Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Excellent breakfast
Clean facilities
Cons:
Check-out time too early
Room cleaning issue
Parking difficulties

Categories

Cleanliness
8.61
Some concerns about room cleaning on the second day and parking difficulties.
Service
9.57
Friendly and helpful staff mentioned in multiple reviews.
Location
10
Beautiful setting and quiet location with great views.
Room Quality
9.07
Generally positive remarks, though some issues noted.
Amenities
9.09
Facilities were clean, but lacking hot water pool.
Value for Money
8.56
Some reviews mentioned the pricing as a concern.
Food and Beverage
9.61
Multiple compliments about the breakfast and restaurant.
Overall Experience
9.9
General sentiment is very positive, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:09

Property Description

Luxurious Accommodation
IL Castello, nestled in Clarens, offers elegant rooms with modern amenities like air-conditioning, flat-screen TVs, and private bathrooms. Some rooms even provide stunning mountain views from a private balcony.

Delicious Dining Options
Indulge in a variety of breakfast choices from buffet to à la carte at our on-site restaurant. Savor delectable dishes in a cozy setting or unwind with a drink at the bar.

Exciting Activities and Multilingual Staff
Explore Clarens with hiking and cycling or relax in the garden and terrace. Our friendly staff fluent in Afrikaans, English, Xhosa, and Zulu are ready to assist you with tour arrangements.

Book now to experience a memorable stay at IL Castello!

Important information:

Prepayment of 50% deposit is required within 48 hours of making the booking , to secure your booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.3
Based on 914 reviews
Cleanliness: 8.61
Service: 9.57
Location: 10
Room Quality: 9.07
Amenities: 9.09
Value for Money: 8.56
Food and Beverage: 9.61
Overall Experience: 9.9
B
BEDAN • couple • za
7
2026-08-08 • via Nuitee
N
Nevashni • solo_traveller • za
10
2026-08-07 • via Nuitee
N
Noshia • family_with_children • za
10
Excellent stay
Pros:

Excellent breakfast with various options to choose from. Well received from check in with a complimentary drink. Such a beautiful hotel.

Cons:

Nothing

2026-08-07 • via Nuitee
L
Lynne • solo_traveller • za
10
Pros:

Absolutely loved our room! We were lucky nought to be upgraded to the Mona Lisa suite. The staff were amazing! Always friendly and incredibly helpful

Cons:

Nothing not to like

2026-08-05 • via Nuitee
N
Nicole Woldrich • family_with_children • de
10
Pros:

Sehr gute und reichhaltige Karte zum Auswahl des Frühstücks und leckere Zubereitung. Zudem noch ein Buffet für Cerealien

Cons:

nichts

2026-08-04 • via Nuitee
M
Moakedi • couple • za
10
2026-08-04 • via Nuitee
F
François • couple • za
10
Service was very good, great setting and dinner was exceptional
Pros:

Excellent setting
Dinner was exceptional
Special mention Steve was very friendly and gave excellent service

Cons:

N/A

2026-08-03 • via Nuitee
M
Mpho • couple • za
8
2026-07-25 • via Nuitee
M
Michele • couple • za
8
2026-07-24 • via Nuitee
X
Xolisile • solo_traveller • za
5
2026-07-23 • via Nuitee
D
Debbie • couple • za
10
Peaceful, tranquil and serene, definately also romantic
Pros:

Loved our beautiful comfortable room, which had a private veranda on the top floor. Great options on the menu for breakfast, lunch and dinner. The restaurant is very quiet with beautiful background music. Close to town, walking distance. Safe parking. Staff very professional and friendly.

2026-07-23 • via Nuitee
M
Maryna Swart • solo_traveller • za
10
Exceptional Experience
Pros:

Firstly i would like to mention the staff. They contribute to the success of IL Castello. Furthermore we felt treated. I will definitely recommend the place.

Cons:

The roads in Clarens is terrible. Luckily we drove a 4x4.

2026-07-23 • via Nuitee
A
Aradhna • couple • za
10
2026-07-22 • via Nuitee
C
Christine • extended_group • za
9
2026-07-17 • via Nuitee
N
Nadene • couple • za
10
2026-07-16 • via Nuitee
D
Donika • couple • za
10
What a wonderfull place to have found! Absolutly amazing. The staff made our stay!
Pros:

The people
The view
The food

2026-07-16 • via Nuitee
T
Thandi • solo_traveller • za
10
2026-07-16 • via Nuitee
A
Anne • couple • za
8
2026-07-16 • via Nuitee
F
Frederick • solo_traveller • za
10
2026-07-13 • via Nuitee
P
PETER • family_with_children • za
10
Excellent place for families. The staff really go out of their way to accommodate you.
Pros:

Perfect Location

2026-07-12 • via Nuitee