Family Hotel Kaskad

Hotels
8.1 (14 reviews)
Polyanitsa, the tract Preluky, 346 Polyanitsa, the tract Preluky, 346 , Bukovel , ua

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Closed pool
Cons:
Cleanliness issues
Food quality decline

Categories

Cleanliness
6.81
Issues raised about dirtiness and lack of cleaning in the room.
Service
9.28
Pleasant staff and quick resolution of issues highlighted positively.
Location
8.82
Hotel location praised; it is advantageous for family stays.
Room Quality
7.77
Mixed sentiments; wooden rooms appreciated, but cleanliness and maintenance issues noted.
Amenities
7.8
Good amenities but noted deterioration over time, especially in the playground area.
Value for Money
8.26
Good pricing mentioned but expectations not fully met.
Food and Beverage
7.31
Breakfast quality declining and some food issues noted, such as stale options.
Overall Experience
8.78
Overall experience viewed positively, but with significant improvement needed in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:39

Property Description

Indulge in Comfort and Fun

Luxurious Amenities: Family Hotel Cascad offers an indoor heated pool, perfect for relaxation. The on-site restaurant serves delectable meals, and the indoor playing area ensures endless entertainment for families.

Scenic Views and Convenience: Wake up to breathtaking mountain views from your room's terrace. Enjoy modern comforts like a flat-screen TV, wardrobe, and balcony in select rooms. Stay connected with free WiFi and make use of the in-house parking.

Delightful Dining Experience: Start your day with a delicious buffet breakfast before exploring nearby attractions like Bukovel Lift 7 and Bukovel Lift 3. With the airport just 62 km away, convenience is at your doorstep.

Experience luxury and convenience at Family Hotel Cascad. Book now for an unforgettable stay.

Important information:

Please note that guests are granted 1 hour access to the swimming pool per day per room for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for UAH 500 per person per night when using an existing bed.
    Adults stay for UAH 900 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 14 reviews
Cleanliness: 6.81
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.78
M
Mykhailo family_with_children ua
7
2026-03-14 via Nuitee
O
Olga family_with_children ua
7
2026-03-13 via Nuitee
Герасимик family_with_children ua
10
2025-10-03 via Nuitee
Y
Yevheniia family_with_children ua
8
2025-08-30 via Nuitee
E
Ekaterina family_with_children ua
8
2025-08-30 via Nuitee
Євгенія family_with_children ua
6
Pros:

Розташування готелю, ціна, віддаленність від дороги, критий басейн, балкон. Ще приємний адміністратор, яка швидко вирішує питання. Заселення було раніше.

Cons:

Відпочиваємо з родиною вже 3 рік і з кожним роком бачу, що готель стає гіршим. Якщо по дитячому майданчику, батут, тарзанка зникли взагалі, гойдалки зламані. У номері стало брудніше, у ванній кімнаті павутиння. За 5 днів прибирання номеру, заміни рушників чи постілі не було. Сніданки стали бідніші, у цьому році ходили зі своїм хлібом, бо у кафе він цвілий був і холодний (і цвілий був не тільки у нас, і не один день). Душові старі, не було світла і вода капала у ванній кімнаті, але це поміняли. Замок у ванній не працює взагалі.

2025-08-26 via Nuitee
D
Dmytro family_with_children ua
7
Все сподобалося, оптимальне співвідношення ціна-якість-розташування
Pros:

Готель дуже милий та компактний. Номери зроблені зі струба деревини. Смачні та різноманітні сніданки з можливістю замовлення у ресторані обіду або вечері. Закритий басейн дуже тішить, коли погода погана

Cons:

У номерах немає кондиціонерів, тому коли на вулиці спекотно у дерев`яних номерах зовсім не прохолодно.

2025-08-24 via Nuitee
T
TETYANA family_with_children ua
9
гарно
Pros:

все дуже добре

2025-08-05 via Nuitee
I
Iryna family_with_children ua
9
2025-08-05 via Nuitee
A
Alex couple ua
10
2025-08-01 via Nuitee
S
Svetlana family_with_children ua
10
2025-07-29 via Nuitee
Дарʼя couple ua
5
За таку ціну могло бути чуть краще. Вода все спортила
Pros:

Все інше відносно нормально. Дозволили на годину пізніше виїхати з номера.

Cons:

Смерділа вода, дуже погана вода була. Павутина у ванні.
Проживали на першому поверсі і вночі було дуже чутно як все скрипіло на другому поверсі.

2025-07-25 via Nuitee
A
Amina with friends ro
7
Acceptable accommodation
Pros:

The room looks the same as in the pictures. The location is fine, although it is 3-4 km from the ski slopes. The staff is kind, but no one knows English, the reception is not always open. Their cat is adorable.

Cons:

The biggest problem was that no one from the accommodation informed us that the card payment could not be made. Although on the booking it is mentioned that you can pay by card, and on the reception door it says that it accepts payment with VISA cards. We got there and had to try to change the money at a very high commission. It would be preferable for foreign tourists to mention these aspects before arriving in Ukraine. No one knew English at the reception and it was difficult for us to understand each other. In addition, the bathroom was not the cleanest, they could insist more on cleanliness.

2025-01-03 via Nuitee
Іван young couple ua
10
great way to travel to Bukovel
Pros:

free amenities like heated swimming pool, playgrounds,

2022-07-31 via Nuitee