Hotel Zen

Hotels
6.6 (347 reviews)
Rruga Pavaresia Ura e Dajlanit , Durrës , al

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Outdoor furniture
Fruits
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Breakfast quality
Cons:
Cleanliness issues
Outdated facilities
Hygiene concerns

Categories

Cleanliness
4.48
Numerous complaints about hygiene and cleanliness issues.
Service
8.46
Staff is friendly and accommodating as mentioned in several reviews.
Location
8.5
Excellent location near the beach and good restaurants.
Room Quality
5.45
Mixed feedback with mentions of outdated facilities and issues in some rooms.
Amenities
5.98
Some amenities lacking, such as insufficient bathroom supplies.
Value for Money
6.44
Average perception of value compared to hotel standards.
Food and Beverage
6.99
Generally positive comments about the breakfast quality.
Overall Experience
6.46
Mixed experiences, with significant issues overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:59

Property Description

Beachfront Luxury

Modern Amenities

Multilingual Staff

To book your stay at Galante Hotel and experience ultimate comfort and convenience, just click here!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

6.6
Based on 347 reviews
Cleanliness: 4.48
Service: 8.46
Location: 8.5
Room Quality: 5.45
Amenities: 5.98
Value for Money: 6.44
Food and Beverage: 6.99
Overall Experience: 6.46
K
Katarzyna • couple • pl
8
Udany
Pros:

Super lokalizacja no tuż przy plaży, tuż obok sporo dobrych restauracji, co do reszty ciężko stwierdzić byliśmy po sezonie jedynymi klientami w tym hotelu, miejsce parkingowe w hotelu

Cons:

Lokalizacja

2025-11-10 • via Nuitee
M
Milos • family_with_children • rs
10
Super!
Pros:

Osoblje je ljubazno i gostoprimljivo.

Cons:

Treba plaža da bude malo sredjenija i van sezone.

2025-10-13 • via Nuitee
V
Viktor • extended_group • hu
4
2025-10-12 • via Nuitee
F
Farouk • solo_traveller • nl
1
Matig geen herhaling vatbaar
Pros:

Dichtbij het strand en snelle inchecken

Cons:

Hygiene voor 4* zwaar onder maat

2025-10-03 • via Nuitee
• solo_traveller • bg
10
2025-09-30 • via Nuitee
Z
Zumrad • extended_group • se
4
Inte värt att boka denna hotell.
Pros:

Nära strand. Frukost var god.

Cons:

Ostädat rum, dammigt överallt. Hårfön fanns inget, även om det stod att det ska finnas.

2025-09-29 • via Nuitee
A
Ayelen • couple • ar
8
2025-09-28 • via Nuitee
A
Angelo Oliva • extended_group • it
8
2025-09-15 • via Nuitee
N
Nihad • couple • si
9
Jako ugodno i prijatno putovanje i definitivno cemo posjetiti pvu destinaciju i hotel opet.
Pros:

Hotel je izuzetno dobar i jako ugodno smo se osjecali tokom naseg boravka

Cons:

Jedina primjedba, odnosno vise sugestija je vezana za restoran, da imaju veci izbor jela sa rostilja ali razumljivo je, ipak je kraj sezone

2025-09-06 • via Nuitee
• family_with_children • ba
8
Pros:

Lokacija objekta je na samoj plazi, dorucak je bio super, osoblje preljubazno :)

Cons:

Objekat- enterijer, malo je zastarjelo, toalet nije za pohvalit. Nedostatak sapuna i ostalih stvari sto idu u toalet.

2025-09-02 • via Nuitee
F
Frederic • family_with_children • fr
7
Passable
Pros:

L’emplacement est très bien

Cons:

Les chambres sont très vieille , salle d eau dans une pièces toutes petites

2025-08-30 • via Nuitee
E
Elvir • solo_traveller • me
9
2025-08-28 • via Nuitee
K
Kristijan • family_with_children • si
10
Pros:

Izredno prijazno osebje, posebej bi pohvalil - nwm kako ji je ime čistilko, punce na recepciji, punce in fante pri zajtrku , izjemen je pa tudi vodja oz šef hotela.

p. s. Hrana zjutraj izjemna

pogled na morje top!

Same pohvale, še se vrnemo!

2025-08-27 • via Nuitee
E
Elżbieta • family_with_children • pl
8
2025-08-27 • via Nuitee
B
Bruno • family_with_children • pl
1
dramat
Pros:

Blisko plaży, na tym plusy się kończą.

Cons:

Pleśń i cieknąca po ścianach woda, połamana deska sedesowa, której przez cały pobyt (7 nocy) nie potrafili wymienić. Wyrwanej moskitiery tak samo... Ostatnie 3 noce bez ciepłej wody, też oczywiście bez reakcji.

2025-08-26 • via Nuitee
A
angela • couple • it
7
Pros:

La posizione fronte mare con terrazzo stupenda. Camera vista mare, lettini e ombrellone dell'albergo anche commodi,ma teli mare devi comprare altrove. Colazione e buonissima ,ma solo salata.

Cons:

Struttura e vecchia, neanche una saponetta per lavare le mani in bagno, pulizia scarseggia.

2025-08-26 • via Nuitee
• family_with_children • mk
5
2025-08-25 • via Nuitee
B
Bevinsa • family_with_children • gr
1
2025-08-20 • via Nuitee
A
alari • couple • ee
8
2025-08-20 • via Nuitee
M
Maaz • couple • de
1
Sehr schlecht
Pros:

Nur Ausblick ist schön

Cons:

Das war mit Abstand einer der schlimmsten Hotelaufenthalte, die wir je hatten.
• Das Badezimmer war dreckig, unhygienisch und regelrecht vergammelt – absolut inakzeptabel!
• Noch schlimmer: Wir haben beim Check-out eine sehr teure Damenuhr im Zimmer vergessen. Nur wenige Stunden später sind wir extra von Tirana zurückgefahren, um nachzufragen. Uns wurde jedoch gesagt, die Uhr sei „nicht gesehen“ worden.
• Was uns besonders stutzig machte: Zwischen Rezeption und Reinigungspersonal gab es endlose Diskussionen, die völlig unverständlich wirkten. Wenn die Uhr wirklich nicht gefunden wurde – warum dann so ein Theater?

Das Ganze wirkt extrem unseriös und hinterlässt den Eindruck, dass Ehrlichkeit und Gastfreundschaft hier keinen Stellenwert haben. Für uns steht fest: Nie wieder dieses Hotel, und wir raten dringend davon ab!

2025-08-18 • via Nuitee