Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice views
Cons:
Cleanliness issues
Some amenities missing
Service request delays

Categories

Cleanliness
6.1
Issues reported with cleanliness and lack of service in some reviews.
Service
8.56
Diverse feedback on service, with some positive remarks on friendliness.
Location
8.6
Consistently highlighted as a strong point across multiple reviews.
Room Quality
7.06
Comments on room quality being decent but with some maintenance issues.
Amenities
6.59
Reported lack of certain amenities like kettles and operational equipment.
Value for Money
7.05
Some reviewers expressed dissatisfaction regarding the pricing versus quality.
Food and Beverage
7.1
No specific comments mentioned, therefore standard quality for this hotel tier.
Overall Experience
7.37
General appreciation for the experience, with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:03

Property Description

Historic Charm in Old Town Cologne
Located just a short walk from Cologne Cathedral and the Main Station, Altstadthotel Hayk am Rhein offers a historic charm in the heart of Old Town Cologne.

Spacious Rooms and Apartments
Experience comfort in our spacious rooms and apartments, all equipped with a TV. Enjoy stunning views of the Rhine from our twin rooms, and for larger groups, our nearby apartments can accommodate up to 6 people.

Convenient Dining Options
Indulge in a variety of dining options within a 200m radius, with plenty of cafes, bars, and restaurants just steps away from the hotel.

Book now to experience the perfect blend of history and modern convenience at Altstadthotel Hayk am Rhein.

Important information:

Guests arriving after 18:00 are kindly requested to contact the hotel in advance using the contact details on the booking confirmation.

Guests using a GPS navigation system should enter Buttermarkt 14 as their destination.

Parking is available at "Heumarkt" public car park, 328 feet from the property. EUR 32 per 24 hours will be charged. This public car park does not offer any benefits for hotel guests.

Please note that the hotel currently does not offer breakfast. Within a radius of 820 ft there are numerous possibilities for breakfast.

Prepaid bookings with arrivals after 6pm will receive a self check-in code.

The hotel can be reached by phone daily from 10:00 a.m. to 10:00 p.m. The reception is not permanently staffed.

For pre-paid bookings only: From Sunday to Thursday check-in after 6:00 pm takes place via a key box / self check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 22 per person per stay when using an available cot.
    Children up to and including 5 years old stay for € 22 per person per night when using an existing bed.
    People 2 years old and over stay for € 28 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 211 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 6.59
Value for Money: 7.05
Food and Beverage: 7.1
Overall Experience: 7.37
K
Karin • couple • nl
8
Pros:

Fijne plek, prima bed en schoon

Cons:

Thee, koffie faciliteiten op de kamer

2026-02-11 • via Nuitee
A
Anita • solo_traveller • tr
7
Keyifliydi
Pros:

Yeri, düzeni

Cons:

Kahve makinesi olsa iyi olurdu

2026-01-28 • via Nuitee
H
Hans Erich • solo_traveller • de
6
Wie erwartet
2026-01-28 • via Nuitee
J
Joan Francesc • couple • es
8
2026-01-27 • via Nuitee
P
Piet • couple • be
8
Voor ons kort verblijf was de prijs/kwaliteit verhouding zeer goed.
Pros:

De reacties van het hotel waren zeer snel en zeer medewerkend. Ze deden echt hun best. De locatie in de Altstadt is heerlijk. Parking op 150m is ok. Wel 32€ voor 24 u.

Cons:

Een waterkoker ( met koffie of the) en een flesje water op de kamer zou aangenaam zijn.

2026-01-26 • via Nuitee
H
Hans-Peter • solo_traveller • de
8
Immer wieder gerne!
Pros:

Netter Empfang, musste das Zimmer erst um 11 Uhr verlassen. Alles sauber. Habe gut geschlafen. Das Einzelzimmer im 3.OG (leider ohne Aufzug) hat nur 93 Euro gekostet. Perfekte Lage direkt auf der Rheinpromenade in der Altstadt. mmer wieder gerne!

Cons:

Zimmer im 3. OG ohne Aufzug.

2026-01-25 • via Nuitee
I
Ilse Andresen • extended_group • de
10
Pros:

Sehr unkompliziert. Schöne Unterkunft

2026-01-24 • via Nuitee
C
Cristina Catalanotti • solo_traveller • it
8
2026-01-22 • via Nuitee
N
Nicoleta • extended_group • de
4
2026-01-22 • via Nuitee
Y
Yotaro • couple • gb
8
2026-01-20 • via Nuitee
Y
Yannick • extended_group • fr
7
Logement pratique mais cher.
Pros:

Très bon emplacement, rue calme.

Cons:

Vieillot, équipements fonctionnels mais usés.

2026-01-19 • via Nuitee
E
Evert • family_with_children • nl
10
Heeft absoluut bijgedragen aan een heerlijk weekend in Köln.
Pros:

Het hotel biedt wat we zochten: geen poespas of overbodige luxe, maar gewoon kleinschalige gezelligheid, schoon, netjes, prima bedden, en eenvoudige nette badkamer op een toplocatie, met op zeer korte loopafstand een prima parkeergarage.

2026-01-19 • via Nuitee
J
Janet • extended_group • de
8
2026-01-19 • via Nuitee
L
Louise • family_with_children • se
3
Cons:

Det fanns inget kök!

2026-01-19 • via Nuitee
P
Petra • extended_group • de
3
ich habe noch nie so eine schlechte Wohnung gemietet
Pros:

die Räume mit den Betten waren soweit gut

Cons:

In einem Zimmer fehlte der Feuermelder, die Gardinen und Vorhänge waren sehr dreckig, das Badezimmer ist renovierungsbedürftig, Waschbecken, Spiegel und Badewanne waren zerkratzt und sahen dreckig aus, zwei Stühle waren unbenutzbar, sie drohten auseinanderzubrechen, die Aufzüge waren seit langem defekt, im Hausflur funktionierte das Licht nicht, alles in allem müsste die Wohnung mal renoviert werden, so war sie das Geld nicht wert, die Bilder der Wohnung möchte ich so nicht veröffentlichen

2026-01-19 • via Nuitee
B
Beuscher • solo_traveller • de
8
KANN ICH WEITEREMPFEHLEN
Pros:

Die Lage ist Tipp Topp,
Das Bett superbequem,
Die Fenster sind gut verschlossen, sodaß es ruhig ist im Zimmer

Cons:

Beleuchtung im Flur

2026-01-19 • via Nuitee
L
Lukas • extended_group • de
8
2026-01-19 • via Nuitee
A
Albornoz Delgado • couple • ch
8
2026-01-18 • via Nuitee
P
Pau • solo_traveller • es
10
Pros:

muy buena ubicación. El trato con el personal muy bueno facilitando el check in/check out. Repetiría sin dudarlo.

2026-01-15 • via Nuitee
P
Pkamp • couple • gr
2
NEVER AGAIN
Pros:

Location and cleaningness

Cons:

Communication, service, attitude of the owner, absence of first aid kid which was crucial.

2026-01-06 • via Nuitee