St Giles Hotel Makati

Hotels
7.9 (1841 reviews)
Makati Avenue corner Kalayaan Avenue , Manila , ph

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast
Cons:
Elevator issues
Room cleanliness concerns
Dining room overcrowding

Categories

Cleanliness
6.68
Some reviews mentioned the need for deep cleaning of carpets and dissatisfaction with towel quality.
Service
8.65
Many guests complimented the staff for being friendly and helpful, particularly in breakfast and reception services.
Location
9.19
Multiple reviewers praised the hotel's great location, being near shops and restaurants.
Room Quality
7.14
Concerns were raised about the overall condition of the rooms, such as the state of the shower door.
Amenities
7.67
Guests noted issues with the gym and elevators but appreciated the pool.
Value for Money
8.13
Generally viewed as a fair value for the price, with some reviewers expressing satisfaction with their stay.
Food and Beverage
7.68
Breakfast received positive comments, but there were concerns about the dining room being too busy.
Overall Experience
8.05
Guests enjoyed their stay overall but pointed out some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:29

Property Description

Experience the perfect blend of luxury and convenience at St Giles Makati – A St Giles Hotel, Manila, just steps away from premier shopping destinations.

Exquisite Accommodation
Relax in our modern rooms adorned with warm lighting and expansive windows. Each accommodation features a minibar and a private bathroom with a rejuvenating hot shower, ensuring your stay is both comfortable and stylish.

Leisure and Fitness
Unwind at our outdoor swimming pool or elevate your workout routine at the rooftop gym, where you can enjoy breathtaking city views while staying fit.

Dining Delight
Savor all-day dining at BayLeaf Restaurant & Bar Lounge, offering a delectable selection of Filipino, Asian, and Western cuisines. Or, quench your thirst with refreshing beverages at The Annex Bar Lounge.

Book your unforgettable stay at St Giles Makati today and indulge in the exceptional amenities we have to offer!

Important information:

Property is only accommodating inbound travelers hence hotel will need a copy of the airline ticket beforehand. You may contact the property for verification or question."

Hotel transfer is currently unavailable

Incidental deposit will be asked upon arrival and will be refunded upon check out

Free parking for in-house guests (first come, first serve basis)

ALL rooms are NON-SMOKING

We can only allow max of 2 adults per room for our Superior room and max of 3 adults for Deluxe category (extra bed set up for the 3rd pax is required – please contact the hotel directly for this request)

Pool and Gym – 7:00am to 7:00pm

Check in time 1500H onwards, check out time 1200 noon

All special requests are subject to availability upon arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1841 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.05
D
Denis solo_traveller ca
8
Pros:

C'est un hôtel confortable. Bon petit déjeuner. Piscine sur le toit avec une vue époustouflante sur la ville. En plein milieu du quartier Makati.

Cons:

Un peu bruyant et ascenseurs lents.

2026-03-06 via Nuitee
M
mery family_with_children il
5
2026-03-04 via Nuitee
I
Ian solo_traveller ae
1
Abandon all hope, ye who book residence here…
Pros:

Close to Makati road and many restaurants.
Absolutely nothing more.

Cons:

The state of the hotel is despicable.
It’s antiquated and dirty.

2 of the 4 elevators weren’t functional, pushing wait times up to 20 minutes.
The elevator size and load capacity are ridiculously small. The doors stay open four about 5 seconds before violently closing on anything in their path.
I ended having to take the stairs down with all my luggage after waiting on the 15th floor for over 20 minutes.

The rooms don’t have usb outlets.
And reception didn’t have any appropriate adapters.

The mini bar was completely empty, without even the customary courtesy bottle of water.

The plastering and paint on the walls in the room were bubbling out with water damage, and the smell of mold was noticeable.

Room cleaning didn’t even bother coming in on the second day.

The bed sheets were dirty when I checked in.
The bed is tiny and very uncomfortable.

The gym closes at 1900 hrs… Seriously… 1900 hrs?!

The lobby is barely functional and if you check in early, they simply leave your luggage stacked in a corner of the lobby with absolutely no oversight or means to secure it.

The surrounding area is abysmally dirty,
I’m no stranger to Makati, but even by Makati standards, this felt like being on Skid Row.
Homeless people and beggars sleeping and urinating right next to the hotel, and though my heart goes out to them and their plight, the hotel does nothing to clean up the mess they leave.
Fake Rolex salesman and other random street buskers aggressively chase you as soon as you exit the lobby, hoping to peddle their cheap wares.

I would never consider returning to this establishment, no matter how budget friendly it may be.

The St Giles is an absolute dump.

2026-03-04 via Nuitee
E
Egidijus solo_traveller ie
10
2026-03-03 via Nuitee
B
Ball family_with_children hk
4
Pros:

Nothing except the location and checking out.

Cons:

Everything except the location. Lifts inside the hotel are very slow......took 15 minutes each day to rech breakfast on 2 floor from my room on 19th. Housekeeping in rooms is poor. Bathroom lighting and facilities are poor. WiFi is poor. Overall experience was not good. There are better 'value for money's hotels in the very close vicinity.

2026-03-01 via Nuitee
J
joel solo_traveller us
6
good enough, but elevator service really needs improvement
Pros:

breakfast

Cons:

elevator

2026-02-28 via Nuitee
E
Elanie family_with_children ph
9
2026-02-25 via Nuitee
D
David family_with_children au
8
Pros:

Great location and breakfast

Cons:

The elevators

2026-02-24 via Nuitee
M
michiel couple nl
7
2026-02-24 via Nuitee
G
Georgi family_with_children bg
8
2026-02-22 via Nuitee
M
Marijana family_with_children si
9
2026-02-10 via Nuitee
N
Nenito solo_traveller us
10
Great relationship with the people / staff .
Pros:

Comfortable bed and breakfast buffet with great staff

Cons:

Smells of the pesticide . Gives me lightheaded in the morning when I wake up.

2026-02-09 via Nuitee
B
Brix family_with_children ph
8
Cons:

No toothbrush and tooth paste

2026-01-31 via Nuitee
J
JAE HYUN family_with_children kr
8
Pros:

Good location

2026-01-30 via Nuitee
A
April family_with_children mx
9
2026-01-30 via Nuitee
N
Naome couple us
8
It was good but just the cleaner never came in my second day of stay.
Pros:

Food was good!

Cons:

The elevator takes forever.. I hate waiting for the elevator every time were out !!

2026-01-30 via Nuitee
A
André Marcel family_with_children nl
1
2026-01-30 via Nuitee
B
BERNADETTE couple ph
10
2026-01-28 via Nuitee
K
Kristine solo_traveller gb
8
2026-01-27 via Nuitee
C
Christophe family_with_children fr
7
Pros:

Emplacement idéal au cœur de Makati .victime de son succès trop de monde et vue les 35 où 36 étages de l'hôtel à l'heure du pdj c'est l'enfer pour prendre l'ascenseur.

Cons:

Vue les nombreux étapes trop d'attente aux ascenseurs surtout au moment du pdj
Pdj moyen

2026-01-27 via Nuitee