SMART HOTEL

Hotels
8.5 (245 reviews)
120 Via San Romano , Ferrara , it

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Temperature control in rooms

Categories

Cleanliness
7.89
Some reviews mentioned issues with cleanliness, particularly in common areas and bathrooms.
Service
9.36
Multiple reviewers praised the friendliness and helpfulness of the staff.
Location
9.4
The central location is consistently highlighted as a major advantage.
Room Quality
8.35
Rooms are generally comfortable and spacious but have some issues like temperature and noise insulation.
Amenities
7.88
Amenities are satisfactory but lack some essentials like a vending machine and sufficient common area facilities.
Value for Money
8.84
Good value for the price given the location and services provided.
Food and Beverage
7.39
Limited food and beverage options available on-site, with some complaints about the lack of water or snack distributors.
Overall Experience
8.86
Overall positive experience with some minor concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:00

Property Description

Central Location in Ferrara Old Town
SMART HOTEL is perfectly situated in the heart of Ferrara Old Town, just steps away from major attractions such as Ferrara Cathedral, Ferrara Train Station, and Diamanti Palace. Guests can easily explore the city on foot or by renting a bicycle from the hotel.

Comfortable and Well-Equipped Rooms
Each room at SMART HOTEL is designed for comfort and convenience, featuring amenities such as a desk, flat-screen TV, air conditioning, and a private bathroom with a bidet and hairdryer. Some rooms even offer a balcony for guests to enjoy.

Convenient Facilities and Services
Guests can take advantage of the shared kitchen and lounge areas, as well as free WiFi throughout the property. Additionally, the hotel offers airport transfers and car rental services, making travel arrangements seamless for visitors.

Experience the charm of Ferrara from the comfort of SMART HOTEL. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 245 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
M
MONIA solo_traveller it
10
2026-06-20 via Nuitee
M
MAura extended_group it
9
Pros:

Camera e bagno grandi e confortevoli, pulizia ottima . Abbiamo soggiornato in 3 in una suite per 4 con due camere a disposizione perché hanno sbagliato a darci la camera e nonostante questo ci hanno fatti stare senza pagare costi aggiuntivi . Posizione abbastanza centrale.

2026-06-19 via Nuitee
L
Lenarduzzi solo_traveller it
10
2026-06-19 via Nuitee
S
Simone solo_traveller it
7
2026-06-17 via Nuitee
V
Valentina couple it
8
Pros:

Ottima posizione, stanza grande e pulita, servizi essenziali ma corretti per la tipologia di hotel.

Cons:

Anche se alla fine si è svolto tutto in maniera semplice, siamo rimasti spiazzati che all'arrivo non ci fosse nessuno in reception e bisognasse chiamare anche solo per capire come entrare e fare il check in (che si può svolgere in autonomia). Consiglio contattare in anticipo la struttura per verificare eventualmente gli orari disponibili e accordarsi con appuntamento.

2026-06-17 via Nuitee
G
Giulia couple it
6
Ni🙃
Pros:

Posizione

Cons:

Da rimordernare, prezzo alto per ciò che offre

2026-06-15 via Nuitee
U
Ursica solo_traveller ro
10
2026-06-15 via Nuitee
D
Dragan solo_traveller hr
9
2026-06-13 via Nuitee
D
Davide solo_traveller it
10
2026-06-13 via Nuitee
S
Silvia extended_group it
9
Pros:

Cordialità del proprietario, staff gentile e colazione molto buona

2026-06-07 via Nuitee
V
Valentina solo_traveller it
10
Pros:

Federico è una persona gentilissima,disponibile e molto educato. Ci siamo trovati benissimo e ci ha dato piena disponibilità su ogni cosa. Se devo consigliare la struttura,la consiglio a pieni voti. Posizione ottima,alloggio pulito staff presente. Se andate a Ferrara qua non avrete sorprese. Top!

2026-06-07 via Nuitee
N
Noemi couple it
10
2026-06-07 via Nuitee
M
Monica couple it
8
Una notte a Ferrara
Pros:

Posizione pulizia

Cons:

Prezzo

2026-06-06 via Nuitee
C
cristina solo_traveller it
9
Pros:

Personale molto disponibile

2026-06-06 via Nuitee
M
Massimo solo_traveller it
10
2026-06-06 via Nuitee
M
Marcus solo_traveller de
7
Pros:

Gute lage.

2026-06-06 via Nuitee
I
Ismeria family_with_children it
10
Pros:

Posizione centralissima, a cinque minuti a piedi dalla piazza principale. Circondato da barettini e ottimi ristoranti. Parcheggio comodo e staff disponibile.

2026-06-05 via Nuitee
F
Felix extended_group de
10
2026-06-05 via Nuitee
D
Danila couple it
9
Pros:

Posizione, pulizia, cortesia.

2026-06-04 via Nuitee
G
Giorgia solo_traveller it
9
Cons:

Se capita all'ultimo piano c'è da fare una scala in legno un po' strettina

2026-06-03 via Nuitee