Hotel Omega - Gurgaon Central, Sec 45

Hotels
8.2 (255 reviews)
PLOT, 2018P, Sector 45 , Gurgaon , in

Free

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Superb value for the money
Cons:
Dirty rooms
Maintenance issues
Unresponsive management

Categories

Cleanliness
6.18
Reported dirty bedsheets, black smudges, and cracked bathroom sink.
Service
9.99
Staff was described as helpful, but issues with management and the owner were reported.
Location
9.69
Good location near Huda City Centre, easily accessible part of Gurgaon.
Room Quality
7.14
Issues with AC not cooling properly and missing personal locker.
Amenities
7.17
Broken exercise equipment and insufficient food availability.
Value for Money
9.63
Rated as a superb value for the money paid.
Food and Beverage
7.68
Healthy breakfast options available, but limited menu items due to chef's absence.
Overall Experience
8.15
Mixed experiences with both positive staff interactions and significant complaints about cleanliness and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:33

Property Description

Luxurious Accommodation
Hotel Omega - Gurgaon Central offers 4-star accommodation with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Each room features a private bathroom with complimentary toiletries, ensuring a comfortable stay for all guests.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a variety of Chinese, Indian, and Asian dishes. Dietary restrictions are catered to with dairy-free, halal, and kosher options available upon request, promising a delightful dining experience for every palate.

Convenient Facilities
Guests can enjoy access to a fitness centre, free private parking, and a shared lounge during their stay. With a 24-hour front desk, airport transfers, and room service, Hotel Omega - Gurgaon Central ensures a seamless and enjoyable visit for all travelers.

Book your stay now at Hotel Omega - Gurgaon Central for a luxurious and convenient experience in Gurgaon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 255 reviews
Cleanliness: 6.18
Service: 9.99
Location: 9.69
Room Quality: 7.14
Amenities: 7.17
Value for Money: 9.63
Food and Beverage: 7.68
Overall Experience: 8.15
P
Pawar couple in
9
2026-03-09 via Nuitee
S
Sanjeev extended_group gb
8
2026-03-07 via Nuitee
H
Huthaifa extended_group in
8
2026-03-06 via Nuitee
G
Gaurav couple it
10
2026-02-27 via Nuitee
A
Ali solo_traveller in
3
Comfortable room but facilities and ambience need improvement.
Pros:

The room was clean and comfortable, and the overall stay was decent.

Cons:

The gym machines were broken and not working, and the overall vibe of the place was not very pleasant

2026-02-14 via Nuitee
P
Pawar couple in
10
Exilent
2026-01-24 via Nuitee
A
Akmal couple uz
10
2026-01-19 via Nuitee
M
Madhav couple in
6
2026-01-19 via Nuitee
R
Rithik solo_traveller in
9
2026-01-19 via Nuitee
T
Trần extended_group vn
10
Tuyệt vời 😊
Pros:

Dịch vụ tốt

2026-01-17 via Nuitee
B
Bruno couple lb
7
2025-12-03 via Nuitee
A
AJIT couple us
8
All good stayed for more than 10 days.
Pros:

Good staff, very personalize service.

Cons:

Good location near Huda City Centre.

2025-11-28 via Nuitee
G
Gopalakrishnan solo_traveller in
10
Perfect Get-away After a Hectic Day at Work
Pros:

The hotel is located in an easily accessible part of Gurgaon (Sector 45)

It is very well lit, so hard to miss, and on the service lane right next to the main road

It is very well manned, well trained staffed, and well stocked (food and in-room bar)

A good place, which I often find myself choosing as a default choice to stay

Cons:

Nothing that I'd call out specifically

2025-11-06 via Nuitee
A
Ashok Kumar solo_traveller gb
8
Pros:

Location , freshly made meals

Cons:

Same Cut fruits daily ( Pineapple and watermelon) Broken machine dispensing cereal.
Broken static cycle and partly functioning Treadmill.
Initial Website photos are not of the property.
Property at the rear ( approximately 2-3 meters away) being built had the workers peeping in if curtains were open .

2025-11-01 via Nuitee
G
Gupta solo_traveller in
1
A COMPLETE SCAM, A TOTAL SHAM.
Pros:

I have stayed at the hotel a few times, just for a night or two each time.
But this experience was different.

This time I went for a longer stay and was greeted by realising that the designated parking was shut off. When I reached the room, the personal locker was missing and midst the heat of Gurgaon, the AC was set to never go below 20°C and work with a low fan setting.
Despite the heat, I tried settling in.

The bathroom sink was cracked, the bedsheets were dirty and stained.
The pillow cover seemed very dirty too.

As the night approached and I tried to lay on the bed by putting a towel down first, they too were dirty with black smudges all over.
Just as sleep started creeping in, Power outages began.
Everything went dark multiple times during the night.

Somehow, I spent the night and realised I have to check out the next day.
I went down and contacted the reception before 10 AM, and tried to tell them of my problems.
I was told to directly contact booking.com, which I did and told about my grievances.
Booking.com executives confirmed to me that I would be refunded the amount I had paid for the remaining nights.
To cut a small charge is upto the property but I would receive the rest.

They sent an email to the property for the same.
The email was received by the property owner who took this as an offense to his ego, as to why I had complained to booking.com
Due to this, he blatantly told me that all the money paid for the remaining nights will not be returned whether I stay or not.

After a long quarell for this relentless bullying, I tried to explain them my situation and even agreed to get a hefty penalty, on the condition that the balance amount be returned.

After I threatened to expose them on booking.com and write a stern review, they agreed to charge me for another night but pay for the rest.
At check-out, they informed me that I will be sent the balance amount in 2 weeks.
Its been 5 and they have just blocked me now.

WHAT A SHAME, WHAT A SCAM.

Cons:

DIRTY.
NOT MAINTAINED.
RUDE.
BULLYING.
LYING AND CHEATING OUT OF MONEY.

2025-10-29 via Nuitee
P
PengFei couple in
10
2025-10-25 via Nuitee
M
Mohammad couple in
8
2025-10-22 via Nuitee
P
PengFei couple in
10
Pros:

环境很好

2025-10-20 via Nuitee
U
Ujjwal solo_traveller au
1
2025-10-17 via Nuitee
S
Saruchi couple in
10
Pros:

It was very nice

Cons:

Nothing

2025-10-14 via Nuitee