Facilities

Health or beauty spa nearby
Comprehensive recycling policy
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Excellent breakfast
Cons:
Hard beds
Lack of certain amenities like a fridge
Occasional water issues
Small bathrooms

Categories

Cleanliness
9.88
Guests mentioned that the rooms were clean and well-maintained.
Service
10
Reviews praised the friendly and attentive staff significantly.
Location
10
Multiple reviews highlighted the hotel's excellent proximity to the center and lagoon.
Room Quality
9.38
Some guests found the beds hard, but overall quality was satisfactory.
Amenities
9.38
Amenities are adequate, with some mentions of needing more facilities like a fridge.
Value for Money
9.88
Guests felt that the pricing was competitive with good value, especially in high season.
Food and Beverage
9.88
Breakfast quality was consistently mentioned as very good.
Overall Experience
10
Overall feedback from guests was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:52

Property Description

Outdoor Pool and Terraces for Relaxation: Enjoy the refreshing outdoor pool or soak in the stunning views from the terrace and garden.

Convenient Amenities: Benefit from complimentary Wi-Fi, concierge services, and bike parking during your stay.

Comfortable Accommodations: Make yourself at home in one of the 6 uniquely decorated guestrooms with private patios and modern amenities.

Experience tranquility at Hotel & Suites Oasis Bacalar. Book now to explore the beauty of Bacalar.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.8
Based on 1708 reviews
Cleanliness: 9.88
Service: 10
Location: 10
Room Quality: 9.38
Amenities: 9.38
Value for Money: 9.88
Food and Beverage: 9.88
Overall Experience: 10
C
Christelle • family_with_children • fr
10
Très bien pour 2 nuits et découvrir Bacalar
Pros:

Le confort, la literie, le petit déjeuner malgré que l’expression et le jus d’orange soit en supplément. L’emplacement proche des lagunes et proches des restaurants.

Cons:

Notre logement était proche de la route et à côté d’une boîte de nuit et donc bruyant.

2026-02-14 • via Nuitee
A
Angel Emilio • family_with_children • es
9
Pros:

Las instalaciones.

Cons:

Precio algo caro

2026-02-14 • via Nuitee
L
Laetitia • family_with_children • fr
8
Bel endroit pour un court séjour à Bacalar
Pros:

Nous avons apprécié l’emplacement très proche du centre, le jardin de l’appartement, le petit déjeuner varié et copieux et le service apporté par le staff (activité, taxi, communication).

Cons:

L’appartement était sombre (volets fermés donnant sur la rue) et il manquait d’équipements (bouilloire notamment).

2026-02-14 • via Nuitee
A
Amanda • couple • gb
9
Relaxing, convenient, helpful staff, beautiful location and accommodation
Pros:

Spacious, beautiful plants, good pool area

Cons:

Some noise from neighbouring restaurant

2026-02-12 • via Nuitee
M
Miranda • family_with_children • mx
10
Pros:

Todo

2026-02-12 • via Nuitee
S
Sandra • couple • de
6
Cons:

Hunde die angekettet im Nachbar Grundstück gehalten werden. Schlimm…. Haben sogar die Polizei informiert… keine Reaktion….. haben die ganze Nacht gejault 😢

2026-02-11 • via Nuitee
A
Amandine • family_with_children • fr
9
Pros:

Localisation dans Bacalar près du centre
Le petit déjeuner copieux au restaurant
Javier et son équipe étaient aux petits soins

Cons:

La taille des lits et la salle de bain un peu petit.

2026-02-11 • via Nuitee
T
Thierry • couple • fr
9
Bon rapport qualité prix - bon environnement
Pros:

Hôtel bien placé, proche du centre-ville et de la lagune. Les chambres sont spacieuses et lumineuses.
Une jolie terrasse vue lagune avec chaises longues et hamacs.
Le petit déjeuner est varié, copieux et de qualité.
Très bon accueil et disponibilité du personnel.

Cons:

Le bruit la nuit , musique, restaurant d’à coté, les voitures dans la rue…. Boules quies fournies par l’hôtel😀

2026-02-11 • via Nuitee
J
Jeroen • family_with_children • nl
10
Top locatie, relaxte sfeer en prachtige grote studio
Pros:

Sfeer, locatie, personeel. De studio is echt heel mooi, voor het eerst dat de fotos op booking minder zijn dan in het echt 😉

Cons:

Kan niets bedenken, hooguit wifi signaal maar dat is overal in Mexico hetzelfde.

2026-02-10 • via Nuitee
K
Krzysztof • family_with_children • pl
8
Quiet, peaceful, and perfect for relaxation.
Pros:

This is a small, charming hotel with a great pool and delicious breakfasts. There is an excellent restaurant right next door, and the location is very convenient—close to the center and surrounded by several nice local spots.

Cons:

The room lacked a fridge, which was a bit inconvenient. We also took a boat tour of Lake Bacalar offered by the hotel, but unfortunately, it was disappointing because the crew didn't speak any English, making it hard to follow.

2026-02-10 • via Nuitee
B
Bouzir • family_with_children • fr
10
Pros:

Emplacement. Personnel aimable. Petit déjeuner copieux. Tout était parfait

Cons:

Rien

2026-02-09 • via Nuitee
F
Fabien • family_with_children • fr
9
Emplacement au top proche de la lagune et du centre !
Pros:

Emplacement : proche du centre ainsi que de la lagune avec un accès via le restaurant la playita qui est à moins de 5min à pieds.
Aussi l’hôtel se situe juste en face d’un bon restaurant Mr Tacos.

Le personnel était vraiment aux petits soins.

Je recommande ce logement si vous souhaitez profiter de Bacalar à pieds!

Cons:

Rien- tout était bien.
S’il y avait juste une chose à dire , se serait le petit déjeuner qui commence à 8h et qui ne permet pas de déjeuner lorsqu’on a des excursions tôt le matin (nous avions rendez vous à 6h30): le top serait qu’ils mettent des petits déjeuners à emporter- tôt le matin.

2026-02-08 • via Nuitee
R
ROBERTO • couple • it
10
Pros:

Perfetta come da descrizione

2026-02-08 • via Nuitee
T
Taryn • extended_group • gb
7
Cons:

The breakfast

2026-02-08 • via Nuitee
D
Debra Jean • solo_traveller • us
10
Pros:

This small charming hotel was in a great location, downtown near restaurants, ATM, and lagoon boat trips. The central Plaza was within a reasonable walk. The two staff I interacted with spoke excellent English. I loved the big jug of water in my room; tiny room but had everything I needed, including good wifi, water pressure and A/C. I got sick one of the days and stayed in bed, but the water and fridge for food came in so handy and the bed was comfortable. It is nestled in an oasis like setting with a beautiful small pool, trees and lovely walkways. The check-in was very smooth and there were numerous flyers at the desk with numbers for taxis, restaurants, etc. I had a quick trip to Bacalar but would stay here again if I returned.

Cons:

Nothing, I had everything I needed and it was in a great location.

2026-02-08 • via Nuitee
A
Adrian • couple • us
10
Amazing and lovely
Pros:

Staff was very nice and polite!! The pool, the location and price 😍 free breakfast and the food was very good too! 100% recomended!!

2026-01-31 • via Nuitee
D
David Iverson • couple • us
9
Beautiful simple life choice.
Pros:

Room, Manati, was a bit funky but great. Loved the informal style and little kitchen. Everything was provided and you felt the mgmt thought about guest comfort a lot. Pool was lovely, but only has morning sun. English and Spanish spoken. No restaurant on site but many. and good ones within a couple of blocks. Was able to find some wine in local stores and in most restaurants. One block down to the Lagoon for excursions and places to eat, drink. Met some nice people also staying there. Lots of European tourists and friendly to LGBTQ crowd. Books available.

Cons:

Senior Taco often played loud music across the street. Also our meal there was the only one that we had that was poor.

2026-01-31 • via Nuitee
B
Bostjan • family_with_children • si
10
2026-01-30 • via Nuitee
N
Norma • family_with_children • mx
10
Pros:

Atención ubicación todo muy lindo muy limpio..desayuno😉

2026-01-30 • via Nuitee
A
Amina • family_with_children • fr
10
C’était très bien! Je recommande
Pros:

Propreté, emplacement, piscine

Cons:

Le petit déjeuner (dans le restaurant atenant) est de bonne qualité mais avec très peu de choix/ variétés

2026-01-30 • via Nuitee