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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Ironing service
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Meeting/banquet facilities
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Packed lunches
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Babysitting/child services
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Valet parking
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Broadcast Live sport events
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Temporary art galleries
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Pub crawls
Review Highlights
Categories
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Property Description
Luxurious Accommodation
IL Castello, nestled in Clarens, offers elegant rooms with modern amenities like air-conditioning, flat-screen TVs, and private bathrooms. Some rooms even provide stunning mountain views from a private balcony.
Delicious Dining Options
Indulge in a variety of breakfast choices from buffet to à la carte at our on-site restaurant. Savor delectable dishes in a cozy setting or unwind with a drink at the bar.
Exciting Activities and Multilingual Staff
Explore Clarens with hiking and cycling or relax in the garden and terrace. Our friendly staff fluent in Afrikaans, English, Xhosa, and Zulu are ready to assist you with tour arrangements.
Book now to experience a memorable stay at IL Castello!
Prepayment of 50% deposit is required within 48 hours of making the booking , to secure your booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for ZAR 600 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely big room, very clean. The staff were so nice and helpful and really tried their best.
Our toilet was a little loose and the one plug sparked a little in the other room.
Excellent service and rooms. Staff makes you feel welcome.
Staff welcoming and processional
The staff were excellent. They catered for all needs.
The hotel and room was homely.
The food was delicious.
I highly recommend the hotel .
Actually leaving and going home.
Everything was perfect! I absolutely loved everything about this gem!
Really can't fault them, they say they aim to impress and they definitely don't miss!
It is an amazing place to stay
Everything was special. Accommodation,staff and amenities were 5 star plus.
Nothing!!
Beautiful lotation,staff very friendly and helpful.A lovely hotel set up in Italian style.Spacious rooms.Really 5 star quality.Personal note left by owner with Chocolates. Beds get made up and heated.Top notch will definitely recommend.
The suite was beautiful, spacious and has a huge terrace with lovely views. The staff are all friendly and helpful.
The restaurant food does not match up to the lovely hotel and great staff. Various dinner dishes were not up to standard considering how lovely the hotel and staff are.
Very nice and clean. Staff very frienly.
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