Hotel Lumiere Gotenba (Adult Only)

Hotels
5.2 (40 reviews)
1374-11 Higashitanaka , Gotemba , jp

Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Fax/photocopying
Ironing service
Adult only
Fruits
Fire extinguishers
See all facilities

Review Highlights

Cons:
ホテルが閉まっていました。
サービスが非効率的。

Categories

Cleanliness
4.03
Numerous reviews indicated the hotel was closed and not operational, implying poor cleanliness.
Service
5.5
Service reported as unprofessional regarding booking issues.
Location
6.04
Location described as unwelcoming and requiring alternative accommodation.
Room Quality
3.99
The hotel was reported as closed, indicating there were no rooms to assess.
Amenities
4.02
No amenities available due to hotel closure.
Value for Money
5.98
Issues with payment for a non-functional hotel created concerns about value.
Food and Beverage
7.03
No feedback provided on food and beverage options.
Overall Experience
5
Overall experience marred by closure and lack of communication.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:28

Property Description

Luxurious Accommodations
Hotel Lumiere Gotenba (Adult Only) offers stylish guest rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast picturesque mountain views, providing a serene ambiance for guests to unwind.

Convenient Services
Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring that their needs are promptly met throughout their stay. The complimentary WiFi allows for seamless connectivity, whether for business or leisure purposes.

Scenic Surroundings
Situated near popular attractions like Mount Fuji and Hakone Lalique Museum, Hotel Lumiere Gotenba (Adult Only) provides easy access to explore the beauty of Gotemba. Additionally, the proximity to Lake Kawaguchi and Shuzen-ji Temple offers guests the opportunity to immerse themselves in the natural and cultural wonders of the region.

Book your stay at Hotel Lumiere Gotenba (Adult Only) now to experience a perfect blend of comfort and convenience amidst stunning surroundings.

Important information:

Please inform Hotel Lumiere Gotenba (Adult Only) in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.2
Based on 40 reviews
Cleanliness: 4.03
Service: 5.5
Location: 6.04
Room Quality: 3.99
Amenities: 4.02
Value for Money: 5.98
Food and Beverage: 7.03
Overall Experience: 5
K
Kazunari solo_traveller jp
1
詐欺に遭いました
Pros:

なし

Cons:

行った場所にホテルが存在しない

2025-10-03 via Nuitee
M
Max family_with_children de
1
Hotel ist Baracke und mittlerweile geschlossen!!!
Pros:

Das die Bordsteine hochgeklappt waren hat mich bei der Ankunft nach über 24 Stunden Reisezeit Mega gefreut…

Cons:

Das das Hotel an allem spart und nicht mal mehr die Türen auf gingen.

2025-10-01 via Nuitee
M
MIYAKO couple jp
1
2025-09-29 via Nuitee
P
Petr couple cz
1
Complaint with Czech branch of Booking was unprofessionally treated.
Pros:

Hotel was closed, but payment for accomodation was downloaded from my Card.

Cons:

Hotel was closed, but the payment for accomodation was downloaded from my Card.

2025-09-19 via Nuitee
couple cz
1
Odstrašující, vyhýbejte se tomuto ubytování
Pros:

Nic. Vybydlená zdevastovaná lokalita. Byli jsme nuceni hledat jiné ubytování v neznámém městě. Nechápu, že booking.com nereagoval a strhnul nám platbu za hotel, který evidentně několik let není v provozu.

Cons:

Nic se nám nelíbilo. Hlavně přístup booking.com

2025-09-15 via Nuitee
M
Matsui solo_traveller jp
6
2025-09-14 via Nuitee
T
TOBISAWA couple jp
3
2025-09-10 via Nuitee
H
HAYASHI couple jp
1
Cons:

閉館してるのに予約できてしまう。

2025-08-05 via Nuitee
K
Kuniyuki solo_traveller jp
1
最悪の日だった
Pros:

何も連絡無しで閉業していた

Cons:

何も連絡無しで閉業していた

2025-08-01 via Nuitee
静岡のなべさん solo_traveller jp
1
Pros:

なし

Cons:

ホテルがない

2025-07-30 via Nuitee
加藤 couple jp
8
2025-07-21 via Nuitee
古賀 couple jp
1
Pros:

無し

Cons:

ホテルが閉まっていました。
本当に運営しているのてすか?

泊まれていません!

2025-07-07 via Nuitee
M
Michael group gb
10
Exceptional
2025-04-27 via Nuitee
P
Perrine solo traveller gb
1
Do not come here.
Pros:

Quiet

Cons:

The area is far from the station - half hour walk which is difficult with big bags/suitcases - and very secluded from the rest of the town. The room (apart from the actual bed) was very very dirty, I didn't even test out the shower because of how unappealing it looked. Although I had booked in advance, the receptionist seems surprise to see me and had to double check my booking with me multiple times. Felt very unsafe, and area is not nice at all. Also very smelly in corridors. I found some sort of pink fluid by my toilet which had clearly been there a while.

2025-03-30 via Nuitee
A
Amaraa young couple mn
8
Very good
2025-01-31 via Nuitee
V
Vijayanand young couple jp
1
Bad
Pros:

Nothing other than privacy.

Cons:

It was not clean, bed was uncomfortable to sleep in and it was not worth the value for money it costs.

2025-01-07 via Nuitee
M
Muse group tw
1
Bad
2024-09-05 via Nuitee
S
Shamus solo traveller us
10
Exceptional
2024-08-31 via Nuitee
M
Marcus solo traveller sg
5
Passable
2024-08-26 via Nuitee
M
Michelle with friends us
1
Not a great experience. Wouldn’t recommend. The staff are nice but we couldn’t stay our entire stay due to the dirtyness
Pros:

The lady in the front was nice and they watched our luggage while we went around Gotemba prior to checking in.

Cons:

We booked two rooms. The rooms were old. It was definitely a love motel. One of the rooms doors didn’t lock and the ac didn’t work so we had to use a fan. Both rooms shower heads didn’t work therefore be aware you’ll have to fill up a bucket and clean yourself.
Both beds in both rooms were obviously very old, dirty and one had what appeared to either be wine stain or something else…

The ac in one of the rooms was dusty and it was obvious it isn’t well maintained. There is a lack of outlets and the hotel in general feels old and dirty.

The hotel is also quite far from Gotemba station and you cannot call a taxi nearby the hotel. You’ll have to walk around 10 minutes to get to the nearest taxi stands

You get what you pay for.

2024-07-12 via Nuitee