Cons:

枕が硬い、冷暖房が効かない(風呂上がりが暑い)、シャワー室が使いづらい

2026-03-20 via Nuitee
K
kobayakawa solo_traveller jp
8
快適な宿泊
Pros:

・従業員の方の対応が良い
・駅に近い
・ラウンジを利用できるので、飲み物を買い込む必要が無い

Cons:

浴室の換気が悪く、湿気が部屋にこもる

2026-03-20 via Nuitee
H
Hitomi solo_traveller jp
5
2026-03-17 via Nuitee
family_with_children jp
10
Pros:

部屋がきれい
朝の食事がえらべるのがいいしコーヒーやソフトクリームが無料というのも良い

Cons:

なし

2026-03-10 via Nuitee
solo_traveller jp
6
ボチボチ
Pros:

普通

2026-03-06 via Nuitee
K
Kazumasa extended_group jp
10
飲む人はお得感あり
Pros:

トップバー

2026-03-01 via Nuitee
S
shaoyang solo_traveller tw
10
2026-02-28 via Nuitee
J
junji solo_traveller jp
7
2026-02-28 via Nuitee
R
ryunosuke couple jp
10
2026-02-27 via Nuitee
S
Satoru solo_traveller jp
6
2026-02-22 via Nuitee
栄子 solo_traveller jp
8
2026-02-22 via Nuitee
M
matsuo solo_traveller jp
8
2026-02-08 via Nuitee
K
katuhiko extended_group jp
10
ラウンジもお酒が飲めて大大満足
Pros:

ラウンジに忘れ物をしたけど、大事に保管してくれて嬉しかったです。

2026-01-31 via Nuitee
板矢 solo_traveller jp
4
2026-01-31 via Nuitee
立本 couple jp
7
Pros:

寝るだけだったので特に問題なし

Cons:

駐車場代金が無料だと助かる

2026-01-29 via Nuitee
solo_traveller jp
5
2026-01-25 via Nuitee