Sundown Country Estate

Hotels
•
TrevPAR World Group
6.4 (1800 reviews)
R565 North West , Boshoek , za

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice food options
Cons:
Cleanliness issues
Outdated furniture
Poor amenities

Categories

Cleanliness
4.86
Several mentions of maintenance issues and lack of cleanliness.
Service
8.83
Many guests noted that the staff were friendly and helpful.
Location
8.37
Positively mentioned for its proximity to shopping areas and attractions.
Room Quality
5.82
Mentioned issues with old furniture and uncomfortable beds.
Amenities
5.35
Several complaints about the water park facilities and lack of upkeep.
Value for Money
5.31
Guests felt the price paid was not justified by the experience.
Food and Beverage
6.36
Breakfast was standard but limited; some enjoyed the bar.
Overall Experience
6.33
Mixed reviews with highlights on service but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:04

Property Description

Luxurious Accommodation with Exciting Amenities

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation at Sundown Country Estate with an invigorating swim in the outdoor pool or a workout session at the fitness centre.

Dining Options and Entertainment
Experience a variety of culinary delights at the on-site restaurant and unwind at the shared lounge or terrace. The property also offers a casino and evening entertainment for a memorable stay.

Family-Friendly Activities
Families will love the children's playground and the opportunity to bond over games like table tennis, darts, and tennis.

Book your stay at Sundown Country Estate now for a perfect blend of luxury and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for ZAR 640 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 1800 reviews
Cleanliness: 4.86
Service: 8.83
Location: 8.37
Room Quality: 5.82
Amenities: 5.35
Value for Money: 5.31
Food and Beverage: 6.36
Overall Experience: 6.33
R
Remal • family_with_children • za
8
2026-07-16 • via Nuitee
A
Amanda • extended_group • za
1
My experiance was unpleasent.
Pros:

I had booked accommodation to attend an event at Sun City, as the location was ideal for my purpose.

Cons:

The chalet was not properly cleaned, as there was dust under the beds. In addition, there was no hot water coming from the taps. We reported the issue and were informed that a maintenance technician would be sent to assist us, but no one ever arrived.

When we checked out, we enquired about the matter at reception and were told that the maintenance technician had gone to a different chalet. This was definitely unacceptable, especially considering the amount of money we spent on our stay. I would have expected a much higher standard of service and responsiveness.

2026-07-14 • via Nuitee
A
Anisha • family_with_children • za
10
Excellent stay and service, breakfast was great
Pros:

Neat, convenient

Cons:

N/a

2026-07-13 • via Nuitee
B
Bakali • solo_traveller • za
9
2026-07-05 • via Nuitee
M
maluleke • extended_group • za
3
Not value for money
Pros:

The property is close to sun city

Cons:

Everything is old/ outdated
The shower was not working
There are no charging plugs

2026-07-03 • via Nuitee
L
Leago • extended_group • za
4
Pros:

Just the previous year, their air conditioners were not working in this cold winter. The blankets were very old and small in size. Disappointed!!!

2026-07-02 • via Nuitee
N
Ntsokolo William • couple • za
10
2026-07-02 • via Nuitee
M
Mashinini • extended_group • za
10
Pros:

I enjoyed everything, I will be there next year

Cons:

Nothing

2026-07-01 • via Nuitee
N
Ndaba • solo_traveller • za
7
2026-06-30 • via Nuitee
L
Lebo • couple • za
3
Not worth the R1900 we paid. Most of the reviews already provided are true. I’m disappointed
Pros:

The location is good. It’s close to Sun City and Pilanesberg and the highway.
The pizza is Nice and reasonably priced.

Cons:

The facility needs an upgrade or better maintenance.
We didn’t have the aircon remote nor the tv remote.
The tv remote was brought but it only worked to switch on and off. Nothing else.
YouTube and Netflix couldn’t sign in as the remote didn’t press anything else other the power button and the volume button.
We got a twin room even though we booked a standard. My partner and I had to join our two single beds but the blankets were for a single bed and we struggled through a cold night.
I hated the fact that reception doesn’t pick up the phone after 8:30 so we were on our own for the long night.

2026-06-29 • via Nuitee
T
Thabo • couple • za
1
Pros:

I think they need to renovate the entire building there’s no doors in the shower there’s no heater if you are in shower the water comes to the room that is y they said no refund I was booking for two days but I end up sleep 1day

Cons:

Outside it’s fine

2026-06-29 • via Nuitee
S
Shabangu • family_with_children • za
3
2nd night was much better as we were changed to another room which was excellent without smell.
Pros:

Swimming pool area

Cons:

We booked for two nights. The 1st night was a disaster because the room 121 was stuffy and the door handle broken. To fix the door caused us time as we were late to attending Suncity event, it took us more time. We couldn't even buy food because of that turn off smell.

2026-06-29 • via Nuitee
M
Mine • solo_traveller • za
7
2026-06-11 • via Nuitee
M
Mokwena • extended_group • za
1
Cons:

Fix the shower

2026-05-31 • via Nuitee
T
Tshego • family_with_children • za
4
Cons:

The showers are dirty, not enough hot water

2026-05-28 • via Nuitee
M
Monyela • family_with_children • za
6
Great location, clean facilities, Great staff however mantainance of geysers required
Pros:

Cleanliness of the area,
Great location
Restaurant with nice manu.

Cons:

Charlet number 604 did not have hot water.
Had to bath with cold water and boil water with kettle for my little daughter

2026-05-27 • via Nuitee
M
Moeketsi • family_with_children • za
8
Safe and comfortable
Pros:

Location is perfect.

Cons:

The fact that there's no fridge in the room

2026-05-24 • via Nuitee
L
Lia • couple • za
7
2026-05-24 • via Nuitee
A
Alicia • solo_traveller • za
8
2026-05-23 • via Nuitee
L
luis • couple • za
10
Always a pleasure staying there.....
2026-05-21 • via Nuitee