SMART HOTEL

Hotels
8.5 (207 reviews)
120 Via San Romano , Ferrara , it

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Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Temperature control in rooms

Categories

Cleanliness
7.89
Some reviews mentioned issues with cleanliness, particularly in common areas and bathrooms.
Service
9.36
Multiple reviewers praised the friendliness and helpfulness of the staff.
Location
9.4
The central location is consistently highlighted as a major advantage.
Room Quality
8.35
Rooms are generally comfortable and spacious but have some issues like temperature and noise insulation.
Amenities
7.88
Amenities are satisfactory but lack some essentials like a vending machine and sufficient common area facilities.
Value for Money
8.84
Good value for the price given the location and services provided.
Food and Beverage
7.39
Limited food and beverage options available on-site, with some complaints about the lack of water or snack distributors.
Overall Experience
8.86
Overall positive experience with some minor concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:00

Property Description

Central Location in Ferrara Old Town
SMART HOTEL is perfectly situated in the heart of Ferrara Old Town, just steps away from major attractions such as Ferrara Cathedral, Ferrara Train Station, and Diamanti Palace. Guests can easily explore the city on foot or by renting a bicycle from the hotel.

Comfortable and Well-Equipped Rooms
Each room at SMART HOTEL is designed for comfort and convenience, featuring amenities such as a desk, flat-screen TV, air conditioning, and a private bathroom with a bidet and hairdryer. Some rooms even offer a balcony for guests to enjoy.

Convenient Facilities and Services
Guests can take advantage of the shared kitchen and lounge areas, as well as free WiFi throughout the property. Additionally, the hotel offers airport transfers and car rental services, making travel arrangements seamless for visitors.

Experience the charm of Ferrara from the comfort of SMART HOTEL. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 207 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
P
paola venanzi • solo_traveller • it
10
Visitate Ferrara!!
Pros:

Ottima la posizione praticamente al centro della città. Stanza spaziosa e pulita. Per chi arriva in auto: l'hotel è in ZTL ma si può parcheggiare a pagamento (6 euro/giorno) nelle vicinanze.l

Cons:

Nulla

2026-05-16 • via Nuitee
C
corine • extended_group • fr
9
Très bien , je recommande
Pros:

Très pratique pour visiter la ville ( dans le centre historique) , propre et confortable.

Cons:

Absence d’accueil humain ( entrée et sortie à distance )

2026-05-15 • via Nuitee
W
wilhelm • family_with_children • de
8
Hotel nur zum Schlafen
Pros:

Im Exposee bietet das Hotel einen Parkplatz an. Damit ist ein öffentlicher Parkplatz gemeint der nicht weit liegt und etwas kostet.
Das Hotel ist etwas schwer zu finden weil die Nummern an der Straße nicht nach der Reihe kommen. Das ist merkwürdig und Italienisch. Ich habe zum ersten mal online-Check.in gemacht das hat nicht gleich funktioniert. Es lag an den spärlichen Infos und an mir.
Dieses Hotel ist nur zum Schlafen geeignet. Das war gut. Die Zimmer und das Bad waren sauber und das Bett gut.
Die Lage nahe vom Zentrum ist ebenfalls gut.

Cons:

Bessere und präzisere Infos beim online Check-in.

2026-05-15 • via Nuitee
M
Massimiliano • solo_traveller • it
8
2026-05-13 • via Nuitee
S
salvatore walter • extended_group • it
7
Pros:

Posizione e pulizia

2026-05-12 • via Nuitee
C
cipressi • couple • it
6
per il poco tempo passato a Ferrara gradevole
Pros:

la posizione vicino al centro città,
in posizione silenziosa e letto confortevole

Cons:

In generale le pulizie degl'ambienti possono essere fatte con più attenzione

2026-05-11 • via Nuitee
C
Cinzia • solo_traveller • it
6
Pros:

Posizione

Cons:

La mancanza dello staff in loco. La struttura é fornita di un locale attrezzaro per poter pranzare o fare colazione sarebbe carino trovare dei bicchieri usati e getta in caso di necessità. Nel bagno era presente solo del sapone ma non il necessario per uno shampoo

2026-05-11 • via Nuitee
A
Antonia • solo_traveller • it
7
2026-05-10 • via Nuitee
P
Pacogioca • solo_traveller • it
10
Vacanzina fra amiche
Pros:

Ottima struttura, ottima camera (erano praticamente 2 camere in una), ottima posizione a pochi passi dal centro. Siamo state benissimo!

Cons:

Niente di negativo.

2026-05-10 • via Nuitee
A
Angelo Gobbi • solo_traveller • it
8
Più che soddisfatto.
Pros:

B&B. Bed: Camera mansardata molto ampia e particolare con le travi soffitto a vista. Breakfast: La sala ristoro avrebbe potuto offrire qualcosa in più. Smart solo per l'apertura portoncino.
Comunque il bilancio qualità/prezzo è nettamente positivo. Lo consiglio.

Cons:

Ultimo piano, scale. Noi non più giovanissimi non abbiamo avuto problemi. Sarebbe opportuno precisarlo per la scelta.

2026-05-10 • via Nuitee
D
Daniela • solo_traveller • it
10
Pros:

Posizione centralissima.
Stanza grande e molto pulita.
Staff accoglienza gentile e disponibile

2026-05-07 • via Nuitee
A
Andrea • solo_traveller • it
5
Pros:

Pulizie e locazione

Cons:

Mancava al bagno sapone ed atre cose, non c era nulla
Il termosifone bloccato sempre acceso notte e giorno senza possibilità di intervernire
Nessuno gestore si è visto

2026-05-04 • via Nuitee
A
Angélique • solo_traveller • nl
9
Fijne kamer en goede bedden.
Pros:

Comfortabele kamer en prima bedden.

Cons:

Niets

2026-05-03 • via Nuitee
A
anna maria • couple • it
8
2026-05-02 • via Nuitee
M
Matteo • family_with_children • es
8
Accogliente e centralissimo
Pros:

La posizione strategica, la possibilità di check-in/check-out in autonomia, l'ordine e la pulizia

Cons:

Purtroppo il rumore della vita notturna del centro può causare un po' disturbo nelle ore notturne.

2026-04-28 • via Nuitee
C
cziraky • solo_traveller • it
9
Perfect location
Pros:

The location is perfect, just inside the walls but not right in the centre,l (a 5 min walk) so noiselevel was fine. We parked our car in the free parking lot ex Mof which is an easy 15 min walk just outside the walls (a nearer parking lot is called Centro Città but costs about €10 x day). The room was big and the bed/mattress comfortable. I would stay here again. Contact with the host was easy, self-check in etc worked well. We could leave our luggage in a store room after check out, very convenient!

Cons:

I actually don't like self check in hotels, would prefer someone at the reception...but I guess that's just me.

2026-04-28 • via Nuitee
L
Logozzo • solo_traveller • it
10
Pros:

Tutto, dalla posizione alla pulizia alla cordialità del ragazzo che ci ha ricevute. Torneremo sicuramente.

2026-04-28 • via Nuitee
A
Antonella • couple • it
8
2026-04-27 • via Nuitee
• solo_traveller • me
1
2026-04-26 • via Nuitee
A
Alessandro • family_with_children • it
7
2026-04-26 • via Nuitee