El Turix Bacalar

Hotels
8.3 (25 reviews)
Calle 23 entre 18 y 20 , Bacalar , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Tranquil location
Comfortable room
Cons:
Dirty bathroom
Unusable kettle

Categories

Cleanliness
6.41
The reviews indicate that the cleanliness was a significant concern with mentions of dirty sheets and an unclean bathroom.
Service
9.38
Standard quality for this hotel tier, no specific issues mentioned.
Location
9.42
The area is noted as tranquil, contributing positively to the experience.
Room Quality
7.87
The room is described as simple but comfortable.
Amenities
7.4
Some amenities are satisfactory, but there are issues with the kettle not being usable.
Value for Money
8.86
Considering the overall experience and issues, the value is reasonable.
Food and Beverage
8.41
No direct mentions of food quality, standard quality for this hotel tier.
Overall Experience
8.68
Overall a pleasant stay, despite some cleaning issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:13

Property Description

Outdoor Swimming Pool and Garden
El Turix Bacalar features an inviting outdoor swimming pool and a lush garden, perfect for relaxation and enjoying the tropical surroundings.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is equipped with a private bathroom, flat-screen TV, air conditioning, and some even include a balcony for stunning views. Additionally, guests can enjoy the convenience of a desk and a coffee machine in their rooms.

Free WiFi and Airport Shuttle Service
Stay connected with complimentary WiFi throughout the property. For added convenience, El Turix Bacalar offers a free airport shuttle service to ensure a hassle-free arrival and departure experience.

Book your stay at El Turix Bacalar now and indulge in a tranquil oasis in the heart of Bacalar.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 25 reviews
Cleanliness: 6.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.68
J
johana • couple • mx
7
Lugar tranquilo
Pros:

La tranquilidad del lugar

Cons:

El baño no estaba limpio y la cafetera tenía agua atrasada y sucia, no pudimos usarla, el colchón no era tan cómodo

2026-01-19 • via Nuitee
V
Valentina • couple • it
10
Struttura stupenda
Pros:

Stanza bella, spaziosa e pulita. Bella terrazza e rilassante giardino e piscina. Lo raccomandiamo assolutamente!

Cons:

Un po lontano dal centro

2026-01-05 • via Nuitee
I
Ivan • couple • be
7
Ruime, comfortabele en propere kamer met ruime tuin en zwembad.
Pros:

Rustig gelegen op 15 minuutjes wandelen van het centrum.
Koffiezet en koelkastje.

Cons:

De terrasstoelen waren vuil en tekende zwarte lijnen af op je kledij.
Het reinigingsmiddel had een sterke( voor ons minder aangename)geur.
Hoekje met rommel achteraan in de tuin misschien afschermen(?).

2026-01-04 • via Nuitee
P
Patty • family_with_children • mx
10
Pros:

facil de llegar, la habitación es sencilla pero confortable, tuvimos una estancia agradable.

2025-12-31 • via Nuitee
A
Ayoub • couple • fr
7
2025-10-31 • via Nuitee
P
Pauliina • couple • id
8
2025-09-08 • via Nuitee
A
Amaranta • couple • mx
1
Sucio
Pros:

El lugar está sucio.

Cons:

El lugar sucio, sábanas sucias, baño sucio

2025-09-03 • via Nuitee
V
veerle • couple • be
8
Correct, rustig, ruim.
Pros:

Correcte logie, bestaande uit 3 kamers in totaal met elk 2 grote bedden. Het zwembadje is ok, maar vol met bladeren van de bomen er rond. Rustige buurt. Een auto hebben is een absolute noodzaak om hier te komen.

Cons:

De duiven, overal, op alles…

2025-07-19 • via Nuitee
F
Felipe • young couple • gb
9
Superb
2025-05-09 • via Nuitee
A
Amine • young couple • ca
7
Good
2025-02-25 • via Nuitee
A
Amanda • young couple • gb
10
A fantastic place to stay!
Pros:

We really loved it here. It is a fantastic space with a balcony, pool, garden, incredibly comfortable bed, fridge and excellent WiFi. It is quiet and a really easy 15 minute walk to the centre or 40 pesos taxi. The room is also cleaned every day if you wish. Can really highly recommend, we didn't want to leave!

2025-02-08 • via Nuitee
M
Mona • solo traveller • fr
8
Very nice place !
Pros:

Beautiful garden with the pool, amazing beds and large rooms ! Very clean, very tidy, there is a fridge and a coffee machine. Plus, the host answer super fast !

Cons:

Nothing that I didn’t like but the place is a bit outside of the town (15 minutes walking, 3 minutes by car), a bike would have been very useful

2025-01-14 • via Nuitee
M
Mario • group • ch
9
Great stay
Pros:

Nice place for a short stay.

Cons:

Room a bit humid

2025-01-06 • via Nuitee
I
Ishvar • young couple • nl
9
Super stay!
Pros:

The property is amazing! Super clean, big and neat. We were also allowed to check out a bit later and the staff responded super quick to any of our questions.

Cons:

Only downside is the location. It is pretty far off the lake which maybe is too far to walk every time.

2024-11-21 • via Nuitee
L
Lena • group • mx
10
Exceptional
2024-05-27 • via Nuitee
J
Jason • young couple • ie
7
Good
2024-05-07 • via Nuitee
A
Ansgar • with friends • de
5
Passable
Pros:

Nice pool. Large and comfortable room.

Cons:

We had to extra call the staff to get the access code for the entrance. There is no staff at the hotel. The bikes were all broken. The location is far away from the beach. It is a great hostel, when you have your on car and you don't need any service.

2024-03-28 • via Nuitee
J
John • young couple • gb
7
Overall we enjoyed our stay but some attention to detail is needed.
Pros:

We felt very safe during our stay. It is located in a non touristic neighbourhood with local, small, shops and a couple of traditional eating places.

The shower was very good and the beds were comfortable. The fridge in the room was very handy.

It took around 20 to 30 minutes to walk to the town centre.

Cons:

The seats outside were very dirty, we attempted to wipe them off but gave up as they needed proper washing. The sun loungers outside our room were showing signs of wear, one of them was broken. Although the pool was cleaned one day during our stay the water was cloudier by the next day so we did not feel comfortable using it.

Inside the curtains need washing, they have very visible marks where people have open and closed them with dirty hands.

2024-02-14 • via Nuitee
N
Natasha • family with young children • es
9
Comfortable but a little far away from the centre
Pros:

It has a TV and fridge and a lovely outside area where you could use the pool and have breakfast

Cons:

I found a very big cobweb and it was quite far out to town.

2023-08-23 • via Nuitee
A
Alejo_belgium • family with young children • be
8
Nice house with pool
Pros:

Great house with garden and pool, spacious

Cons:

Location, while it's very calm, it's also far (15min walk) from the centre and the lagoon

2023-07-13 • via Nuitee