Pionier Hotel Hamburg Wandsbek

Hotels
5.1 (918 reviews)
Dernauer Straße 11 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Cleanliness issues
Lack of customer service
Inadequate room quality

Categories

Cleanliness
2.9
Multiple guests reported issues with cleanliness, including dirty bathrooms and bedding.
Service
5.4
Service was criticized for unhelpfulness and lack of availability during issues, but standard for this hotel tier.
Location
7.4
The hotel location was noted positively for its convenience and lack of noise from the street.
Room Quality
3.9
Room quality was inadequate with reports of noisy, cramped, and poorly maintained accommodations.
Amenities
4.4
Limited amenities available, such as absence of a kettle and fridge, which affected guest convenience.
Value for Money
6.9
Value was rated positively for price despite significant cleanliness and service issues.
Food and Beverage
5
Not specifically mentioned, so rated standard for this hotel tier.
Overall Experience
4.9
Guests had varied experiences, with notable dissatisfaction leading to overall moderate ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:27

Property Description

Conveniently Located in Hamburg's Wandsbek District
Discover the comfort and convenience at Pionier Hotel Hamburg Wandsbek.
Modern Amenities and Services
Experience room service, tour desk, free WiFi, and private parking for a seamless stay.
City View Rooms and Nearby Attractions
Enjoy city views from select rooms and explore attractions like Mönckebergstraße and Town Hall Hamburg.
Book your stay at Pionier Hotel Hamburg Wandsbek for a memorable experience.

Important information:

Please note that the credit card must be issued to one of the guests present. Payment is due latest upon arrival.

Guests arriving outside the official check-in time will find the key in a key safe.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.1
Based on 918 reviews
Cleanliness: 2.9
Service: 5.4
Location: 7.4
Room Quality: 3.9
Amenities: 4.4
Value for Money: 6.9
Food and Beverage: 5
Overall Experience: 4.9
V
Vanessa • solo_traveller • br
7
2026-03-28 • via Nuitee
M
Masiullah • couple • de
10
2026-03-25 • via Nuitee
M
Masiullah • couple • de
10
2026-03-25 • via Nuitee
G
Gülisah • couple • de
3
2026-03-25 • via Nuitee
R
Rohullah • couple • de
4
2026-03-24 • via Nuitee
C
Cozma • solo_traveller • ro
10
2026-03-19 • via Nuitee
J
Jan • solo_traveller • de
4
2026-03-15 • via Nuitee
M
Mondom • couple • de
1
Pros:

C'est pas une hôtel comme l'indique sur la photo c'est beaucoup de chambre avec une seule douche et les chambres n'ont pas de fenêtre et c'est tellement petit.
J'ai préféré ne pas dormir de peux de m'étouffer par manque d'air dans la chambre

Cons:

Je n'ai rien a apprécié

2026-03-14 • via Nuitee
R
Raimon • couple • de
1
2026-03-14 • via Nuitee
I
Irem • extended_group • de
10
2026-03-09 • via Nuitee
J
José Luis • couple • pt
9
2026-03-08 • via Nuitee
G
Gamiz • extended_group • es
10
2026-03-08 • via Nuitee
K
Katharina • couple • de
6
2026-03-03 • via Nuitee
M
Matei • couple • ro
1
2026-03-02 • via Nuitee
K
keller • couple • de
2
2026-03-01 • via Nuitee
M
Mirwais • extended_group • nl
3
Pros:

Die Personal war nett und freundlich

Cons:

Die Heizung hat nicht funktioniert und kam kaltes Wind rein und die federn des Bettes hat gestört und war sehr hart, sogar habe ich rückenschmerzen bekommen.

2026-01-26 • via Nuitee
N
Natalia • couple • de
6
2026-01-25 • via Nuitee
A
Ariane • couple • ch
1
Pros:

Garnix

Cons:

Alles ..schlechtes Personal ohne Einsicht
Zimmer extrem schmutzig und die Hälfte hat gefehlt sei es ein haarfön Handtücher usw.
Ein kaputter Heizkörper ( radiator als Ersatz der kaputt war und wir Angst hatten ihn zu benutzen)
Dusche war nicht geputzt und hatte viel Schimmel ( noch seifenreste vom Vorgänger etc )
Bei den betten kamen die Federn durch die man beim schlafen extrem im rücken gemerkt hat
Haare auf der Bettwäsche

2026-01-24 • via Nuitee
A
Anna • family_with_children • pl
1
Nie polecam
Pros:

.

Cons:

Brak ogrzewania zimą - niedopuszczalne! Brak udogodnień typu czajnik, suszarka. Pająki i pajęczyny na suficie, wątpliwa czystość. Podróżowałam sama z siostrą, na miejscu byli tylko mężczyźni kręcący się po korytarzu. Jeden palił papierosy tuż pod naszym oknem (pokój na parterze) - w ogóle nie czułyśmy się bezpiecznie. Drzwi do pokoju były bardzo cienkie co dodatkowo wzbudzało obawy. Po przeczytaniu opinii innych osób na temat kradzieży, głośnych imprez na korytarzu oraz szarpania nocą za klamkę zrezygnowałyśmy z tego miejsca 30 minut po zameldowaniu. Wykupiłyśmy nocleg gdzie indziej.

2026-01-23 • via Nuitee
S
Stella • extended_group • de
6
2026-01-20 • via Nuitee