Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good food
Cons:
Poor service
Understaffed
Inconsistencies with amenities

Categories

Cleanliness
6.96
It was clean; however, the hotel is described as very run down.
Service
5.43
Many reviews indicated poor service, with staff being unhelpful and unprofessional.
Location
8.47
Positive mention of the location being great and proximity to the beach.
Room Quality
7.42
Great room and spacious, but some issues with air conditioning. Overall positive sentiments.
Amenities
4.95
Limited amenity offerings, complaints about pool availability and lack of adequate staffing.
Value for Money
5.91
The hotel is seen as expensive given the level of service and amenities provided.
Food and Beverage
6.96
Meals were described as excellent, but service in dining was poor.
Overall Experience
5.93
Overall experience was below expectations due to service issues and constant dysfunction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:12

Property Description

Luxurious Beachfront Property

Outdoor Pool and Multiple Dining Options
The hotel boasts an outdoor pool with stunning views of the Arabian Sea, offering guests a relaxing and picturesque setting to unwind. With 6 dining options to choose from, including a fine dining Chinese restaurant, Italian delights, and a French Patisserie, guests can indulge in a variety of culinary experiences during their stay.

Convenient Amenities and Nearby Attractions
Featuring air-conditioned rooms with modern amenities, currency exchange services, and a tour desk, Novotel Mumbai Juhu Beach ensures a comfortable and hassle-free stay for all guests. Located within walking distance of popular eateries and shopping outlets, and with easy access to convention centers and business districts, the hotel offers both convenience and leisure options for travelers.

Book your stay at Novotel Mumbai Juhu Beach for a luxurious and memorable experience by the Arabian Sea.

Important information:

Please note an early departure fee of one night charge plus taxes is applicable, if the departure date is prior to the original departure date during the stay. For pre-paid bookings total charged amount will not be refunded in case of early departure.

Please note hotel does not allow outside food.

Please note smoking rooms are only on second floor.
All the Premier Rooms are nonsmoking rooms.

Only one pet weighing a maximum of 20kg is permitted per guest room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Feb 21, 2026 until Sun, Feb 22, 2026
Swimming pool: Closed from Sat, Mar 14, 2026 until Sat, Mar 14, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 16 years old and over stay for Rs. 2,360 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 2293 reviews
Cleanliness: 6.96
Service: 5.43
Location: 8.47
Room Quality: 7.42
Amenities: 4.95
Value for Money: 5.91
Food and Beverage: 6.96
Overall Experience: 5.93
P
Pritesh extended_group gb
9
Great stay as always
Pros:

Location, friendliness of staff, breakfast choices

Cons:

N/A

2026-04-05 via Nuitee
R
RAGHUNANDAN couple in
5
2026-04-04 via Nuitee
A
Akhteyarul couple in
5
2026-04-04 via Nuitee
S
Santhosh family_with_children in
10
Excellent Stay
Pros:

1. Beachfront Location
2. Sea facing Room
3. Clean & Tidy
4. Excellent Breakfast Spread
5. Very friendly Staff
6. Very good Swimming pool

Cons:

Nothing to dislike

2026-04-03 via Nuitee
C
chelle raj kumar solo_traveller in
10
Pros:

location

2026-04-02 via Nuitee
A
Anwer couple gb
2
Very noisy hotel, staff don’t care, there are better 5 star hotels nearby
Pros:

The rooms are very comfortable with good facilities and consistent with five star hotel status. High tea served in seventh floor was really delicious and staff courteous and well trained.

Cons:

My Room 626 facing sea had uncomfortable noise from swimming pool functions each night. It was like trying to sleep on top of Discotheque
In spite of complaining it did not stop. Breakfasts were overcrowded and tables were so closely placed, it was a Health & Safety issue.

2026-04-01 via Nuitee
D
Dr solo_traveller in
9
My stay and trip in Mumbai was wonderful and memorable.
Pros:

The location of the hotel, the hotel bar and the hotel room adjacent to the beach.

Cons:

The swimming pool staff was rude.

2026-03-31 via Nuitee
R
Rudra solo_traveller in
5
2026-03-31 via Nuitee
S
Saeed family_with_children in
7
Rude & disrespectful
Cons:

Booking !!!! Booked when arrived no booking too payment details then demanded extra monies breakfast was happy to pay then price increase without breakfast customer relations was very rude & disrespectful not once did they try to help even though the email communications was presented appalling response from management. Twice the same has happened my mistake booking again ..was told not to take part in a review???

2026-03-29 via Nuitee
B
BIRENDRASINH JAYVANTSINH family_with_children in
1
Extremely dissatisfied and grossed out by the rooms and bathrooms
Cons:

Cost of the stay did or match up to the services, extremely run down rooms and property, staff was pretty incompetent.

2026-03-29 via Nuitee
A
arun couple in
8
2026-03-25 via Nuitee
S
Sam solo_traveller gb
7
Ideal location and easy access from airport.
Pros:

The location was easy to access and right on the beach. The rooms were fairly modern and kept to an ok standard.

Cons:

Some of the amenities were a little old. Small things you’d expect from a top hotel I.e no minibar, water not kept in fridge, flowers in room, limescale in bathroom

2026-03-24 via Nuitee
M
Meera extended_group gb
7
2026-03-22 via Nuitee
S
Sanjaya extended_group in
8
Pros:

The Check in process, which was so quick. The kind gesture and behavior of Staff.

Cons:

Nothing specific, but you need to allow people to seat and chill on the restaurant site whether it is open or not.
We were being removed from the sea site seating on the sofa that the restaurant is not opened.

2026-03-21 via Nuitee
M
Mark family_with_children gb
8
Mumbai stay
Pros:

The room was spacious and the staff were helpful and polite.

Cons:

The food and drinks at the hotel were over priced. I ordered 2 x 2.cokes at the poolside and the bill was different because appently 2 had come from the cafe and 2 had come from the resturant..I was approached around the pool so as far as I was concerned the drinks were from the hotel and were the same price.

2026-03-21 via Nuitee
S
Suchabinder solo_traveller gb
10
Pros:

Service and location

2026-03-20 via Nuitee
R
Raj family_with_children ke
7
2026-03-19 via Nuitee
A
Ami couple gb
4
2026-03-17 via Nuitee
N
narula couple in
10
WE enjoyed our stay. Nice location and lovely atmosphere.
Pros:

We enjoyed the food and ofcource the Room was very comfirtable.

Cons:

Your Coffee Shop restaurant. It is very ordinary.

2026-03-16 via Nuitee
R
Rohan couple in
10
2026-03-16 via Nuitee