SMART HOTEL

Hotels
8.5 (152 reviews)
120 Via San Romano , Ferrara , it

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Temperature control in rooms

Categories

Cleanliness
7.89
Some reviews mentioned issues with cleanliness, particularly in common areas and bathrooms.
Service
9.36
Multiple reviewers praised the friendliness and helpfulness of the staff.
Location
9.4
The central location is consistently highlighted as a major advantage.
Room Quality
8.35
Rooms are generally comfortable and spacious but have some issues like temperature and noise insulation.
Amenities
7.88
Amenities are satisfactory but lack some essentials like a vending machine and sufficient common area facilities.
Value for Money
8.84
Good value for the price given the location and services provided.
Food and Beverage
7.39
Limited food and beverage options available on-site, with some complaints about the lack of water or snack distributors.
Overall Experience
8.86
Overall positive experience with some minor concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:00

Property Description

Central Location in Ferrara Old Town
SMART HOTEL is perfectly situated in the heart of Ferrara Old Town, just steps away from major attractions such as Ferrara Cathedral, Ferrara Train Station, and Diamanti Palace. Guests can easily explore the city on foot or by renting a bicycle from the hotel.

Comfortable and Well-Equipped Rooms
Each room at SMART HOTEL is designed for comfort and convenience, featuring amenities such as a desk, flat-screen TV, air conditioning, and a private bathroom with a bidet and hairdryer. Some rooms even offer a balcony for guests to enjoy.

Convenient Facilities and Services
Guests can take advantage of the shared kitchen and lounge areas, as well as free WiFi throughout the property. Additionally, the hotel offers airport transfers and car rental services, making travel arrangements seamless for visitors.

Experience the charm of Ferrara from the comfort of SMART HOTEL. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 152 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
B
Blaha • couple • at
9
Sauberes Hotel in toller Altstadtlage
Pros:

+ Freundlicher, kommunikativer Herr an der Rezeption
+ Unkomplizierte Unterbringung unserer Räder im Innenbereich des Hotels (wir waren zu viert unterwegs)
+ Zimmern in angenehmer Größe und ruhiger Lage
+ gute Frühstücksmöglichkeit in unmittelbarer Hotelnähe

2026-03-26 • via Nuitee
M
Marini • solo_traveller • it
10
2026-03-26 • via Nuitee
D
Donato • solo_traveller • it
8
2026-03-22 • via Nuitee
E
ENZO • couple • it
10
2026-03-21 • via Nuitee
S
Sandra • family_with_children • it
7
Posizione ottima e personale cordiale e accogliente. La pulizia però non è sufficiente, entrando nell’ atrio oltretutto
Pros:

Ottima posizione

Cons:

La pulizia

2026-03-21 • via Nuitee
S
Stojanka • solo_traveller • gb
8
Excellent location and good value for money, but basic amenities were lacking.
Pros:

Cleanliness, good location.

Cons:

No kettle, no complimentary water, and no glass provided.

2026-03-20 • via Nuitee
R
renycap • extended_group • it
8
2026-03-19 • via Nuitee
M
Maria Luisa • couple • it
8
Pros:

Arredamento

2026-03-19 • via Nuitee
A
Alessio • solo_traveller • it
8
2026-03-17 • via Nuitee
A
antoncip • couple • it
8
Pros:

Ottimo albergo, situato in zona centrale, comodo per visitare la città. Stanza pulita e calda

2026-03-15 • via Nuitee
P
PasDam • couple • it
8
Comfort, centrale e pulito.
Pros:

Posizione centrale, autonomia nel check-in, ingresso hotel e camere. Camera e bagno puliti, ampi es accoglienti.

Cons:

Camere non insonorizzate, si faceva a gara con i vicini.

2026-03-12 • via Nuitee
Z
Zheng • couple • it
8
Pros:

Excellent location! In the heart of the old town with plenty good resturants and bars at your footstep. Two parking lots with walking distance. The reception is quite friendly who speaks good English. This is my 5th time living here - the 1st choice for my trips to Ferrara, totally worth it.

Cons:

The sound proof facilicites needs upgrade. The kitchen only has fridges with no guest cutleries, mugs or goblets.

2026-03-11 • via Nuitee
I
Ioannis • solo_traveller • gr
8
Pros:

Location, nearby parking.

2026-03-10 • via Nuitee
B
Benjamin • couple • at
10
2026-03-10 • via Nuitee
E
ettore • solo_traveller • it
8
2026-03-08 • via Nuitee
E
Elisa • couple • it
9
Pros:

Ambiente carino,pulito e confortevole. Posizione centralissima. Parcheggio comodo.

2026-03-04 • via Nuitee
G
Giusy • family_with_children • it
10
Pros:

Hotel molto carino ed accogliente, situato al centro di Ferrara. Lo caratterizzano la pulizia delle stanze, la gentilezza è disponibilità dello staff. Consigliatissimo.

2026-03-02 • via Nuitee
A
angelo • couple • it
9
Pros:

Struttura centrale, camera molto pulita il ragazzo alla reception molto educato e disponibile.

2026-03-02 • via Nuitee
M
mohamed • couple • it
8
Consigliato , posizione ottimale e 400m dal parcheggio centrale
Pros:

Posizione perfetta, gentilissimi a farci upgrade con una stanza più spaziosa

Cons:

Unica pecca un frigo anche piccolo in camera sarebbe perfetto
La doccia ci ha messo un bel po a scaldarsi, e con poca pressione

2026-03-01 • via Nuitee
D
Davide • extended_group • it
8
Pros:

Location, comfort, pulizia

2026-02-23 • via Nuitee