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Facilities
Property facilities
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Offsite parking discounted rates available
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Air conditioning
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Room service
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Pets allowed
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Tour desk
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Japanese garden
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Covered parking
Review Highlights
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Property Description
Picturesque Seafront Location
Hotel Cozumel Costa Brava boasts a prime seafront location in Cozumel, offering guests stunning views and a tranquil atmosphere to unwind.
Comfortable Rooms with Garden Views
Relax in the well-appointed air-conditioned rooms with picturesque garden views, equipped with modern amenities like cable TV, minibar, and private bathrooms for a comfortable stay.
Convenient Dining and Nearby Attractions
Indulge in delicious meals at the on-site restaurant or explore nearby dining options. With the ferry dock and popular beaches just minutes away, Hotel Cozumel Costa Brava is the perfect base for your Cozumel adventures.
Book now to experience a delightful stay at Hotel Cozumel Costa Brava and create unforgettable memories in Cozumel!
Please inform Hotel Cozumel Costa Brava in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
No special conditions apply for groups.
Location
Guest Reviews
Location is awesome. No breakfast, hotel is clean but needs a big renovation and repairs. Price per night is reasonable. Beautiful garden.
I had cracks on the walls, no hot water in the sink. Curtains is all with little holes.
Great location, easy to get to from the ferry and at walking distance from all the main attractions in the island avoinding the need for taxis.
Staff struggled to find our booking and we had to wait for the best part of half an hour before we got our keys. The room was clean but very modest. The bathrooms need urgent
Friendly helpful staff
No hot water for shower
Great location
The location was perfectly close to everything. Very calm area during the day time. Hammocks in the garden for reading and a gardener was onsite continuously maintaining the yard, we saw some baby iguanas also. AC and a fridge in the room. We also got to check in earlier which we appreciated. We were very happy with our stay overall and would recommend staying here if visiting the island for a short period of time. ☺️
Noise from the nearby bars could be heard late in the night but it was easy to sleep through it at the same time. The door is locked just by closing it, personally would have preferred it to be locked alternatively as it gave the impression it could be forced open and the main entrance gates are open/unlocked all the time. Maybe someone is watching the entrance all the time from another room, not sure as we just saw the gardener during our stay.
Located close to ferry and grocery store.
There is an air conditioner that you can turn on once you finally get into your boiling hot humid room without windows that close properly.
They are not prepared for your arrival, even after you message them to tell them your ferry time. Your fan will not work, and your room will be boiling hot with no air conditioner on. The front office will be even hotter, and there will not be an operating fan or an air conditioner. The lady will be clueless about what room you should be issued in their hotel. It will take over 1/2 hr to check in as they make you fill in all the info that you already did on booking and the lady will be calling the owner to figure out the room and where the key is. You will not have potable water. Your mini refrigerator will be unplugged and will not close properly. The room is ultra dumpy and has wooden slats instead of wood.
They will refuse to give you extra towels for the beach. The owner speaks no English and wants cash. There are wires hanging from the ceiling outside your room where a light presumably once was.
The garden is also in a state of disrepair with dilapidated, non-functional lamps. There is no room service and no planning assistance, and no staff to be found. So, do not believe these items in their facility description.
The front gate is open, and you'll get one key to the front door, which is extremely rudimentary. No safe and a very easy room to break into!
ALSO there is no extra toilet paper and chances are they won't give you a spare. They will also tell you there are no cups or other supplies to use for the microwave standing in the hallway.
It was very close to the ferry. The main areas were walking distance. I rented a two wheeler and drove around so it wasn’t inconvenient for me. The elderly lady who manages this hotel is very kind. Very comfortable room and a cute hotel. Nice people. Just be sure that you carry cash to pay coz they don’t accept credit cards.
Location was great. Easy walking distance to restaurants and dive shops. Right on the oceanfront
Dirty. Uncomfortable bed. Plastic mattress cover that bunched up in the night. TERRIBLE smell of sewerage when showering - literal eye watering stuff! Zero water pressure to shower/brush teeth.
Everything was good and the staff worked with me to pay later since I had no chance to covert money the moment I found out they take cash only.
CASH ONLY, This should definitely be on the web site and made obvious, not hidden information somewhere.
Taxes were $20 additional $. This also should be made obvious not a n "Oh Bye The Way" you owe $20 more $$.
Location
Shower not draining very well, standing water in shower.
Hot water very limited.
Great .cozy hotel very close to town and supermarket
Staff very friendly
Rooms nice and clean
And above all very affordable
All was great!
N/a
Staff was very friendly
There was a problem with the air conditioner, but the staff sent to someone to repair it quickly
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