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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Safety deposit box
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Shopping on site
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
Review Highlights
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Property Description
Charming Oasis in Bacalar
Scenic Views and Comfortable Stay
Hotel Aldea 19 Bacalar offers garden views, a terrace, and balconies with stunning lake views. The air-conditioned rooms are well-equipped with modern amenities for a comfortable stay.
Delicious Dining Options
Indulge in à la carte and American breakfast options every morning, including eggs, bacon, beans, and more. Enjoy complimentary refills of American coffee and fresh fruit juices to start your day right.
Convenient Location
Located just a short distance from Corozal and San Fernando, and only 19 km from Chetumal International Airport, Hotel Aldea 19 Bacalar is the perfect retreat for your next getaway.
Book now to experience the beauty and comfort of Hotel Aldea 19 Bacalar.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Location
Guest Reviews
La chambre avec balcon et vue lagune très très bien. Le personnel très gentil et aux petits soins. L emplacement de l’hôtel où on peut aller en ville à pieds (15mn).
Le lavabo dans la chambre donc pas de « vrai sdb » la douche étant avec les wc ds une toute petite pièce.
Pas du tout de meubles pour ranger les affaires.
Le ponton sur la lagune magnifique
Le personnel est adorable
L’hôtel est très beau dans son ensemble
Parking gratuit sur le chemin devant l’hôtel
Peu d’options pour le déjeuner (deux incluses).
Le déjeuner n’était pas exceptionnel.
Unterkunft ist direkt am Wasser. Über die Unterkunft lassen sich auch super Touren buchen.
Für die Fahrt ins Zentrum ist ein Taxi oder Auto notwendig.
Es fehlt definitiv eine ordentliche Kaffeemaschine
Nous avions une chambre avec vue sur la lagune. C’était donc magique de se réveiller avec une telle vue. Bon petit déjeuner mais un peu léger.
La porte de la salle de bain est anormalement basse. Mon mari s’est cogné plusieurs fois !
Das Zimmer war wie im Angebot beschrieben. Sehr sauber und alles war vorhanden wie auf den Bildern abgebildet. Die Lage kann nicht besser sein. Der Ausblick war zu jederzeit phänomenal. Das gesamte Personal war sehr freundlich und lächelte den ganzen Tag. Jeder Wunsch oder Bitte wurde mit einem Lächeln erfüllt. Wir haben den Aufenthalt sehr genossen
Tranquillité et la vue
La limpieza de las habitaciones y del lugar.
Las almohadas muy altas.
L’emplacement, le confort de la chambre, la vue sur la lagune, les jardins, l’accès direct à la lagune.
Les horaires du bar trop réduits, impossible de boire un verre en fin d’après-midi, pas de service de restauration à part le petit déjeuner et le déjeuner, pas de réfrigérateur dans la chambre.
Todo! Super limpio, comodo, todo muy nuevo o bien cuidado. La comida del restaurante es espectacular el desayuno incluido es muy rico y completo. El personal es muy muy amable!
No hay nada que no me haya gustado, solo creo que hubiese hecho mi vista mas confortable tener heladerita en la habitación para conservar algunos alimentos y bebidas frias.
We stayed in a lovely bright room with a balcony overlooking the lagoon - the view would be hard to beat and we made a lot of use of the balcony, which does have some shade thankfully. We also used the hotel's comfortable sunbeds on the edge of the lagoon - sitting there reading was utterly idyllic. The lovely people working there made us feel very welcome. It's a 20 minute walk to the main part of town, and we enjoyed doing that once or twice a day (though there are plenty of taxis if needed). There are also restaurants a few minutes from the hotel.
The breakfast wasn't great, particularly the coffee. Forget the hotel breakfast and go to Madre Masa in the town - it's wonderful. Our room overlooked the bar area and there was music playing until early evening (though not on Sunday) - so if you're bothered by a little noise this may not be the place for you (though they did happily turn the volume down when we asked them too).
The lagoon was stunning and the staff were friendly and helpful. We had a lagoon view room which I think is a must. The lady a the bar who served us was a beautiful lady and always smiling.
The restrictions on the breakfast. Fruit or glass of Juice. Not both. The coffee even when we paid for latte it wasn’t a latte. Mine was cold. The lovely staff did heat it up though.
Great location and swimming area.
Short walk to nearby restaurants.
Very clean
Really nice gardens.
Nothing
Great hotel on the water and close to the centro. Big rooms, good restaurant, good internet, good staff. Highly recommend.
La ubicación y el acceso directo a la laguna.
No ofrecían secador, acondicionador o crema hidratante, tampoco toalla para el pelo y la televisión no funcionaba. Por la tarde la musica del bar estaba muy alta y el día que llegamos nos dijeron que la cocina ya estaba cerrada, eran las 13:35 y supuestamente estaba abierto hasta las 14h. La relación calidad precio me parece que no es nada correcta, los servicios que ofrecen no están a la altura de un hotel con estos precios.
La ubicación es espectacular, está a pie de laguna y a un paseo de unos 15 minutos del pueblo. Muy cómodo que tenga embarcadero y puedas empezar y acabar desde ahí las excursiones.
El desayuno es muy sencillo y te dan poca cantidad. El personal del desayuno está un poco despistado. A la habitación, por el precio que tiene, le falta cosas como toallas extras para el pelo y champú y acondicionador. Las tumbonas están bastante viejas.
The location is fabulous, so calm in the mornings, with the lagoon changing during the day. Great for swimming, overwater hammocks and loungers cool, nice eating area, plants. Very clean. Breakfast and lunch good. Staff pleasant.
While clean and comfortable, the room was dark, but apart from sleeping I spent most of the time outside. The coffee at breakfast is awful (instant?) and lets the place down. You can order espressos/cappuccinos at extra cost, but decent filter coffee included should be the minimum. It would be nice if they had kayaks for a short local paddle. It doesn’t seem like they pay attention to feedback as lots of people have mentioned the coffee and kayaks. There’s no evidence of a manager/owner on site.
Placering med udsigt til Bacalar lagunen fra restaurant og liggestole. Virkelig god stemning i restaurant og bar - meget smilende personale og lækker mad. Mulighed for bådtur fra hotellet
Værelset var lidt trist indrettet og meget mørkt. Men der var rent og der var det man skulle bruge. Der var ikke engang en føntørrer
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