Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Express check-in/check-out
Cycling
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice views
Cons:
Cleanliness issues
Some amenities missing
Service request delays

Categories

Cleanliness
6.1
Issues reported with cleanliness and lack of service in some reviews.
Service
8.56
Diverse feedback on service, with some positive remarks on friendliness.
Location
8.6
Consistently highlighted as a strong point across multiple reviews.
Room Quality
7.06
Comments on room quality being decent but with some maintenance issues.
Amenities
6.59
Reported lack of certain amenities like kettles and operational equipment.
Value for Money
7.05
Some reviewers expressed dissatisfaction regarding the pricing versus quality.
Food and Beverage
7.1
No specific comments mentioned, therefore standard quality for this hotel tier.
Overall Experience
7.37
General appreciation for the experience, with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:03

Property Description

Historic Charm in Old Town Cologne
Located just a short walk from Cologne Cathedral and the Main Station, Altstadthotel Hayk am Rhein offers a historic charm in the heart of Old Town Cologne.

Spacious Rooms and Apartments
Experience comfort in our spacious rooms and apartments, all equipped with a TV. Enjoy stunning views of the Rhine from our twin rooms, and for larger groups, our nearby apartments can accommodate up to 6 people.

Convenient Dining Options
Indulge in a variety of dining options within a 200m radius, with plenty of cafes, bars, and restaurants just steps away from the hotel.

Book now to experience the perfect blend of history and modern convenience at Altstadthotel Hayk am Rhein.

Important information:

Guests arriving after 18:00 are kindly requested to contact the hotel in advance using the contact details on the booking confirmation.

Guests using a GPS navigation system should enter Buttermarkt 14 as their destination.

Parking is available at "Heumarkt" public car park, 328 feet from the property. EUR 32 per 24 hours will be charged. This public car park does not offer any benefits for hotel guests.

Please note that the hotel currently does not offer breakfast. Within a radius of 820 ft there are numerous possibilities for breakfast.

Prepaid bookings with arrivals after 6pm will receive a self check-in code.

The hotel can be reached by phone daily from 10:00 a.m. to 10:00 p.m. The reception is not permanently staffed.

For pre-paid bookings only: From Sunday to Thursday check-in after 6:00 pm takes place via a key box / self check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 314 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 6.59
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 7.37
C
Claudia • family_with_children • co
8
Está bien ubicado
Pros:

Un apartamento muy cómodo para 5 personas. No era directamente en el hotel. No tenía vista al rin como dicen. Pero muy bien ubicado

Cons:

Que no era el hotel que se promociona sino que era un apartamento

2026-10-24 • via Nuitee
H
Helen • solo_traveller • gb
9
Pros:

Amazing location, close to Old town, shopping, plenty of bars and restaurants. Fantastic comfy room with views across the Rhine. Nice communal area to sit and relax with a coffee.

Cons:

Staff not always present at reception and no bell etc to call for service.

Just a warning - it can be noisy at night due to proximity to bars and restaurants. This did not bother me AT ALL, but if you're looking for peace and quiet overnight this might not suit you.

2026-10-16 • via Nuitee
F
Friederike • solo_traveller • de
7
Idylle am Rhein
Pros:

Es ist ein schnuckeliges Hotel in sehr guter Lage. Der Empfang war locker und freundlich.
Das Zimmer war sehr gepflegt und alles schön sauber. Das Bett war gemütlich und allgemein war das Zimmer sehr komfortabel.

Cons:

Leider war es recht kalt im Zimmer und die Heizung gab auch komplett aufgedreht nur wenig Wärme ab.
Zudem rochen die Bettwäsche und die Handtücher leider etwas nach kaltem Rauch, was mir als Nichtraucher leider stark negativ aufgefallen ist.

2026-10-14 • via Nuitee
A
Adelina • couple • de
10
2026-10-13 • via Nuitee
M
Markus • solo_traveller • de
8
2026-10-12 • via Nuitee
K
Karoly • family_with_children • de
3
Sehr geehrtes Booking.com-Team, hiermit möchte ich mich offiziell über unsere gebuchte Unterkunft in
2026-10-12 • via Nuitee
S
sabrina • couple • it
10
Posto bellissimo e accogliente
Pros:

La posizione

Cons:

Nulla

2026-10-07 • via Nuitee
Z
Ziqian • solo_traveller • de
8
2026-10-07 • via Nuitee
S
Serna • solo_traveller • de
10
excelente
Pros:

todo

2026-10-07 • via Nuitee
A
Artur • solo_traveller • am
8
2026-10-07 • via Nuitee
J
Judit • extended_group • es
9
Estancia maravillosa
Pros:

Muy céntrico muy comodo bastante amplio

2026-10-07 • via Nuitee
S
Serkan • family_with_children • de
7
2026-09-16 • via Nuitee
S
Sanja • family_with_children • at
9
Sehr schön und interessant!
Pros:

War im Zentrum, ziemlich ruhig!

Cons:

Hat alles gepasst!

2026-09-14 • via Nuitee
M
Melero Cruz • extended_group • es
9
2026-09-13 • via Nuitee
I
Imre • extended_group • hu
10
2026-09-10 • via Nuitee
M
Michael • solo_traveller • de
8
Pros:

Perfekte Lage am Rhein und mitten in der Altstadt, freundlicher Empfang

Cons:

Ca. € 165 etwas hoher Preis für Zimmer ohne Extras wie Kaffeemaschine, Safe etc. Wohl wegen Wackelkontakten funktionierte das Licht im Zimmer nicht einwandfrei.

2026-09-10 • via Nuitee
N
Nilver • extended_group • pe
10
2026-09-08 • via Nuitee
W
Wilck • solo_traveller • de
8
2026-09-04 • via Nuitee
A
Adam • solo_traveller • de
1
Pros:

Only the Location...

Cons:

It was simply a huge disappointment—unacceptable for the price. The room had dirty, broken furniture, picture frames hiding pipes, and a wardrobe covering up kitchen tiles. There were missing pieces of flooring and a broken bathtub that had been sloppily painted. I even took photos to prove what I’m saying. I am very disappointed and feel like I was taken for a fool. However, I can say that despite its poor condition, it was relatively clean. It was the worst room I’ve ever stayed in,it’s a real shame.Of course and i have a lot of Photos...

2026-09-02 • via Nuitee
J
Jean Daniel • extended_group • ch
8
Excellen rapport qualité/prix. Belle situation proche du centre historique, au bord du Rhin.
2026-09-01 • via Nuitee