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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Ironing service
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Meeting/banquet facilities
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Packed lunches
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Babysitting/child services
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Valet parking
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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Pool with view
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Broadcast Live sport events
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Temporary art galleries
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Pub crawls
Review Highlights
Categories
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Property Description
Luxurious Accommodation
IL Castello, nestled in Clarens, offers elegant rooms with modern amenities like air-conditioning, flat-screen TVs, and private bathrooms. Some rooms even provide stunning mountain views from a private balcony.
Delicious Dining Options
Indulge in a variety of breakfast choices from buffet to à la carte at our on-site restaurant. Savor delectable dishes in a cozy setting or unwind with a drink at the bar.
Exciting Activities and Multilingual Staff
Explore Clarens with hiking and cycling or relax in the garden and terrace. Our friendly staff fluent in Afrikaans, English, Xhosa, and Zulu are ready to assist you with tour arrangements.
Book now to experience a memorable stay at IL Castello!
Prepayment of 50% deposit is required within 48 hours of making the booking , to secure your booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
We had excellent services
Nothing
A warm welcoming atmosphere, spacious comfortable quiet room, well taken care off serviced room and their balcony offering a private pleasant space.
Maybe consider changing your menu for different days especially for guests staying for longer periods more than 2 nights.
Was great to be back exceptional and appreciate the extra spoil of glass of Sparkling 🥂
Staff, reception and the cleanliness of the place, the beauty of the room actually everything.
N/A
Lovely position away from the town square so nice and quiet
Its a bit tired, could do with a refurb. Our shower was tiny and we small people not sure how bigger people fit in the shower
From our arrival we were treated like VIP's. The staff are exceptionally friendly and helpful. The rooms are superior and the views exceptional. We were given a Cheese platter and complimentary champagne with a personally written postcard from the owners, apologizing, as the wind were blowing through the night and they felt we could not rest well.
Nothing to add here. Everything was good and above expectations.
We did not eat Breakfasts, but got take away packages to take with us.
This is not on the Hotel but more the other guests. Someone in the room next to us or below us smoked weed and the smell traveled into our room. This was not a comfortable situation as I had ny 14yr old son with me.
Beautiful, huge room (Mona Lisa) with fantastic rooftop veranda. The staff were super friendly and everything was done in a super professional and friendly way.
The cut fruit at breakfast was a little tired.
Baie lekker ontbyt, baie dankie
Personeel vriendelik
Kos goed en smaaklik voorberei
Stort se pyp bo wat uit muur kom het gaatjie ingehad wat mens nat sproei.
Het dit rapporteer.
Wonderful ambiance
Nothing at all
The breakfast was good and the server was very friendly
The road to the hotel is a bit rocky
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