Hotel Bisanzio

Hotels
8.5 (3114 reviews)
Castello 3651 , Venice , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Comfortable rooms
Cons:
Inconsistent service
Limited bar options
Dated bathrooms

Categories

Cleanliness
8.25
Rooms were reportedly clean, but a review mentioned the bathroom was worn and needed renovation.
Service
7.75
Mixed reviews about staff; some praised their attentiveness while others reported poor service and rudeness.
Location
9.25
Excellent location, very central and within walking distance to many attractions.
Room Quality
8.25
Rooms are described as comfortable, but some are dated and in need of upgrades.
Amenities
8.75
Amenities are satisfactory; breakfast included and well-received.
Value for Money
8.75
Great value for the size and quality of rooms with breakfast included.
Food and Beverage
8.25
Breakfast was described as good, but bar service was noted as limited.
Overall Experience
8.75
Generally positive stay with some dissatisfaction related to service and staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:44

Property Description

Luxurious Venetian Charm

Exquisite Room Features: Revel in the elegance of wood floors, Murano-glass lamps, and an LCD TV in your room. Upgrade to a room with a private terrace for added luxury.

Convenient Location and Services: Enjoy a rich breakfast buffet before venturing out to explore Venice, with the hotel nestled just a short walk from St. Mark's Square. Benefit from the proximity to the vaporetto stop, making transportation a breeze.

Personalized Hospitality: With a history dating back to 1969, Hotel Bisanzio offers a warm, family-managed atmosphere. Let our dedicated team assist in making your stay truly memorable, whether arranging guided tours, gondola rides, or visits to Murano's famed glass factories.

Ready to experience the allure of Venice with us at Hotel Bisanzio?

Important information:

The Loft Suites have an independent entrance and are located in a small building adjacent to the main body of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for € 15 per person per night when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3114 reviews
Cleanliness: 8.25
Service: 7.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
B
Bronchal couple es
7
Pros:

La ubicación

Cons:

Es un hotel que como máximo tiene categoria de tres estellas, ni mucho menos, las cuatro que figuran

2026-02-14 via Nuitee
C
Corinne family_with_children fr
9
2026-02-13 via Nuitee
M
Maria Teresa family_with_children it
9
2026-02-12 via Nuitee
B
brljafa family_with_children hr
9
Pros:

DORUČAK POZICIJA kreveti

2026-02-12 via Nuitee
V
Vaněk family_with_children cz
1
Arogantní recepční si zaslouží vyhodit!
Pros:

Lokalita je výborná, hotel se nachází v těsné blízkosti náměstí Sv. Marka.

Cons:

Objednal jsem si na pokoji dvě oddělené postele, což mi bylo dopředu potvrzeno. Pokoj však byl vybaven společnou postelí. Když jsem recepčního žádal o změnu pokoje, on tvrdil, že je vše v pořádku, neboť máme na společné posteli oddělené matrace, což nám musí stačit. Ve skutečnosti jsem cestoval (70 let) se svojí vnučkou (12 let) a společná postel tak byla krajně nevhodná!

2026-02-12 via Nuitee
C
Catherine couple fr
8
2026-02-12 via Nuitee
K
Kate solo_traveller au
10
Amazing! Luxurious, good cost and great location
Pros:

The location was amazing, so close to everything and such a beautiful spot. The room was stunning, it felt very luxurious. Finally the staff were Awesome!!!! They always had a smile and were very kind

Cons:

Maybe the view outside my room, but I liked everything.

2026-02-11 via Nuitee
G
Gertrud family_with_children fr
9
Pros:

Le séjour s'est très bien passé grâce notamment aux sentre autres ervices prodigués par l'hôtel

2026-02-10 via Nuitee
B
Benoît solo_traveller fr
9
2026-02-10 via Nuitee
M
Marcela solo_traveller es
8
Pros:

El servucio en general, tanto recepcion , como limpieza etc.

Cons:

No hay precion de agua en la ducha, no es agradable.

2026-02-10 via Nuitee
E
Ellis couple ro
10
2026-02-10 via Nuitee
A
Anna extended_group es
10
Pros:

Súper ben ubicat

2026-02-10 via Nuitee
R
Roman family_with_children ch
10
2026-02-10 via Nuitee
J
Joan extended_group es
9
Pros:

Ubicació

2026-02-09 via Nuitee
G
Gianluca family_with_children it
7
2026-02-09 via Nuitee
S
Silvia couple it
10
2026-02-09 via Nuitee
E
Ettore couple it
10
2026-02-09 via Nuitee
V
Vlatka couple hr
10
2026-02-08 via Nuitee
E
Elisabetta couple it
9
Pros:

posizione e cortesia del personale

2026-02-08 via Nuitee
D
daniel family_with_children at
8
Leider ist das Internet nicht gut genug, sonst alles bestens.
Pros:

Sehr zentrale Lage, sehr sauberes Zimmer wird jeden Vormittag geputzt und Handtücher gewechselt, sehr reichhaltiges Frühstück, die Reception ist 24 Stunden besetzt.

Cons:

Das Internet ist mittelmäßig...

2026-02-08 via Nuitee