FabHotel Prime Jalsa - Nr Axis Mall

Hotels
FabHotels
8.6 (155 reviews)
CA - 69, CA block , AA - 1, Newtown , Kolkata , in

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Cons:
Limited food options
Amenities could improve

Categories

Cleanliness
8.65
The rooms and washrooms cleaning was awesome, indicating good cleanliness.
Service
9.15
Staff was good, with specific mention of helpfulness, but overall service could improve.
Location
8.65
Located near Axis Mall, which adds good value for convenience.
Room Quality
8.65
Rooms were mentioned as clean and sufficient for a pleasant stay.
Amenities
8.55
Amenities could improve as there are requests for better breakfast options.
Value for Money
8.75
Considering the overall experiences and complaints, it's deemed reasonable.
Food and Beverage
7.65
Mixed reviews on food items, particularly breakfast offerings need improvement.
Overall Experience
8.75
Generally a pleasant stay as depicted by positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:34

Property Description

Convenient Location

Modern Amenities

Delicious Breakfast Options

Experience comfort and convenience at FabHotel Prime Jalsa - Nr Axis Mall in Kolkata. Enjoy air-conditioned rooms with free WiFi, room service, and family room options. Relax in the cozy seating area and watch your favorite show on the flat-screen TV. Indulge in a scrumptious buffet breakfast before exploring nearby attractions. With easy access to major metro stations and the airport, your stay will be both relaxing and hassle-free. Book now for an unforgettable stay in the City of Joy!

Important information:

Please note that property has strict criteria upon check-in of local guests, hereby all guests are requested to present a valid proof of identification and place of residence. The property apologizes for any inconvenience caused.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 155 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 7.65
Overall Experience: 8.75
F
Fahimuddin family_with_children in
9
2026-03-17 via Nuitee
P
PRADEEPTA KUMAR family_with_children in
7
2026-02-25 via Nuitee
L
Lande solo_traveller in
1
Don’t book hotel from booking .com
Pros:

They not given me room

Cons:

They not given my mony

2026-02-13 via Nuitee
E
Eldhose family_with_children in
4
Pros:

Location is good

Cons:

Not worth the price I paid.. hygiene is not maintained. Blankets and pillow covers were dirty

2026-02-11 via Nuitee
R
Rajakumar solo_traveller in
8
2026-01-23 via Nuitee
R
Radha Mohan family_with_children in
9
2026-01-22 via Nuitee
S
Sumanta solo_traveller ie
1
Scam hotel. Bad management.
Pros:

The location is good.

Cons:

The hotel was a scam. We had booked the hotel on 8th November for 13th -18th December. The booking was successfully completed. A day before we were supposed to arrive we were asked to pay for the room to confirm the booking so we had paid. On arrival, we were denied any rooms saying that the hotel was fully booked and they cannot accommodate us. I was travelling with my wife and child. It’s an inconvenient situation for us. We contacted the Fab Hotel employee who Sailesh Kumar who was our experience manager . He asked us to leave the premises. When we asked what about the amount we have paid? He said “forget about it. “ We observed that The hotel management had booked us in,charged the money and then had rent out the hotel for wedding guests as it was a bulk booking and they could profit more from that . They could have informed us before,they could have not charged us. But they chose to scam us. When we refused to leave the premises without any explanation and refund, they offered to move us into another hotel. When we asked which hotel, they didn’t give us a name. We asked Shailesh Kumar to send us an email saying what has happened and what solution they were offering, he misbehaved with us and insulted my wife. They were simply trying to throw us out and shake off the responsibility. We threatened to call the police and after a lot of bad experience we were offered a service room used by the employees. We had arrived at the hotel at 3pm and the room was offered at 6:30pm. We had travelled for 18hours that day and we were extremely exhausted this is the treatment we received on arrival even after mentioning this to the staff numerous times. Attaching the conversation with Shailesh Kumar.

2026-01-20 via Nuitee
Q
Qaiser family_with_children in
9
Enjoy my trip and comfort stay.
Pros:

Breakfast was delicious, Breakfast quality is good but quantity is less.

Cons:

Bed is too small.

2026-01-19 via Nuitee
I
Ivan extended_group in
10
wonderfull stay
Pros:

staff ,facilitis ,rooms and washrooms cleaning awsom

Cons:

no

2026-01-19 via Nuitee
A
Adrija couple in
10
good
Pros:

near axis mall and behind novotel

Cons:

no

2026-01-19 via Nuitee
S
subba couple in
10
2026-01-04 via Nuitee
K
Kanchana solo_traveller in
9
2025-12-30 via Nuitee
A
Ankita solo_traveller in
5
2025-12-26 via Nuitee
J
Jay family_with_children au
10
2025-12-23 via Nuitee
D
DEVRAJ extended_group in
6
Pros:

Pls start omlette.
They serve only 1 boiled egg....

Ridiculous......1 egg ..........why not unlimited omleete, half fry

Cons:

Omlette , half fry in breakfast....live counter and live juices etc.

2025-12-17 via Nuitee
M
Mijash family_with_children np
7
2025-12-13 via Nuitee
K
Kumar Prasad family_with_children in
8
Pros:

None

Cons:

All in order

2025-12-11 via Nuitee
R
Raisul solo_traveller de
5
2025-12-11 via Nuitee
S
Soumen solo_traveller jp
6
2025-12-04 via Nuitee
W
Waghmare couple in
10
wonderful stay
Pros:

The staff was good and the room was clean. The only thing they need to improve the service by checking what the request
mr animesh is very helpfyll

Cons:

no

2025-09-10 via Nuitee